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Medical Administrative Assistant

Katy, TX
March 25, 2021

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Ann Semien


**** **** **** ***** #***, Katy, Texas 77494


Seeking placement with an aggressive company that provides an opportunity for advancement while utilizing the experience I’ve gained while in the workforce.

Skills & Abilities

Microsoft (all software), MSOW, Krono’s, SAP, Reporter, iLearn, intranet & internet, EPIC, eCampus, Team player, Critical decision making, Manager Skills, Time Management, Logistics coordinator, HIS Hospital system, CUBS.


CHI Baylor St. Lukes Houston, Texas December 2017 to Present

Administrative Assistant II

Administrative Assistant directly to the Director and Supervisor of the office

Assisted a team of 22 within the Medical Staff Office, Graduate Medical Education Office and Peer Review Offices within the Department

Assisted Director with administrative support to over 3k physicians, 1k allied health professionals and 1500 medical students, residents and fellows

Provided director support to over 35 various clinical and non-clinical medical staff committees to include meeting schedules, reminders to physicians and c-suite members, transcribing minutes that were presented a c-suite level executives and the Board of Directors.

Make travel arrangements for the Director for all conferences

Assist in legal review cases to provide legal counsel all documents needed, ensure all physician members are in attendance, assure the Director is in attendance and provide any administrative support that may be needed

Receive requests for Credentialing packets for New Physicians wanting to have priviliges at CHI Baylor St. Luke’s Medical Center.

Obtain the correct credentialing documents and send them out to the Physician or the Credentialing Coordinator. Then hand off for the documents to be reviewed and forwarded on the Credentials Committee, Medical Executive Committee and then to the Board for final approval.

PFS Patient Financial Services – Houston, Texas - August 2015 – December 2017

On Site Customer Liaison – Methodist

Insurance knowledge in billing accounts, Review EOS for missing payments. Research client accounts for adjustments, refunds (patient and insurance) past timely filing issues. Reply to patient requests for itemized statements and receipts. Work with Methodist representatives to achieve this goal. Refer accounts back to insurance or customer services service to reach out to patients to settle accounts in full or offer payment plan or financial assistance.

Schlumberger / PathFinder / D & M Houston, United States –

September 2011 to April 2015

Training Coordinator

Ordering and mailing of training manuals to trainees, Assist employees with registration, Rebill monthly training expenses (hotel, training manuals, per diem, lunch and misc.) to various districts. Input Fixed Step grades in iLearn, and export them to EXCEL for rosters and mailings. Order material, set up room, initiate in the VISA process, Send out Letters of Invite for classes, help with any problems that may come up with the students while they are here, set up courses in iLearn, verify that all pre-requisites are complete for the appointed course, and all job cards are also complete. Coordinate medical treatment for trainees. Initiation, request, issuance of per diem to employees in training.

Classes I coordinated for: FST Sales – Step 1 & Step 2; Train the Trainer; DPM; Xaitporter; Bit Runner; DD100: D & M: DD2 and all Pathfinder Courses

Scholarship Program

Gather all applications 9in order they were received

Processed them for review by committee members (delete any information that will identify the applicant of their parents and company they work for)

Distribute binders to the committee for review.

Meeting with committee members to discuss the applicants and choose the finalists.

Help organize the Scholarship Banquet

Made the travel arrangements (flights, hotels and transportation for the recipients and guest speaker for the Scholarship Banquet).

Ready probation Letters

Process payments for the Scholarship recipients each semester a total of 8 payments.

Combine a spreadsheet of the payments that have been made and what are left for the year.

IPAA Externs

Point of contact while student are there

Coordinate with the Instructors for the class they can teach

Compile all the material that they will need for the time they are here)material for the class and the project they will be doing)

Coordinate lunches while they attend at Rankin Campus


1980 – 1984 Taylor High School Katy, Texas

1990 – 1990 Texas School of Business Houston, Texas

2003 – 2008 Houston Community College Houston, Texas

Personal Characteristics

Goal Driven

Team Player

Ability to multi-task and works well under supervision and unsupervised

Strong Customer Service perspective

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