**** **** **** ***** #***, Katy, Texas 77494
Seeking placement with an aggressive company that provides an opportunity for advancement while utilizing the experience I’ve gained while in the workforce.
Skills & Abilities
Microsoft (all software), MSOW, Krono’s, SAP, Reporter, iLearn, intranet & internet, EPIC, eCampus, Team player, Critical decision making, Manager Skills, Time Management, Logistics coordinator, HIS Hospital system, CUBS.
CHI Baylor St. Lukes Houston, Texas December 2017 to Present
Administrative Assistant II
Administrative Assistant directly to the Director and Supervisor of the office
Assisted a team of 22 within the Medical Staff Office, Graduate Medical Education Office and Peer Review Offices within the Department
Assisted Director with administrative support to over 3k physicians, 1k allied health professionals and 1500 medical students, residents and fellows
Provided director support to over 35 various clinical and non-clinical medical staff committees to include meeting schedules, reminders to physicians and c-suite members, transcribing minutes that were presented a c-suite level executives and the Board of Directors.
Make travel arrangements for the Director for all conferences
Assist in legal review cases to provide legal counsel all documents needed, ensure all physician members are in attendance, assure the Director is in attendance and provide any administrative support that may be needed
Receive requests for Credentialing packets for New Physicians wanting to have priviliges at CHI Baylor St. Luke’s Medical Center.
Obtain the correct credentialing documents and send them out to the Physician or the Credentialing Coordinator. Then hand off for the documents to be reviewed and forwarded on the Credentials Committee, Medical Executive Committee and then to the Board for final approval.
PFS Patient Financial Services – Houston, Texas - August 2015 – December 2017
On Site Customer Liaison – Methodist
Insurance knowledge in billing accounts, Review EOS for missing payments. Research client accounts for adjustments, refunds (patient and insurance) past timely filing issues. Reply to patient requests for itemized statements and receipts. Work with Methodist representatives to achieve this goal. Refer accounts back to insurance or customer services service to reach out to patients to settle accounts in full or offer payment plan or financial assistance.
Schlumberger / PathFinder / D & M Houston, United States –
September 2011 to April 2015
Ordering and mailing of training manuals to trainees, Assist employees with registration, Rebill monthly training expenses (hotel, training manuals, per diem, lunch and misc.) to various districts. Input Fixed Step grades in iLearn, and export them to EXCEL for rosters and mailings. Order material, set up room, initiate in the VISA process, Send out Letters of Invite for classes, help with any problems that may come up with the students while they are here, set up courses in iLearn, verify that all pre-requisites are complete for the appointed course, and all job cards are also complete. Coordinate medical treatment for trainees. Initiation, request, issuance of per diem to employees in training.
Classes I coordinated for: FST Sales – Step 1 & Step 2; Train the Trainer; DPM; Xaitporter; Bit Runner; DD100: D & M: DD2 and all Pathfinder Courses
Gather all applications 9in order they were received
Processed them for review by committee members (delete any information that will identify the applicant of their parents and company they work for)
Distribute binders to the committee for review.
Meeting with committee members to discuss the applicants and choose the finalists.
Help organize the Scholarship Banquet
Made the travel arrangements (flights, hotels and transportation for the recipients and guest speaker for the Scholarship Banquet).
Ready probation Letters
Process payments for the Scholarship recipients each semester a total of 8 payments.
Combine a spreadsheet of the payments that have been made and what are left for the year.
Point of contact while student are there
Coordinate with the Instructors for the class they can teach
Compile all the material that they will need for the time they are here)material for the class and the project they will be doing)
Coordinate lunches while they attend at Rankin Campus
1980 – 1984 Taylor High School Katy, Texas
1990 – 1990 Texas School of Business Houston, Texas
2003 – 2008 Houston Community College Houston, Texas
Ability to multi-task and works well under supervision and unsupervised
Strong Customer Service perspective