251-***-**** firstname.lastname@example.org Elberta, AL 36530
Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
Proper labeling procedures
Point of sale systems proficiency
Drug inventory control
Certified Pharmacy Technician, Winn Dixie Pharmacy, September 2006-March 2015 Foley, AL
Worked with insurance companies to process claims, resolve problems and obtain payments. Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Efficiently processed cash register transactions for new and refilled prescription orders. Prepared pricing and instruction labels for placement on prescriptions. Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Maintained clean and organized pharmacy shelving and work areas. Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
EDUCATION AND TRAINING
High School Diploma
Mary G. Montgomery High School, Semmes, AL May 1999