Manager Customer

ROCIO REYES

**** ****** **. ******, ** ***** 281-***-**** *****.*******@*****.***

A proactive, competitive, self-motivated, and well-organized buyer, with extensive experience in procurement. Seeking a position with a forward-thinking company where I can utilize my experience and leadership skills to contribute to the success of the company. EXPERIENCE:

Dixie Chemical December 31, 2010- June 01, 2020

Senior Buyer

Day to day responsibility to purchase raw materials, chemical intermediates, solvents, catalysts, chemical processing aids, and other ingredients and packaging material used in the manufacture, equipment, services for Operations, Maintenance, Capital/Construction, Engineering, and administration departments covering spend of approximately $90MM/annually.

• Advise management and of market conditions and supplier base activity which could affect pricing and/or deliver.

• Initiate inquiries and assist Business Units with future strategic RFP’s.

• Obtain quotations working from requisitions, drawings, specifications, and memos.

• Provide analytical data to requesting team to support vendor performance management.

• Processed and managed open purchase orders daily

• Establish strong collaborative supplier and business relationships to ensure that the supply chain provides maximum support to the business.

• Establish buying policies, processes, performance scorecards, and risk management.

• Establish key supplier audit process to ensure quality, and alignment with integrated management systems guidelines.

• Collaborated with R&D to work on risk reductions to find ways to substitute raw materials with limited supply or high cost.

• Support Vice President with monthly Savings Report analysis through dashboard preparation and data reconciliation

• Develop annual objectives in concert with departmental, company, and purchasing goals.

• Assists Accounting in resolving purchase/billing discrepancies, warehouse stores and other departments in expediting, scheduling, contracts, and specifications. Dixie Chemical April 19, 2010-December 30, 2010

Accounts Payable

Handled daily A/P processes; managed vendor/supplier relations; and oversaw the timely, accurate processing of invoices, purchase orders, expense reports, credit memos and payment transactions.

• Ensured that the processing of all invoices is completed properly.

• Reconciled vendor statements

• Resolved any customer discrepancies.

• Maintained filing system.

• Assisted other departments as needed.

Hotel ZaZa June 28, 2007-October 09, 2009

Account Receivable/Accounts Payable

Handled daily A/R processes; managed vendor, supplier, and guests’ relations, oversaw timely, accurate processing of banquet events invoices, and direct billing companies, made collection calls to ensure payments were made in a timely manner.

• Created Posting Master accounts for upcoming events.

• Created and kept records of invoices bills and deposits.

• Posted group advance deposits received.

• Processed credit card, checks, cash, and wire transfer payments.

• Handled customer and vendor inquiries and discrepancies.

• Performed credit checks to establish direct billing.

• Processed Banquet Checks for payment of all invoices

• Maintained filing system.

• Interacted with customers.

• Assisted payroll administrator, Accounts Payable Manager, and other departments when needed.

• Ensured that the processing of all invoices is completed properly.

• Reconciled vendor statements

• Resolved any customer discrepancies.

• Processed checks manually in case of an emergency

• Maintained filing system.

• Translation in Spanish when necessary.

SKILLS AND SOFTWARE:

• Strong negotiation skills

• Customer Service

• Relationship Building

• Networking

• Time management

• Detail oriented

• Sage (ERP System)

• Avantis (ERP System)

• Microsoft Office Suite

• Incoterms 2010

• Accounts Payable

• Accounts Receivable

• SAP (*Administrative Knowledge)

• Bilingual (Spanish) Speak, Read, Write, and Translate

• Dealing effectively with the demands of a fast-paced changing business EDUCATION:

San Jacinto College Houston, TX

Completed 59 credit hours.

Purchasing/Supply Chain Management Certificate (PSCMC) Center for Executive Education University of Clear Lake (2018) REFERENCES AVAILABLE UPON REQUEST

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