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Office Professional

Knoxville, TN
March 25, 2021

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Cell: 865-***-**** ᴥ E-mail:

SUMMARY: Knowledgeable, diligent office professional with over 16 years experience as a legal assistant in construction contracts and transactional law, constitutional law, civil litigation and estate planning. Excellent communicator with a proven track record of efficiency and taking on leadership roles. Proficient in a multitude of software programs, including Microsoft Office, WordPerfect, Google Office, Open Office, Excel, Smartsheet, PowerPoint, portal database environments for project management and construction, U.S. District Court filing system, Pacer, QuickBooks, Adobe, Outlook, and internet research. PROFESSIONAL EXPERIENCE:

Contract Administrator

Concrete Polishing Technologies, Inc.

dba Perfect Polish, Norris, TN

2019 – 2021

• Applied best practices and support for generating, preparing and revising contracts, subcontracts and change order proposals

• Reviewed and analyzed contracts and subcontracts to ensure compliance with company policies and procedures, as well as performed appropriate research as to legal aspects of contracts

• Wrote and developed contract terms and conditions in the interest of the company and used specific terminology and style knowledge to write and edit contracts

• Established and administered efficient procedures in accordance with company policies to ensure all contract deliverables and terms and conditions were met on time by interfacing with estimators, project managers and senior management for accurate and timely review and compliance with contract laws and company policies

• Initiated appropriate actions to ensure issues were resolved in accordance with company policies and guidelines

• Ensured Non-Disclosure Agreements were in place and all certificates of insurance were in compliance from subcontractors. Ensured subcontracts were negotiated and signed prior to mobilization

• Enrolled company and subcontractors into Contractor Controlled Insurance Programs (“CCIP”) or Owner Controlled Insurance Programs (“OCIP”) when required and assisted in entering subcontractor's payroll into portals, as well as certified payroll, if required. Also, worked with wage determination, if required

• Prepared Smartsheet outlining details in contracts and attaching ancillary documents to be used by the Project Managers at the job site

• Wrote and prepared safety documentation, as well as QA Workbooks to be used by Project Managers at the job site

• Ordered and reviewed insurance certificates as specified in contract documents and ensured all requirements were met

• Maintained Smartsheet detailing insurance certificate renewal dates and submitted them to the general contractor or owner at renewal times

• Based on contract requirements, applied for and obtained all general contractors licenses. Applied for and obtained general contractor's licenses in 11 states, obtained all city, county and state business licenses and set up all sales and use tax accounts with departments of revenue

• Entered information and uploaded documents to various general contractor portals

• Managed close out of contracts

Chapter 13 Bankruptcy Trustee Office

Sr. Legal Assistant – 2018 - 2019

• Entered Chapter 13 Bankruptcy cases into Case Claims system setting up priority of payments to creditors by coding each debt accordingly


Cell: 865-***-**** ᴥ E-mail:

• Reviewed cases for legal issues prior to confirmation hearings noting any issues that would cause denial of confirmation of the plan

• Prepared financial feasibility reports using Excel ensuring monthly and overall (lifetime of plan) feasibility to ensure the payments to be sufficient and the debtor(s) could be discharged from the bankruptcy successfully Impact Signs and Branding

Project Manager – 2018

• Managed services teams and scheduled workloads to ensure commitments were delivered on time and responded effectively to changes

• Worked cross-functionally with client and services teams while owning the project management and execution process

• Used program and service protocols, leveraged resources to improve performance growth and communications

• Provided timely resolution for problems related to installs and acceptance according to scope of work

• Solved customer problems and provided recommendations to the customer and services teams

• Provided site technique support for all products and quality control of site installs Principle Group

Project Assistant – 2016 - 2018

• Assisted with scheduling installs of exterior signage, maintenance of exterior signage and interior fixture installations for major cellular companies and automobile manufacturers

• Sign permitting - worked with local municipalities and cities to ensure compliance of their codes and regulations

• Landlord approvals - obtained signed brand books, specification sheets, and approval letters advising exterior signage is approved

• Photo reviews to ensure proper placement and working fixtures

• Created Excel spreadsheets for the PMO oversight team and client

• Entered information into project database to track each aspect of scope of work

• Tracked punch audit schedules and followed up to ensure completion

• Asset tracking for client

First Southern Mortgage Corporation

Commercial Mortgage Loan Specialist – 2014 - 2016

• Paid taxes and insurance for borrowers whose loans were escrowed

• Updated borrower's escrow analyses and notified them if taxes and/or insurance was increased

• Posted monthly mortgage payments and prepared deposits in 15 bank accounts

• Requested evidence of insurance from agencies of borrowers

• Created spreadsheets and tracked UCC filings and guarantors on loans

• Created and analyzed yearly financials on borrower’s and guarantor’s commercial properties for Federal tax purposes

US Administrator Claims

Claims Assistant - 2013 - 2014

• Entered complex financial transactions into claims system

• Took claims via telephone and/or US Mail and entered them into the state system to register them as valid claims

• Created Excel reports for management and re-insurers

• Made travel arrangements and prepared credit card reconciliations for reimbursement

• Researched invoices, insurance policies and claims for general liability, automobile and workers’ compensation

• Prepared loss runs


Cell: 865-***-**** ᴥ E-mail: Christopher A. Hall, Esq.

Legal Assistant – 2009 – 2013

• First point of contact for all clients

• Drafted and edited all correspondence, last will and testaments, estate planning documents pursuant to disbursements from trusts to beneficiaries, probate pleadings, IRS tax documentation

• Created and filed corporate documents for entity formation for the State of Tennessee and 501(c)3 tax-exempt status with the IRS for churches, land conservations and green belts

• Scheduled all client meetings

• Prepared all billing

John C. Duffy, Esq.

Office Manager/Legal Assistant – 2007 - 2009

• First point of contact for all clients

• Drafted, edited and filed all briefs and pleadings into the state or district court systems

• Drafted and edited all correspondence

• Prepared all billing and receipts of payment. Prepared and made all bank deposits, posted payments from clients, as well as payables and receivables using QuickBooks

• Scheduled all client meetings, mediation and court dates in both state and district courts

• Trained new employees so that quality and office continuity would continue EDUCATION: University of Tennessee, Knoxville – Botany ACCOMPLISHMENTS:

• Honing my skill set and learning new roles and responsibilities as knowledge and experience grew

• Being responsible for training new employees to ensure continued quality and continuity

• Developing and implementing digital filing and document scanning systems, which resulted in increased capacity and ease of file retrieval

• Opening a law office creating bookkeeping system, digital filing system, paper filing system, created office work flow, chose new phone system, chose IT person, hired construction crew and oversaw remodel at expansion of office

• Managing two law offices performing all day-to-day activities, as well as financial tasks, creating successful systems for ease of work flow and continuity

• Loading software onto computers to ensure they were up-to-date while working with IT technician to have server and computers work cohesively

• Serving as Administrative Assistant to Senator Howard H. Baker, Jr. at Baker, Worthington, Crossley, Stansberry & Woolf


University of Tennessee – Knoxville



Furnished upon request.

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