Anu Khurana

*** ******** **** ****, **** **** Mississauga, ON L5B 0K6 437-***-**** adk69o@r.postjobfree.com

• 10+ years of industry experience.

• Experience in customizing of SAP Sales and Distribution (SD), Trade Promotions Management

(TPM) and SAP Customer Relationship Management (CRM).

• Hands on experience of working in 6 SAP projects including implementation from Business Blueprint, Realization, Finalization, to Go-live & Support.

• Capable of understanding and analyzing new business requirements and translate them into solutions in collaboration with business stakeholders. Infosys Ltd May 2014 - Current

Functional Consultant, SAP Sales and Distribution

Client: The Beer Store, Canada

• Working on various SAP roll outs at different provinces.

• Functional expertise: Pre-sales activities such as quotation, and major business activities such as Pricing, Billing, Shipping, Transportation, Availability check (ATP), Credit Management, Partner Determination, and Output Determination.

• Hands on experience of working on SAP Hybris.

• Perform thorough analysis to identify all potential impacts for problem fixes, Change Request, Enhancements, and New Functionality. In coordination with ABAP developers to solve the issues related to FORMs, Reports, Enhancements, and Interfaces etc.

• Customization of customer master data, material master data, and data sharing among sales organizations.

• Customization of shipping Point Determination, Route Determination, Transport and Delivery Scheduling.

• Experience with SAP Solution Manager for job scheduling.

• Configured Billing Documents based on Billing Types and Item Categories, Customized Invoices and integrating billing to Accounting and Controlling.

• Configuration of Condition Types, Condition Tables and Access Sequences, Determining and Maintaining Pricing Procedure, Creation of Condition Records, Special Pricing Functions such as Condition Exclusion and Analysis of Pricing.

• Data cleansing and data conversion using tools like LSMW and BDC.

• Drafted functional specification documents (FSDs) for customer master, quotation, sales order processing, consignment processing, billing and returns processing. Profile

Work Experience

Functional Consultant, SAP Trade Promotion Management Client: Kraft Heinz Company

• Performed various middleware settings in SAP CRM for data integration between ECC and CRM.

• Analysis of new requirements, Change Impact analysis, Cross-functional team alignment to provide best in class solutions to the Customers.

• Developed automation tools of various trade controls and reporting.

• Understand customer Issues, diagnose problems, design solutions.

• Led the functional team for SAP EHP 7 upgrade project which involved deployment, testing, and documenting across all SAP domains.

• End to end testing of SAP trade promotion management involving creation of test scripts and supporting test documents through HP-ALM.

• Responsible for training business users and post go-live support activities. Accenture Services Pvt Ltd July 2010 – May 2014

SAP CRM Functional consultant

Client: Coca-Cola

• Worked as a CRM Consultant on CRM 7.01 for the CRM Middleware integration, Monitoring and Configuration

• Responsible for maintenance of different CRM systems in client landscape and performing functional validation tasks during the Technical Cutover (TCO). SAP CRM Functional consultant

Client: 3M

• Base customization of opportunity management, activities, and pipeline performance management.

• Developing the entire sales process from lead to sales order. SAP CRM Functional consultant

Client: Mettler Toledo

• Duties involved resolving the issues that are received daily in the area of SAP CRM - Sales & Middleware.

• Profound work experience in CRM WEB UI concepts.

• Performed Middleware setup between ECC and CRM system.

• Performed client copies for different system present in SAP Landscape. Responsible for integration of CRM with R/3 which involved the Data Transfers from R3 to CRM, CRM to R/3 using initial and delta loads.

• Worked on various aspects of Middleware: Monitoring queues and BDocs

• Expertise in SAP R/3 6.0

• Prior experience in SAP CRM, TPM and Middleware

• Project tools experience in SOLMAN, SharePoint, MS Office Suite, MS Outlook, HP Quality Center 10.0, Service Now and BMC Remedy 9.1 Giani Zail Singh College of Engineering & Technology, Punjab Technical University, India. Bachelor of Technology Computer Science and Engineering 2010 Technical Skills

Education

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