Human Resources Manager/Director, Vice President

Peter J. Bendyna

*** ******** ***** ******: 716-***-****

Williamsville, NY 14221 E-mail: *********@*****.***

Professional Summary

Senior Human Resources Executive with over 25 years of progressive leadership experience focused on solutions and dedicated to improving organizational culture, employee performance and driving operating results. Exceptional presenter, motivator and mediator for professionals ranging from individual contributors to corporate executives. Thought-provoking HR leader who clearly delineates strategy, defines methodology, and delivers the tools, environment, vision, and empowerment to improve employee performance.

Industry Experience

Healthcare, Financial Services, Manufacturing,

Functional Experience

Human Resources, Project Management, Strategic Planning, Operations, Board Relations

Human Resources Expertise

• Organizational Development • Organizational/Employee Assessment

Succession Planning • Talent Management • Project Management

• Government/Corporate Compliance • Benefits & Compensation • Training & Development

• Lean Process Improvement • Labor Relations/Collective Bargaining • Preventive Labor Relations • Safety/OSHA • HRIS

Education

Syracuse University, Syracuse, NY Canisius College, Buffalo, NY

Master of Public Administration Bachelor of Arts - Communication & Urban Studies

Professional Experience

FIRSTLIGHT HOME CARE, Cheektowaga, NY 2018 - 2020

Private, franchise under First Light Home Care (D/B/A Ciambella Home Care)

Human Resources Manager

Manage and direct all HR operations for the local franchise ownership which includes talent management, employee relations, compensation and benefits, training and human resources compliance. Serve as a member of Senior Leadership Team.

WIILIAMSVILLE SUBURBAN LLC, Williamsville, NY 2018

Private, for-profit nursing and rehabilitation organization and part of the Safire Care Group of WNY

Director of Human Resources

Managed and directed all HR functions for local operation, provided professional and administrative support to other Group nursing home operations. Served as HR Advisor to Administrator and Regional Administrator regarding HR best practices, policies and operational effectiveness.

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WYOMING COUNTY, Warsaw, NY 2016 – 2017

Public and county government agency in New York State with a union and non-union workforce.

Director of Human Resources

Direct all aspects of the human resources operation for county and community health system including employee and labor relations, compensation, talent management, safety, collective bargaining agreement administration, job classification and civil service and regulatory compliance. Served as senior HR Advisor to Chairperson of the Board of Supervisors and Health System CEO.

MOUNTAIN VIEW REGIONAL HOSPITAL, Casper, WY 2013 – 2015

Private, regional hospital specializing in orthopedic, neurological, pain management and general surgery service lines and a subsidiary of National Surgical Hospitals.

Human Resources Director & Safety Officer

Direct all aspects of the local human resources operation including employee relations, talent management, compensation and benefits, payroll, safety, QAPI, regulatory compliance and training and development. Revised and developed policies and procedures to optimize human resource performance and achieve a culture of service excellence. Serve as senior HR

Peter J. Bendyna Page 2

Professional Experience (continued)

Advisor to CEO and Senior Team on matters of strategic importance, i.e. mergers and acquisitions, etc., that drove business operating results.

Developed the human resource function to become a more “business partner-oriented” service to operational leaders.

Successfully met talent management requirements utilizing a variety of active and passive talent acquisition strategies.

Revised HR policies and systems to meet healthcare regulatory (HFAP) accreditation compliance mandates resulting in 100% compliance.

PJ BENDYNA & ASSOCIATES (D/B/A), Buffalo, NY 2012 – 2013

Sole-Proprietorship (www.pjbhrassocs.com) 2010 – 2012

President

Provide professional, high quality human resources consulting services to individuals and organizations that have the desire and motivation to enhance and build upon the success they have already. Focus areas: (1) recruitment and selection; (2) employee and labor relations; (3) compensation and benefit planning; and (4) management training and development and employee assessment; (5) regulatory compliance and (6) organizational effectiveness.

Revised HR policy manuals for local companies.

Assisted individuals in their job search: resume development, job coaching and development, internet research.

Conducted HR Audit and competitive wage surveys for local companies.

Continuiti Interim Human Resources, Roseland, NJ 2012

Search firm specializing in the placement of interim HR professionals for Fortune 500 companies.

Interim HR Director (Bush Industries, Jamestown, NY)

Assisted Executive Leadership in implementing corporate organizational development and succession plan by providing on-site HR consulting services and assisting Senior Management and the HR Team in full life cycle recruitment and on-boarding for exempt and non-exempt searches utilizing a variety of active and passive talent acquisition strategies.

Provided advice and recommendations in the development of policies and procedures, resolving employee relations issues, and developing and revising wage and salary systems.

Elk Regional Health System, St. Mary’s, PA 2008 – 2010

Multi-site, community-based healthcare system ($90M net operating revenue) with 1200 (non-union) employees.

Vice President - Human Resources

Managed and directed a team of five HR professionals that provided services to employees across all business units within the health system. Developed and monitored HR operational and compensation/benefits budget in excess of $50M annually. Served as senior HR advisor to CEO and Executive Team on matters of strategic importance that drove business objectives.

Restructured the HR function to improve customer service and enhance efficiency and effectiveness.

Re-designed health and benefit programs that reduced cost by $500,000 annually and lowered employee cost by 3% each year.

Chaired Talent Management Committee that monitored and developed recruitment (active and passive) and retention strategies reducing turnover by 30% and improving on-boarding and retention rates by 20%.

Partnered with VP of Physician Services to streamline physician and practitioner contractual agreements.

Acted as Team Leader in developing an organizational culture of service excellence utilizing the Quint Studer model that improved patient satisfaction ratings by 30%.

Continuiti Interim Human Resources, Roseland, NJ 2007 –2008

Search firm specializing in the placement of interim HR professionals for Fortune 500 companies.

Contract Recruiter (HSBC Bank NA, Global Financial Center, Buffalo, NY)

Assisted the Talent Acquisition team in sourcing, recruiting, assessing and interviewing (full life cycle) candidates utilizing an integrated applicant tracking system (ATS) and a variety of active and passive recruitment strategies.

Initiated and developed relationships with local colleges and universities’ career centers that increased applicant flow by 50%.

Provided advice and recommendations in the development of a strategic candidate sourcing plan for HSBC Bank Customer Relationship Center.

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Professional Experience (continued)

Erie County Medical Center Corporation, Buffalo, NY 2005 – 2006

Level I Trauma Center, JCAHO accredited, multi-site, public benefit corporation ($330M net operating revenue).

Director of Human Resources

Assisted the Vice President of Human Resources in the management and direction of human resources operations (Total HR Staff - 17 direct/indirect reports).

Co-Chaired the Recruitment/Retention Committee that developed and implemented strategies that reduced turnover by 30%.

Implemented strategies and policies that reduced Workers’ Compensation costs by 27% through aggressive and stream-lined Transitional Duty/RTW and FMLA programs.

Bertrand Chaffee Hospital, Springville, NY 2003 – 2005

Community-based, not-for-profit, acute care hospital and long term care facility ($35M net operating revenue).

Director of Human Resources

Managed the Human Resources, Payroll and Materials Management functions (Total of 7 HR direct/indirect reports). Served as senior advisor to CEO and senior management team to develop a strategic plan to enhance organizational viability. Administered collective bargaining agreements with the SEIU and NYSNA.

Re-designed and implemented employee benefits program that resulted in cost-savings of 10%.

Project Leader for conversion of outsourced HRIS/Payroll program to in-house, enterprise wide system with on-time completion and under budget by 8%.

Reduced material supply costs by $280,000 annually through RFP process and changeover to new General Purchasing Organization (GPO).

Developed and implemented recruitment and retention strategies that increased employee retention.

Injun Enterprises, Brant, NY 2002

Seneca Nation of Indians internet, direct-marketing and wholesale fulfillment company.

Human Resources Manager

Directed human resources, security, and maintenance and purchasing functions. Partnered with ownership to develop human resource systems and policies that improved organizational viability and employee job satisfaction.

Developed recruitment and retention strategies to double employee workforce from 50 to 100 employees in eight months to drive high growth business strategy.

Implemented biometric payroll processing/attendance system that reduced payroll costs and employee tardiness and absenteeism by 12%.

Revised human resources policy manual and created employee newsletter to inform employees of company achievements and activities.

Lake Shore Health Care Center, Irving, NY 1999 – 2001

Director of Human Resources

City Of Homestead, Homestead, FL 1998 - 1999

Director of Human Resources

Coca Cola Bottling Company of Buffalo, Inc., Buffalo, NY 1994 - 1997

Human Resources Manager

Mercy Hospital of Buffalo, Buffalo, NY 1988 - 1993

Director of Human Resources (1990 - 1993), Assistant Director of Personnel (1988 - 1990)

Visiting Nursing association, Buffalo, NY 1983 - 1987

Labor Relations Specialist

Professional Affiliations

Society of Human Resource Management, VP of Education, Board of Directors, (2003), National & Local Member; Member, Board of Directors, Chautauqua County Workforce Investment Board; Healthcare Human Resource Management Association of WNY, President (2001 - 02); BNA Personnel Policies Forum, NYS Member (1997-1998); Olympic Torch Relay Event Co-Chairperson (Coca Cola & United Way); Buffalo Niagara Partnership Manufacturers Council and Legislative Committee. Buffalo Niagara Partnership – “HR Connections” Preferred Provider of Human Resource Consulting Services

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