Customer Service Sales
Resume:
Tiffany Michelle Toppins
*********@*****.***
Columbia, Missouri 65202
Summary:
Throughout my years of working in the community I have developed many strong skills. I have learned to work alongside people that have different working skills and find a middle ground. I am always willing to learn new things to improve my work and self. I am very strong willed and don't give up easily on anything in life. In any way possible I try to help anyone in need. I am a good listener and follow direction very well. I work very well under pressure with efficiency. I’m always the ‘go to’ employee to get obstacles achieved because I’m a responsible and dependable employee. I welcome any suggestions of improvement with my work ethics. Work Experience:
Customer service/ Maintenance- Mcdonald
March 2020- February 2021
O'Fallon, MO
Responsibilities;
● Opened store everyday and got this ready.
● Made sure all the customers were taken care of and fixed any problems.
● Made sure everything was clean and fryers were clean/ filtered. Notable achievements;
● Got employee of the month my second month working.
● Got promoted to maintenance because of my attention to details and reliability. Waitress - O’Charley’s July 2019 to Nov 2019
O’Fallon, MO
Responsibilities;
● Delivered a high quality dining experience to all customers.
● Ensured all company standards of food handling and serving procedures were completed.
● Ensured opening/closing responsibilities were completed every shift. Notable achievements;
● I was the “go to” employee for my managers during stressful situations.
● Achieved a perfect score from secret shoppers.
● Complemented by customer service in delivering exceptional customer service.
● Recognized by team members for always going above and beyond in assisting them in daily work. Lunch and Evening Cook/Waitress - The Rice Bowl Aug 2018 to May 2019 St. Peters, Mo
Responsibilities;
● Made sure the kitchen was up to Health Department code.
● Food was prepared/cooked consistently.
● Exceled with delivering fantastic customer service. Notable achievements;
● Quickly learning food menu.
● Always on time and reliable.
● Always went above and beyond my responsibility requirements. Warehouse Worker - Hanna Direct Inc. Feb 2017 to Feb 2018 Ellisville, MO
Responsibilities;
● Able to complete lifting requirements .
● Packaged orders to standers of Post Office, UPS, and trucking companies.
● Delivered the highest quality of products to customers. Notable achievements;
● Perfection with the pulling and packing of orders.
● “Go to” person for projects to be started and completed.
● Received raise due to my quality of work in the first couple of weeks of employment. Bartender- Cheers pub and Grill May 2016 to Feb 2017 Valley Park, Mo
Responsibilities;
● Would help open the bar
● Would serve drinks and help make food
● Always made sure people were safe while there.
Notable achievements;
● Made good money
Customer Service/ Account Receivable/ Sales Assistant- Midsci. August 2010 to April 2016 Valley Park,Mo
Responsibilities;
● Helped sales team get ahold of new and old customers.
● Would do any printing of flyers and paper work they might need.
● Accounts receivable I would call on past due invoices and help get them processed and paid.
● I would put customers new information into the S2K software we used. Notable achievements;
● 2x winner of impact employee of the year
● Making a difference employee of the year
Education/ Training:
Parkway South High School
Class of June, 2006
Notes:
● South Star Award
● Volunteer for Special Olympics
● 4 years lacrosse
● Rebuilding St. Louis
Missouri Baptist University 2006-2009
Notes:
● Lacrosse scholarship
● Worked in the athletic training room.
● Volunteer for Special Olympics
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