CURRICULUM VITAE
ROOPESH KUMAR GOSWAMI
Near Rohini Sector-20,
New Delhi- 110 086
Mobile: 999*******
E. mail: ************@*****.***
Application for the post of
ACADEMIC QUALIFICATION
B.Sc. from Chaudhary Charan Singh University, Meerut (U.P.) in 2002
PROFASSIONAL QUALIFICATION
Diploma in Computer Application
Advanced Diploma in Financial Accounts
TOTAL WORK EXPERIENCE – 17 Yrs
NET CARROTS PVT. LTD. A-1, Sector- 2, Noida, PIN-201301, Uttar Pradesh
Designation: Sr. Executive – Engagement Management
Duration: November, 2018 to February 2021
NetCarrots Loyalty Services is a pioneer in providing Loyalty and Relationship Marketing services .
Since 2000 It has been providing a unique mix of strategic consulting, project management services, technology, creative and operational support services to achieve optimum profitability by more effectively managing relationships with customers, channel partners and employees.
RESPONSIBILITIES
Independently handling it’s Loyalty Program “Atoot Bandhan” run by “ACC LTD”
Reform and create various reports to analyze the business through it's Loyalty Program “Atoot Bandhan”.
Providing Loyalty services to the client “ACC LTD. (North Regional Office).
Weekly & Monthly MIS preparation for “Atoot Bandhan Program”
Creating timely customer retention campaigns that increases loyalty, retention and encourage segment migration, ultimately resulting in improved RFM metrics.
Assist with the development of the test and learn plan for the Loyalty program to ensure benefits are constantly being analyzed and optimized.
Work with the analytics team to measure and report on Loyalty KPIs.
Work with the relevant product teams to manage the roadmap and create the requirements for the technology needed to support Loyalty initiatives.
SMS PARYAVARAN LTD. SH-2, Vardhman Grand Plaza, Mangalam Place, Sec-3, Rohini, New Delhi-110085
Designation: MIS cum Admin Executive
Duration: December, 2011 to October, 2018
SMS PARYAVARAN LTD. is spreading in the field of public health works such as Water transmission, treatment, storage & distribution; Sewerage system, treatment, recycle & disposal and Industrial effluent collection, treatment & disposal, i.e. it’s totally environmental engineering construction company with annual turnover more than 200 crore working almost in all the states of India, having more than 50 projects in hand currently.
RESPONSIBILITIES
Assisting to Director and Management Personals.
MIS preparation of Running Account Bills (Work Progress Report), maintaining and compilation after collecting from Sub-Contractors & Site Stations.
Event management
Guest House management
Administrative functions i.e. office equipment maintenance like ACs, furniture, computers, electricity supply & telephone maintenance, housekeeping and vehicle maintenance etc.
Credit Control functions with co-operation of Sales, Marketing & Accounts Deptts.
New Project Planning MIS Preparation for Tender & Planning Department.
Weekly & Monthly MIS Preparation for Purchase Department.
Monthly MIS for H.R. Department.
Month wise and item wise Budget analyzing for all the currently running projects.
Fixed Assets Record Maintaining.
Budget analyzing with the Directors & Project Managers .
Periodic business review presentations
Follow up for Monthly Progress Report from the site, correction and rectification after getting the Report, and suggest to submit the same to concern Govt. Department of the project after completion the correction and rectification in the report .
Maintaining all types of insurance policies i.e. new openings, renewal, claim processing and other RTO related functions for the Projects, Stock at sites, all the Properties of the company, 150+ Vehicles, Machineries and other construction equipments being used at different construction sites in all over India and also Personal Insurances of the Management.
Preparing escalation bills for all the projects.
Independently handling all the litigation causes.
All the MIS Reports are prepared in MS Excel-2007 using many Excel Functions.
TRANSOLUTIONS PVT. LTD. 11098 B, East Park Road, Karol Bagh, New Delhi-110005
Designation: MIS cum Credit Control Executive
Duration: October, 2008 to November, 2011
TRANSOLUTIONS PVT. LTD. (A subsidiary of Safexpress Pvt. Ltd. India’s most trusted transportation & logistic company with annual turnover more than 500 crores) a leading goods carrier of the country. The company is having offices in all major towns of the country. A client of the company includes large corporate and MNCs)
RESPONSIBILITIES
MIS preparation of bill dispatch report.
Daily MIS Preparation related to daily bill preparation & outstanding.
Monthly MIS preparation of Revenue Collection.
Daily Soft Revenue Collection MIS & arrears Report preparation.
Generating monthly To Be Billed Outstanding Summary and preparing it’s MIS, comparing with the MIS of revenue collection.
Credit Control Execution for To Be Billed.
Bills preparing & clearing the outstanding, following other corporate credit control functions & concern branches.
Managing soft revenue collection process
Modifications in before prepared bills if required.
Handling client queries related to bills and it’s outstanding interfering the concern branch.
Party a/c reconciliation
Checking the cash reports of all India branches.
Establishing and maintaining files and records of department.
Correspondence through Internet (Outlook Express).
Focus on the collection of outstanding debtor parties.
Support and assist with financial and related functions for the region where necessary.
Regular follow up on arrears (includes written communication)
VIVEK FINANCIAL FOCUS LTD, 111, 112, Ist Floor, Vishwa Sadan Building, Distt. Centre, Janak Puri, New Delhi-110058
Designation: Customer Relationship Officer
Duration: June, 2004 to May, 2008
VIVEK FINANCIAL FOCUS LTD is a member of NATIONAL STOCK EXCHANGE & Depository Participant of NATIONAL SECURITIES DEPOSITORY LTD.
RESPONSIBILITIES
Correspondence through Internet and Manual
Handling desk distribution
Handling client queries
Coordinating Front office operations with back office
Demat Account Opening.
Execution of Delivery Instruction slips.
Issuing the Delivery Instruction Books.
D.P.M. Queries.
Demat Verification, Dispatch and Queries.
Demat rejections i.e. Company Objection and Outward.
DP Bill Queries and DP Bank account Maintaining.
Handling desk distribution of IPOs.
Handling client queries and resolving them by interacting with BRLMs.
Sourcing clients through referrals of existing clients.
Coordinating front office operations with back office of IPO including directing customers.
MIS preparations of Demat & IPO for senior managers.
All IPO database maintenance.
Online IPO bidding in the Neat IPO.
Offline IPO bidding in the given IPO Software by its Syndicate.
ACHIEVMENTS
Successfully handling the IPOs of Reliance, ICICI and DLF from 21 branches.
Successfully handling the periodic audit and inspection by NSDL.
HINDUSTAN SCOUTS & GUIDES, West Plaza, Indira Gandhi Indoor Stadium, New Delhi-110002
Designation: MIS cum Equipment In-charge
Duration: August, 2002 to May, 2004
HINDUSTAN SCOUTS & GUIDES is a Non Govt. Organization (NGO) under taking by Ministry of Youth Affairs and Sports working in the field of scouting and guiding which is a movement of volunteers including the young and energetic persons, who promote and support the peace harmony and integration and spreading the scouting/guiding activities among people by involving themselves.
RESPONSIBILITIES
Maintaining the correspondence through Internet and Manual
Handling equipment store book
Handling client & venders queries
Coordinating Front office operations with back office
Arrangement of various items for camps
Execution of Campaigning
Issuing the equipment items to the staff & other concerns
Sell purchase of all types of items being used in camps i.e. uniform and stationary etc.
Equipment reconciliation
Debtors & Creditors reconciliation
MIS preparation for equipment, HR, Accounts & Planning Deptt.
PERSONALS
Father’s Name : Sh. Radheshyam Goswami
Date of Birth : 20th. Dec. 1981
Marital Status : Married
Gender : Male
Total Experience : Seventeen Years
Current CTC : INR 35,000/- CTC/Month (Total cash portion)
Expected Salary : Negotiable
Notice Period : Immediate Joining
Thanks for your valuable time devoted !
Date:
Place: New Delhi
(ROOPESH K GOSWAMI)