I was doing my internship for 7months at Cape Town International Airport and was responsible for checking tourist’s documentation before departing South Africa. Mc Donald's

Customer service

I was working as a customer service provider and a student at the same time. Education

Immaculata R. C High School

National Senior Certiﬁcate

Cape Peninsula University of Technology

National Diploma: Tourism Management

Cape Peninsula University of Technology

Advance diploma in Tourism Management

Skills

Computer Literacy. Microsoft Word Microsoft Power Point Microsoft Outlook Internet E-mailing Good verbal and written communication skills (2 oﬃcial languages) IsiXhosa and English Multi-tasking, adaptability/ﬂexibility, customer complaint Gained through working as a Check-in Agent at Swissport and having to deal with customers with ticket complaints (Customer Care Services) Legal framework. Planning and organization, interpersonal relations and team work. At Swissport we would work in teams with a leading ﬂight Controller this so planning before ﬂight and after departure from time to time is in my hands. Filing and reference skills How we would ﬁle the information of passengers withholding their passports when checking them in made myself very reliable in industry. Language

IsiXhosa

English

Personal Details

Date of Birth : 17/03/1998

Marital Status : Single

Nationality : South Africa

Title : Ms

Reference

Ashwin Banda - "Swissport"

Flight Controller

adk5zx@r.postjobfree.com

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