ABOUT ME
Masterful at empowering teams in
providing remarkable customer
service. Ability to manage large
scale event coordina on with
adaptability and professionalism.
Tend to evoke smiles and laughter
in interac ons, which brings a
sense of ease into the work
environment. Possess a naturally
team-oriented demeanor, which
enables effec veness and the
desire to unilaterally accomplish
goals. Keen a en on to detail and
takes ini a ve to contribute to
overall success of company.
WORK EXPERIENCE
Muscat Oman
Jul 2019 - Mar 2020
• Analyze process workflow, employee and space
requirements and equipment layout; implement
changes
• Maintain safe and healthy work environment by
establishing, following and enforcing standards and procedures; complying with legal regula ons
• Work closely with Project Manager and
management team to set and/or implement
policies, procedures and systems and to follow
through with implementa on.
• Manage staff levels, wages, hours, contract labor to revenues
• Meet or exceed opera ons labor budget
expecta ons
• Accomplish opera ons and organiza on mission by
comple ng related results as needed
• Select, train, assign, schedule, coach, counsel and discipline employees
• Update job knowledge by par cipa ng in
educa onal opportuni es; reading professional
publica ons; maintaining personal networks;
par cipa ng in professional organiza ons
Beirut
Sep 2018 - Apr 2019
• Se ng individual sales targets with the sales team.
• Mee ng planned sales goals.
• Tracking sales goals and repor ng results as
necessary.
• Coordina ng with marke ng on lead genera on.
• Managing organiza onal sales by developing a
business plan that covers sales, revenue and
expense controls.
• Promo ng the organiza on and products.
Byblos
Jun 2016 - Aug 2018
• Own recrui ng, objec ves se ng, coaching and
performance monitoring of sales representa ves.
• Build and promote strong, long-las ng customer
rela onships by partnering with them and
understanding their needs.
• Present sales, revenue and expenses reports and
realis c forecasts to the management team.
AVERDA Opera on Controller
FIT DISTRICT SPORT CLUB Sales Manager
PLAN B SOLUTIONS Sales Manager
FARES
AOUN
OPERATION CONTROLLER
Qornet el Hamra
**********@*****.***
• Iden fy emerging markets and market shi s while
being fully aware of new products and compe on
status.
• Achieve growth and hit sales targets by successfully managing the sales team.
Beirut
Oct 2014 - May 2016
• Ensure pricing is correct.
• Work on store displays.
• Coach, train, counsel, and discipline employees.
• Evaluate on-the-job performance of sales team.
• Approve contracts with vendors.
• Ensure items are in stock and maintain inventory.
• Ensure promo ons are in with company’s
standards.
• U lize ICT for data analysis, to record sales figures and forward planning.
• Monitor local compe tors.
• Organize sales staff schedules.
• Preside over staff mee ngs.
• Assist sales staff in achieving sales targets.
• Handle customer complaints, ques ons and issues. Beirut
Jul 2012 - Sep 2014
Mee ng or exceeding sales goals.
Nego a ng all contracts with prospec ve clients.
Preparing weekly and monthly reports.
Giving sales presenta ons to a range of prospec ve clients.
Coordina ng sales efforts with marke ng programs.
Obtaining deposits and balance of payment from
clients.
Preparing and submi ng sales contracts for orders. Visi ng clients and poten al clients to evaluate needs or promote products and services.
Maintaining client records.
Answering client ques ons about credit terms,
products, prices and availability.
Beirut
Sep 2008 - Oct 2011
• Sell food to restaurants, caterers, event planners, etc.
• Manage and develop new customers, while
maintaining exis ng sales within assigned
customers and a given sales territory.
• Develop a daily/weekly call list and maintain
informa on accuracy monthly.
• Review daily sales reports.
• Review monthly the best monitoring sales report
with management to determine if goals and
objec ves are being met.
• Coordinate sales with food service producer to
ensure demand is met.
• Develop new markets and accounts by u lizing the current rela onships and building new rela onships in the food service channel.
BAT Sales Supervisor
TARGET FOOD Sales Representa ve
GOLDEN FOOD Sales Representa ve
• Par cipate in marke ng events such as seminars,
trade shows, and telemarke ng events.
• Analyze territory and monitoring performance
results, daily call reports and weekly work plans. EDUCATION
Kaslik
2011
Marke ng and Adver zing
SKILLS
COACHING SKILLS PERFECT COMMUNICATION AND
NEGOTIATION SKILLS.
PRODUCT KNOWLEDGE EXPERT
BUSINESS ACUMEN INTERPERSONAL SKILLS
TIME MANAGEMENT STRONG LEADERSHIP
SOFTWARE SYSTEMS ( OMEGA, DOLPHIN,
POS )
MS ( WORD, EXCEL, PPT, OUTLOOK )
AUL BBA