Manager Assistant

Amit Bafna +91-966*******

Male **.**.**** ********@*****.**.**

Academic Achievements

Qualification

Institute-Board/University

Grade/Aggregate

Year

MBA (Fin. & Mkt.)

Bhartiya Vidya Bhavan, Mysore

95%

2006-2008

B.Com

S. S. Jain Subodh PG College

63.33%

2003-2006

Class XII

D.A.V Public School, Jaipur

59.8%

2002–2003

Class X

Tagore Public School, Jaipur

61.8%

2000–2001

Skill Set

Computer Proficiency

Microsoft Office

Areas of Interest Languages

Finance, Marketing

Competencies

Mathematical and Analytical Skill, Communication Skills

Document Repositories

Workflow, MyDocs, GE Libraries,,

Software/Application Tools

ACBS(Advanced Commercial Banking System), Support Central, Intellimatch, GBS (Global Banking System)

Soft Skills

Hard Working, Tactful, Result-Driven, Intuitive, Willingness to learn, Decision Making Skills.

Work Experience

Organization(Year)

Designation

Part Time/Full Time

Wipro ( augusts 2018 – December 2019)

Lead Analyst

Full time

Genpact (June 2008- Nov 2017)

Assistant Manager

Full time

Professional Objective:

Applying my skills for the growth of the company and being an honest, dedicated employee for the company.

Projects

Process Details

EMEA Bilat Team: One of the critical process in the department wherein the team is supposed to be servicing/dealing with the customer either through Relationship Manager/Director or in some case directly with the client. Team has to look after/provide service to the customer’s account on a daily basis through processing drawdown, rollover, prepayments, repayments, Interest/Fees payment, and Refund/return request.

Roles & Responsibilities

-Daily Tracking of attendance, Shrinkage numbers and reporting it to the management as well as client

-Keeping a close tab on the Team’s central mailbox for managing critical work or escalation within the stipulated timelines, on floor query resolution.

-Reporting daily volume status to the management as well as Client.

-Reporting production dashboard to the Client via Pulse/EOD call.

-Preparing and presenting monthly escalation cases to the management as well as stakeholders.

-Successfully transitioned the process from one location to the other location within India

Designation(Duration)

Lead Analyst (July 2018 - Dec 2019)

Team Size

15

Process Details

Review Team: Credit risk administrators book the deal in ACBS with the help of legal documents and then submit the same for review through support central. Then the review team validates the deal in ACBS and notifies the CRA team if there are any findings.

Roles & Responsibilities

-Leading the team.

-Perform Final level review of the Deal in ACBS.

-Division OF Work to the team.

-Reporting daily volume status to the management as well as Client.

-On floor query resolution.

-Reporting to the customer(Client call/email communication)

-Creating Dashboard and presenting it to the higher management at client site.

Designation(Duration)

Assistant Manager(July 2015 - Nov 2017) Resident Expert(September 2013- June 2015), Process Developer( Jan 2012- August 2013)

Team Size

21

Process Details

Servicing Team: After the deal gets booked and reviewed, the deal is serviced, different services provided include applying cash, Loan disbursement etc.

Roles & Responsibilities

-Commercial Loan portfolio Analyst and Team Lead.

-Applying cash with respect to Interest and Fees.

-Disbursing funds to the Borrower.

-Monthly & Quarterly Reconciliation of the Loan balances, LC balances.

-Reviewing work

Duration

Process Developer (January 2010 - January 2012), Process Associate(June 2008- January 2010)

Team Size

40

Achievements

Personal Achievements

Structured Operations COE South Individual Excellence Award by GE Commercial Finance.

Three time Bronze Award winner for performance.

Extra-Curricular Activities

Awarded recognition certificate for Inter College Management Fest.

Winner Creative advertisement, Bhavan Marshall 2007

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