Executive Assistant Office

Contact

Houston Texas *****

219-***-**** (Mobile)

****************@*****.***

www.linkedin.com/in/angelique-

walker-58986459 (LinkedIn)

Top Skills

Data Entry

Communication

Human Resources

Honors-Awards

Employee of the Month

Employee of the month

Angelique Walker

Data Admin Coordinator at United Health Group -Optum Merrillville

Summary

Extremely motivated individual with 15+ years administrative experience in diverse office environments. Proficient in a number of related tasks; providing administrative support to executives, performing office and clerical duties and backing-up data entry operators/front desk workers. Creative, Resourceful and flexible able to adapt to changing priorities and maintain a positive attitude and strong work ethic. Expert in preparing correspondence, revising documents, distributing mail and maintaining database. Ability to gather, assemble, correlate, analyze, and evaluate information.

ability to convey instructions and explanations and communicate effectively with co-workers, and supervisors.

Ability to prioritize and manage multiple task; plan, organize, and coordinate work assignments; and meet deadlines.

Knowledge and understanding of medical terminology. Experience

UnitedHealth Group-Optum

Data Admin Coordinator

November 2016 - Present (4 years 5 months)

Provides backup to the Teleform verification of Wellness Assessments and Outpatient Treatment Reports including researching issues that impact the ability to process ALERT Wellness Assessment and OTRs, e.g. eligibility, provider status, accuracy of provider information. Researches cases that cannot be processed thru eALERT.

• Performs Houston CAC site barcoding, LINX record management documentation and scanning for all departments including Appeals.

• Processes ‘Bridge on Discharge’ cases for 7 sites, assuring that 5 day turnaround time is consistently achieved. Interfaces with designated clinical staff to review and correct information that is required to complete processing of BOD cases.

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• Handles internal and external requests submitted through the Support Service mailbox.

• Handles administrative support for ‘Rhode Island Incentive Program’ including letter generation to eligible members, tracking of returned communication, database maintenance to assure accurate information is provided to Optum Bank. Keeps clinical stakeholders advised of status of individual members.

• Processes Intensive Outpatient Program authorizations submitted via spreadsheet for select facilities utilizing guidelines established by the ALERT Practice Management team.

Lake County Juvenile Probation

Security Officer

October 2013 - September 2016 (3 years)

Crownpoint In

Responsible for Security (Scanning; identification, control of public) of court entrance and building.

Monitor visitation, monitor central Control, transportation of juvenile residents to appointments, emergency runs or other facility placements. various shift assignment (24/7) operations and other duties as directed. Regional Mental Health Center

Administrative Assistant/Unit Clerk

April 2007 - August 2016 (9 years 5 months)

Merrillville In

•Maintained and accurately processed, updated patient records, e-Transcription of doctors’ orders, discharged disposition codes, computer data entries and medical records.

•Coordinated scheduling of tests with healthcare team and other departments to achieve cost- effective and positive patient's outcomes.

•Assisted nursing, quality assurance with QI reports and Help supervisor with special projects.

•Conducted searches to find needed information, using such sources as the Internet.

Results:

Earned “outstanding” ratings on annual reviews for the past three years. Recognized for high-quality work, organizational strengths and exceptional customer service.

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Praised by Indiana State Surveyors for excellent performance in 2012 Decreased office expenditures by implementing needed controls on supplies and standardizing ordering procedures.

Internal Medicine Center

Front Office Supervisor

January 2004 - April 2007 (3 years 4 months)

Gary In

•Maintained office flow by handling multifaceted clerical tasks (e.g., data entry filing,record management Insurance billing and verification.

•As supervisor, employed effective communication skills in all interactions and promoted good customer relations.

•Managed inventory for office and medical supplies for 3 locations. Results: Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.

Earned a reputation for rapidly and calmly resolving Clients complaints. Achieved superior marks on client evaluations.

Mars Electric and Construction Company Inc.

Office Manager and Executive Assistant

January 1998 - January 2004 (6 years 1 month)

Gary In

•Handled Human resources, all company letters & employee scheduling and coordinated with State and Federal Officials regarding contract requirements.

•Assisted with the preparation of bid packages and sending out RFP's and evaluating subcontractors bids forms, invoicing and purchase orders.

•Supervised the preparation of billing, A/R and A/P accounts, including all tax deposits, quarterly and year end reports.

•Completed company and employee insurance bonding capacity, budgeting, cash flow and Vendors line of credit.

Results:

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Quickly became a trusted assistant to the company president, executive staff and office manager and earned a reputation for maintaining a positive attitude and producing high-quality work.

Promoted to office manager to supervise all employees and contracts. Rebuilt trust with vendor/suppliers, repairing damaged relationships by ensuring timely, correct payments for services received. Operated financial computer systems and furnished senior company executive with A/P liability summaries and cash flow reports that were consistently praised for their accuracy, user-friendliness and timeliness. Education

Indiana Wesleyan University

Associate's degree, Business Administration and Management, General · (2013 - 2016)

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