Sales Manager

Joshua Kidon

Motivated self-starter with proven client acquisition track record, best client experience through active listening, empathy and value creation.

Experience

PNC Bank April 2020 – Current

Branch Banker Washington, DC

Expanded bank`s footprint with new client acquisition through proactive sales and service activities such as outbound calling, service to sales, lobby interaction and local business outreach.

Designed and developed retail lending products and services while evaluating operational processes and procedures to ensure compliance with federal, local and company policies.

Participated in training new hires through daily involvement in their operations while also creating scripts to help guide the client conversation in order to acquire and expand client relationships.

Responsible for several daily, monthly and quarterly branch operational procedures. Provided reports to the branch manager from these operations.

Temple View Capital December 2018 – February 2020

Loan Officer/Account Manager Bethesda, MD

Found and stablished relationships with real estate investors and brokers through networking events and online market research.

Managed a portfolio of over 60 loans at a time while fixing guidelines and appraisal issues.

Reviewed, approved or restructured loans from Loan Officers.

Ordered appraisals, constantly updated clients about their loans and set the correct product delivery expectations.

Ourisman Honda April 2017 – December 2018

Internet Sales Manager Bethesda, MD

Leveraged customer database to increase revenue through outreach and delivery of new product information.

Ranked top 3 in the company for monthly sales 7 times within the last 8 months in a high-volume store.

Assisted General Sales Manager assessing and distributing leads to the appropriate sales associates and tracking the interactions and results.

BioMat November 2013 – March 2017

Sales Manager Guayaquil, Ecuador

Researched new products to import and deliver the latest technology in medical devices while creating new partnerships and securing nationwide exclusive distribution when possible.

Created Product Matrix and participated in all importing procedures and market research for correct pricing and product placement.

Supervised, trained and monitored post-training progress for newly hired employees, emphasizing a team-oriented environment.

Advised hospital area directors, doctors, nurses, and licensed professionals regarding all available medical products’ proper usage and storage procedures.

Travel throughout the country to present products in medical fairs as well as in private seminars at various hospitals.

Supervised all sales to government hospitals ensuring proper adherence to government procurement procedures and regulations.

EnContexto Magazine February 2009 – October 2013

Assistant editor Washington, DC

Served as editor for content and layout for the magazine.

Covered events of international importance in the area and authored articles accordingly.

Translated and culturally adapted articles for publishing from English to Spanish.

Collaborated with marketing, sales, and editing teams for final proof while keeping the short and long term goals of the magazine.

The Benassurance Group October 2010 – January 2012

Executive Assistant Laurel, MD

Oversaw management of a small office to process calls regarding claims, questions and ideas with managers and employers from the client base.

Constantly assured client satisfaction with our products and services and sought new ways to improve customer satisfaction.

Prospected and sold supplemental insurance policies to companies and employees.

Managed the sales process from start to finish, exceeding set monthly goals.

Consistently ranked top salesperson among total staff and recognized for revenue generation.

Winner of the “Fast Start”, “Super Fast Start”, “Fireball” and “Super Fireball” awards for outstanding sales performance.

Howrey, LLP September 2007 – October 2010

Translator/ Interpretor Washington, DC

Provided interpretation in court and asylum interviews on pro-bono cases.

Provided interpretation services between attorneys and clients while preparing for trial.

Translated affidavits and various documents for court use.

Awards and Recognitions

Oursiman Honda Ranked top three in the company for monthly sales seven times.

The Benassurance Group Received four awards for outstanding sales performance.

Skills

Languages: Native proficiency in Spanish and bilingual proficiency in English.

Computer Skills include Microsoft Office, Salesforce, Python and Watson AI.

Education

American School of Guayaquil – Graduated with International Baccalaureate January 2003

UMGC – Finance Degree with minor in statistics September 2025

Certificate course from IBM “Applied AI” to improve my data analysis skills. July 2021

Certificate course from IBM “Data Science Fundamentals with Python and SQL Specialization”. May 2021

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