Customer Service Sales

ANTHONY GIANFORTUNE

Lombard/Chicago IL 630-***-**** *******.***********@*****.***

Objective

To join an organization that will allow me to utilize my skills in leadership, customer service, and communication.

Education

DePaul University, Chicago IL

Major in Business Administration

Graduated March 2020

Experience

DeCicco Contracting Inc.

Jobsite Supervisor / July 2018 – Present

Performed painting and drywall installation in both residential and commercial buildings throughout the Chicagoland area.

Assisted with estimating labor and materials, and ensured that projects stayed within budget and on time.

Built relationships with clients, co-workers and other trades, and established strong communication skills

Excelled with time management by learning how to prioritize my responsibilities and to multitask when necessary.

Sherwin-Williams Paint Co.

Sales Associate / June 2013 – June 2018

Assisted and advised customers on purchases of various merchandise.

Built and maintained strong relationships with my clients through excellent customer service and communication.

Resolved customer complaints in a timely and efficient manner.

Received and managed store inventory shipments.

Executed special customer orders.

Capri Italian Restaurant

Food Runner / July 2011– December 2012

Utilized customer service skills in dealing with customer inquiries and complaints in a polite and efficient manner.

Responsible for ensuring customer satisfaction.

Ensured the quality of work of the cooking staff.

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