Legal Specialist
Resume:
Mehalet Berhe ***** Merseyside Dr.
Pflugerville, TX 78660
*******.******@*****.***
EXPERIENCE
Vaco onsite at Google LLC, Austin TX— Legal Specialist February 2020 - PRESENT
Intellectual Property (DMCA) Team — Legal Removals Protecting and guiding the internet users’ experience Reviewing and transcribing legal documents while maintaining confidentiality and professionalism Collaborated with team members in decision making for legal copyright removal requests Escalated sensitive cases in to consult to be reviewed by Google engineers Reviewed requests from third party agencies, law enforcement and attorneys Screened for errors to protect users from impersonation and abusers, requiring attention to detail Followed guidelines in reviewing apps for any Marlo violations before approval or removals Participated in several projects such as project Marlo, Google search, Image search, and Google hosted products: Blogger, Docs/Drive, G+/Picasa
Processed and analyzed domestic and international removal requests using internal tools while meeting quality expectations and productivity goals: quality completion 96 - 100% accuracy Successfully completed over 12K copyright infringement cases Urgent Care for Kids, Round Rock/Cedar Park TX— Medical Receptionist November 2019 - February 2020
Patient inquiries, scheduling, data entry, EMDs, Phreesia Insurance verification and collections
Placed 2nd in regional competitions for EMDs QA audit in Austin, Houston and Dallas clinics
(96.7% accuracy)
University of Houston, Houston TX— Front Desk Assistant January 2019 - July 2019
Student Housing & Residential Life
Front Desk Assistant at Moody Towers Dormitory
Walgreens Co., Austin/Houston TX — Customer Service Associate October 2013 - April 2017
Cosmetics sales representative, lead photo technician Inventory and customer service
EDUCATION
University of Houston, Houston TX
Political Science B.S. Minor in Philosophy
Cum Laude
August 2015 - May 2019
Activities and Societies: UH NAACP Unit #6806 Chapter, UH Metropolitan Volunteer Program
(MVP), Students of East Africa (SEA), Partnership for the Advancement & Immersion of Refugees (PAIR) UH Chapter
SKILLS
Computer Skills:Proficient
in Microsoft Office, Excel,
Google Programs, Google
Hosted Products (100 % QA
Google Search Multi-Products
rating), EMDs (96.7 % QA audit
for insurance verification and
collections), Phreesia & Social
Media
Type 60WPM
AWARDS
Kwame Nkrumah International
Study Abroad Scholarship
Recipient, Houston TX
July 2019 - August 2019
Ghana, West Africa
College of Liberal Arts & Social Sciences,
African American Studies
Cross-cultural engagement, lecture, field
research and oral histories
Attended African diaspora tribute &
candlelight vigil presented through art and
poetry, hosted by global keynote speakers
and African American leaders
NAACP Scholar
April 2017
UH NAACP Unit #6806 Chapter
Received recognition and scholarship
for academic performance and
overcoming adversity
Dean's List
Fall 2015, Spring 2016
Spring 2017, Fall 2017
Spring 2019
University of Houston, College of Liberal
Arts and Social Sciences
Awarded to students who present strong
academic performance GPA 3.5+
INTERNSHIPS
PAIR (Partnership for the Advancement & Immersion of Refugees), Houston TX— PAIR Mentor
January 2019 - May 2019
Non-profit organization, after school mentoring program A mission to empower refugee students in reaching their academic and leadership potential Tutoring for both Las Americas newcomer middle school and Wisdom high school students Literacy exercises, typing lessons, grammar, spelling and vocabulary coaching Creating an engaged and safe space where students can share their bicultural experiences Mayor’s Office (Public Safety and Homeland Security), Houston TX—CHIP Intern
January 2018 - April 2018
Hobby School of Public Affairs, CHIP (Civic Houston Internship Program) Houston Crackdown, Department of Neighborhoods, Houston Drug Division Supporting volunteer projects in the areas of substance abuse prevention and treatment Collaborated with neighborhood coalitions, community wellness projects, substance abuse service providers, treatment and research professionals
Filed police reports, constituent reports, scheduled coalition meetings and award ceremonies U.S. House of Representatives (TX-18),Houston TX — Congressional Intern November 2017 - February 2018
TX-18 Congressional District, Rep. Sheila Jackson Lee Constituent services, scheduling and event planning Collaborated with District Directors in drafting proclamations and certificates Reviewed and processed requests from clients awaiting Pro Bono legal aid FEMA support services for Hurricane Harvey victims in the Houston area VOLUNTEERING
Baylor Scott & White Health—Cancer Center, Round Rock TX — Hospital Volunteer
September 2019
Assisted patients who were receiving chemotherapy and radiation treatment Harris County Democratic Party, Houston TX — Campaign Volunteer September 2018 - November 2018
Voter registration campaign, GOTV (Get Out The Vote) Spreading awareness of political processes
Direct voter contact outreach programs for 2018 midterm elections Handled phone banks and recorded survey information The Beacon of Downtown Houston, Houston TX— Student Volunteer October 2016
A mission to provide essential and next-step services to help end homelessness in Houston Prepared and distributed hot meals and sanitary essentials Houston Food Bank, Houston TX — Student Volunteer
September 2016
America’s largest food bank in distribution leading hunger relief in 18 southeast Texas counties
Packaged meals for underprivileged youths
LANGUAGES
Amharic, bilingual proficiency
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