Manager Marketing

Joshua O. Roberts

**** ******* **. **** ***

Denver. CO 80202

Phone: 720-***-**** - E-mail: ****@*******.****

Operations Professional

Operations Management ~ Project Management ~ Marketing ~ Contracts SUMMARY

Results-driven operations manager looking to secure a position with a firm that can leverage my experience in revenue growth, financial management and driving operational excellence. Provided complete P & L responsibilities and managed all aspects of the operations and supply chain. Skilled in managing operations, implementing new projects, reducing costs, and maintaining customer satisfaction at a high level.

KEY CAREER ACCOMPLISHMENTS

• Assisted in organically growing Zenman Productions to the award winning Digital Agency

• Reduced outstanding accounts receivable from an average of 74 days to 26 days

• Increased on time project delivery from 38% to 87%

• Decreased time-frame of accounts payable from 61 days to 19 days

• Developed and implemented process and procedure for on-boarding, creating and delivering creative services

• Established a protocol for harvesting existing accounts for up-sale and ongoing business

• Responsible for finding new office space due to growth including identifying the new location, specking the details, negotiating contract and implementing move WORK EXPERIENCE

Roberts Consulting 2010-Current

FOUNDER/CONSULTANT (2010 – Current)

• Key member of Leadership team(s)

• Create operational process and procedures to help companies run smoothly

• Develop Financial Models

• Implement project management system

• Implement HR systems

• Develop vendor relationships

• Profit and Loss

• Contract Negotiation

Boulder Dental Services 2018-2020

DIRECTOR OF OPERATIONS (2018 – Current)

• Develop Strategic partnerships with charities

• Oversaw company growth of 40%

• Developed and managed all vendor relationships

• Increase quarterly growth of new patient

Zenman Productions 2004-2015

CHIEF OPERATING OFFICER (2013 – 2015)

• Responsible for marketing and positioning Zenman Productions as the “employer of choice” which led the way for growing the staff from 3 employees to over 20

• Oversee and manage all contract negotiations

• Manage all vendor relations

• Manage accounts receivable and accounts payable

• Create and manage all budgets

• Responsible for the day to day supervision of all employees DIRECTOR OF OPERATIONS (2010 – 2013)

• Supervision of all employees

• Managed accounts receivable and accounts payable

• Created and managed project plans to ensure that projects were on time and budget

• Ensured that the day-to-day operations of the business were running efficiently and effectively OPERATIONS MANAGER (2007 – 2010)

• Primary team leader for sales personnel and design/development staff

• Created and managed project plans to ensure that projects were on time and budget

• Ensured day-to-day operations of business ran efficiently by managing vendors and clients PROJECT MANAGER (2004 – 2007)

• Created and managed projects and plans to ensure that the tasks were implemented on time and on or under budget.

• Created and developed websites for all of the products Raw Design Studio 2003-2004

ASSOCIATE (2003 – 2004)

• Associate focused on marketing and vendor relations

• Primary driver for all marketing print and digital

• Identified and worked with vendors on pricing and material for new furniture EDUCATION

University of Colorado Denver, Denver, CO, Bachelor of Arts in Communications Purdue University, West Lafayette, IN, Master of Science in Communications, Concentration in Strategic Communications, August 2018 ACQUIRED SKILLS

• Scrum Master Certified

• Agile Project Management

• Pivotal Tracker

• Base Camp

• Microsoft Project

• Microsoft Office

• QuickBooks

• HubSpot

• ZoHo

References will be provided upon request.

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