JOAQUIN HOLLIS CAMPBELL
**** ******** ***** *****, ****** GA 30017
US Citizen
404-***-**** (cell) · **************@*****.***
PROFESSIONAL VALUE OFFERED
Confident, articulate, and results-oriented legal/IT/business professional committed to the highest standards of analysis and expert guidance within State and Federal regulatory frameworks. Experienced in creating organizational studies and evaluations, system requirements, work simplification and measurement studies, and preparing Standard Operating Procedures (SOPs). Superior verbal and written communication skills with exceptional attention to detail and accuracy. Highly proficient in multitasking, establishing priorities, and adapting, as necessary. Demonstrated ability to communicate and work with all levels of State, Federal, and local government. Highly motivated with the ability to work on a team, as well as independently and still drive results. Practices high customer service standards. Fluent (Speak, read, and write) French.
PROFESSIONAL SKILLS
Help Desk · Database Maintenance · Certified Researcher (CITI) · Salesforce · SAP · Legislative and Regulatory Analysis · SPSS · Subject Matter Expert· PeopleSoft · Policy and Procedure Interpretation·Share point·Certification of Competency in Business Analysis (CCBA) · Federal Project Officer (FPO)
COMPUTER SKILLS: Office 365, Microsoft Office Project 2013, Visio Application, SQL, Summation, PeopleSoft, CMS, Oracle, MS Suite, Lexis/Nexis, Digital marketing, FLAG, JIRA
PROFESSIONAL EXPERIENCE
Tekpro/USDOL-FLC H2B • Chicago, IL (equivalent = GS 12) 11/2020-4/2021
Case Processing Analyst -Recruitment Report Team Analyst (40 Hours Contract)
Salary: 57,200.00 USD
Strong verbal and written communication
Providing administrative work for acquisition programs and/or projects
Analyzing program requirements and solve problems
Develop organizational support and capabilities
Develop process and procedures as well as perform analysis of data
Coordinate budget preparation and develop plans for projects.
Work that involves analytical research and evaluation of diversified programs
Development, administration, and control of assigned projects
Ability to access, locate, basic design, and update information using personal computer technology.
Providing the full range of administrative laws, policies, directives, and precedents applicable to assigned administration and program management programs
Conduct studies to determine manning and skill levels required to accomplish the mission
Plan, organize and direct the functions and mentor, motivate, and apprise the staff
Analyze, plan, and adjust work operations of one or more organizational segments to meet administration and program management program requirements and objectives
Use budgetary methods, practices, procedures, regulations, policies, and processes.
Process inbound applications for the Chicago National Processing Center (CNPC) at the U.S. Department of Labor, Office of Foreign Labor Certification.
Change management expertise using statutory guidelines for Federal case parameters in the FLAG system
Robert Half Legal International. •Chicago, IL (Consultant) 11/2019 - Present
Legal Account Specialist (40 hours) (equivalent = GS 12)
Salary: 62,400.00 USD Per Year ($30 per hour)
●Manage, monitor, and record data sets of information for international customers.
●Ensure compliance with program operations for marketplace fees in French language international food and beverage contracts.
●Extreme attention to detail regarding contracts valuing millions of dollars for restaurants using the delivery services of a Fortune 500 company
●MS Excel advanced skills with intermediate PeopleSoft Finance skills, (SAP-asset accounting, general ledger).
●Provide weekly project status update reports to Sr. Management.
●Prepare resource requirements and narrative justifications.
●Supply chain experience with contract specialty for French document
●Translating French legal ease into English legal ease
●Analytical skills, proficient in office applications, oracle experience
●Databases including data collection, validation and normalization techniques in ERP related by global region
●Loading FAQs into the database
●Data entry of over hundreds of documents (time sensitive)
Tekpro/USDOL-FLC H2B • Chicago, IL (equivalent = GS 12) 2/2020-4/2020
Case Processing Analyst -Recruitment Report Team Analyst (40 Hours Contract)
Salary: 57,200.00 USD
Strong verbal and written communication
Providing administrative work for acquisition programs and/or projects
Analyzing program requirements and solve problems
Develop organizational support and capabilities
Develop process and procedures as well as perform analysis of data
Coordinate budget preparation and develop plans for projects.
Work that involves analytical research and evaluation of diversified programs
Development, administration, and control of assigned projects
Ability to access, locate, basic design, and update information using personal computer technology.
Providing the full range of administrative laws, policies, directives, and precedents applicable to assigned administration and program management programs
Conduct studies to determine manning and skill levels required to accomplish the mission
Plan, organize and direct the functions and mentor, motivate, and apprise the staff
Analyze, plan, and adjust work operations of one or more organizational segments to meet administration and program management program requirements and objectives
Use budgetary methods, practices, procedures, regulations, policies, and processes.
Process inbound applications for the Chicago National Processing Center (CNPC) at the U.S. Department of Labor, Office of Foreign Labor Certification.
Change management expertise using statutory guidelines for Federal case parameters in the FLAG system
Alpha and Omega Inc. · Atlanta, GA (Consultant 40 hours) (=GS 12) 2/2007 – Present
Grants/Legal Contract Consultant/Project Manager, 2016 – 2020 (25 hours-Remote)
Salary: $13,000.00 USD Per Year
Key Highlights:
Frontline Fundraiser
Demonstrated technical writing expertise
Web development experience.
Responds to basic metric/KPI/cost questions and concerns from the business areas
Develops life cycle cost analyses projects to ensure compliance with program operations.
Project management assistant, contract management, invoice payments, project close out, work coordination
Support Sr. Project Managers in execution of projects, specifically, project set up, estimate requests, cashflow forecasting, contract management, invoice payment, work scheduling, material management, project closeout and document retention
Develop supplemental project materials to educate stakeholders on project mission statement and corresponding objectives/initiatives, ensuring level of detail presented is appropriate for specified audience.
Manage team data, metrics and analyze trends. Report to respective management, technology, and business stakeholders accordingly
Working knowledge of technology concepts including enterprise architecture, SDLC and Agile methodologies
Proficiency with Visio, MS Project
General computer literacy – web meetings, outlook, excel formulas, converting documents to PDF etc.
Plan course of projects, including milestones, required resources, cross-functional dependencies, and use of technology and tools. Ensure all components are documented in project plan in accordance with established project management methodologies
Coordinate activities between internal resources and third parties/vendors to successfully execute projects
Conducts project close out activity including, but not limited to, formal hand off to support personnel, providing user training, providing user documentation, user acceptance with written sign off by project sponsor, conducting lessons learned activities, which includes timeline, budget, and quality analysis
Digital Technologies Inc. Atlanta, GA (Temp 40 hours) 2/2016 – 8/2016
Legal Document Production Specialist
Salary: 41,600.00 USD Per Year
Key Highlights:
Produced hundreds of legal documents weekly (involved redlining, blacklining)
Managed, interpreted, and coordinated hundreds of legal document exchanges.
Evaluated 90% of incoming contracts, bargaining agreements using professional knowledge and skillset
Handled legal contracts for equipment and vendor services of national governments and Fortune 100 companies
Performed and oversaw document productions with metrics and cataloging
Honed employee understanding of document work to maximize work for six teammates.
Data analytics experience in marketing sector for high volume call center
ETA-DOL/TekPro LLC at USDOL· Atlanta & Chicago (40 hours) (equivalent = GS 11) 9/2009 – 9/2014
Assistant to the Director FMAS/ Help Desk Specialist /Case Assistant/ Data Entry
Salary: 47,000.00 USD Per Year
Key Highlights:
Processed inbound applications for Permanent Foreign Labor Certification at the U.S. Department of Labor, Office of Foreign Labor Certification. Analyzed and resolved data entry related issues with team leads and federal staff regarding Form 9089.
Reviewed applications for Foreign Labor Employment Certification Labor Conditional Application Program (H-1B, H-1B1, E-3) in accordance with applicable laws, regulations, standard operating procedures, and directives issued from the National Office of Foreign Labor Certification for the United States Department of Labor.
Served as Subject Matter Expert in analyzing and evaluating cases and the effectiveness of the LCA (H-1B, H-1B1, E-3) program.
Implemented and maintained program policies and procedures and maintain knowledge of changes in the program.
Subject Matter Expert for the re-engineering of the case management system.
Data entry team production specialist and trained new hires on policies and procedures of the Data Entry team.
Performed management of case files on site using a Microsoft Access database.
Prepared documents, correspondences, and generated reports using word processing software and web-based applications.
Worked with Case Management System (CMS) and assisted in the administration of the permanent foreign labor certification program in accordance with all policies, regulations, laws, requirements, rules, and procedures.
Maintained annual expense budgets utilizing proper accounting/budgeting controls
Applied knowledge of a range of immigrant and non-immigrant related laws, regulations, legal
decisions, principles, and methods applicable to the visa program gratia accurate and substantive recommendations for labor certification determination.
Escalated production issues via the Help Desk to Program teams in Atlanta and Chicago.
Created Work Instructions for new case management system.
Analytical skills, proficient in office applications, oracle experience
Databases including data collection, validation and normalization techniques in ERP related by global region
Loading FAQs into the database and making sure the database is working
Strong verbal and written communication
Vendor management experience
Experience with HR systems (PeopleSoft etc.)
Proficiency with Visio, MS Project
Experience with SQL server through Access use knowledge
Georgia State University ·Atlanta, GA (40 hours) 4/2004 – 4/2008
Business Manager 2/Budget Manager, 2004 – 2008
Salary: 50,000.00 USD Per Year
Key Highlights:
Single point of contact for daily operations of three departments
Web development experience
Engaged in multiple initiatives simultaneously to cope with demands of three departments
Researched best practices and benchmarks to innovate strategies and processes in Math and IT department
Working knowledge of technology concepts including enterprise architecture, SDLC and Agile methodologies
Overall responsibility for all aspects of the Leave Management team includes:
Maintain and develop staff through managing time and attendance, training and coaching individuals, and discipline
Managed team workload and conduct regular checks to ensure quality of service delivered in a timely manner.
Served as a point of contact for escalated issues
Coordinated team projects and drives for results through task delegation and follow up
Maintained annual expense budgets utilizing proper accounting/budgeting controls
As a member of the Service Center Management Team, interprets overall strategic vision and communicates overall message to team.
Analytical skills, proficient in office applications, oracle experience
Databases including data collection, validation and normalization techniques in ERP related by global region
Loading FAQs into the database and making sure the database is working
Preparing detailed calculations, statistical and narrative justification and other pertinent data and documents to support budget requests.
Making recommendations on obligations for salaries, travel, equipment, supplies etc.
Establishing and managing an organizational analysis program for administrative functions performed within a major agency component.
Conducting tactical and long-range planning, resource determination, scheduling, project evaluation and coordination of programs as it relates to organizational finance, acquisition, and logistics support.
EDUCATION
Bachelor of Arts, Williams College, Williamstown, MA
Masters (MPA and MBA), Keller Graduate School of Business, Chicago, IL