Ronald Bertrand

***** ******* *****, ******, ** *8759

281-***-**** • adk5m4@r.postjobfree.com

EMPLOYMENT

Johnson Controls Austin,Texas 1/2019-Present

Project Manager/ Lead Systems Specialists ll

• Acting as the primary on-site leader; up to 40 projects concurrently.

• Performing cost estimating, project scheduling and project management activities; maintain positive cash flow for contracts ranging in value from $50k to $1.7 million.

• Ensuring projects are properly executed, as budgeted, and billed in a timely manner within the scope of the contract. Managed the selection, ordering, and delivery schedule of materials to be procured for the projects assigned.

• Interface with customer throughout the project life cycle to gain feedback on customer satisfaction.

• Communicate project status to management, providing forecasts of revenue, costs, and gross margin for the Project execution.

• Actively pursue additional business through change orders; perform associated cost estimates, prepared proposals and negotiated final settlement price and customer acceptance.

• Negotiated, prepared and issued subcontracts; foster and maintain good working relationships with subcontractors.

• Coordinating customer-training requirements; provided proper documentation and manuals as needed Houston North A.C. Prairie View A&M University 1/2014-1/2019 BAS Controls Manager/ Lead BAS Tech / Energy management

• Supervised the installation and maintenance of building automation systems

• Provided cost estimates for failed equipment and new construction

• Trained personnel in the use of Johnson Controls systems.

• Worked in Johnson Controls Metasys, Bacnet and N2 environments

• Familiar with Bacnet integration across Multi Vendors

• Working Knowledge on AX/ADX install and upgrades

• Designed a system wide preventative maintenance program for the college Johnson Controls Houston, Texas 10/2008-12/2013

Mechanic Apprentice

• Coordinated with supervisor and other trades for the purpose of completing projects/work orders efficiently.

• Diagnosed problems and/or failures in heating/air conditioning/refrigeration systems for the purpose of identifying equipment systems repair and replacement needs.

• Installed heating/air conditioning/refrigeration equipment and systems (e.g. coils, pumps, controls, electric motors, etc.) for the purpose of providing comfort inside facilities.

• Maintained tools and/or equipment for the purpose of ensuring the availability of equipment in safe operating condition

• Operated computerized energy management systems for the purpose of setting time schedules, heating and cooling settings, pump operations, and troubleshooting system failures.

• Prepared written materials (e.g. filter inventory, work orders, bids, equipment inventory, etc.) for the purpose of documenting activities, providing written support and/or conveying information.

• Repaired various items, systems and/or components (e.g. coils, fans, air compressors, controls, pumps, boilers, etc.) for the purpose of ensuring that items are available and in safe working condition.

• Requested equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items.

• Responded to emergency situations for the purpose of resolving immediate safety concerns.

• Transported various items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at job site.

MacAmerica Houston, Texas 02/2007-09/2008

Apple IT Consultant

• Installations & Upgrades: To clients of all sizes, many clients were some of Houston’s biggest company’s

• Network and PC Integration: From wireless networking to firewall protection to working seamlessly in a Windows environment

• Hardware Repair: I am qualified to do desktop and portable repair under apple standards for repair

• Optimized MacOS X Setups: From rolling out a custom image to 4000 systems to creating a custom image for a small client

Apple Computer, Inc. Austin, Texas 08/2003–01/2007 Apple Product Specialist

• Troubleshoot computers over the phone, providing support as specified by support guidelines, bringing customer to full resolution.

• Provide customers with creative resolutions to complex customer satisfaction issues

• Maintain solid metrics in average handle time, after call work, and call duration.

• Sell support agreements and technical solutions to solve customer’s problems

• Performed hardware repairs and upgrades on desktops, laptops and servers.

• Provide customer assistance through the CRU (customer replacement unit) process.

• Assist Site Support Engineering by writing RTA's

• Take Supervisor Escalations from Frontline agents.

• Set up and troubleshoot Complex wired and all 802.x networks. TECHNICAL

Pipefitters local 211 training: General pipe, HVAC 1, Advanced HVAC, HVAC 3, Controls 1, Advanced Controls, Mechanical Lab, Start test and Balance Software: Microsoft Windows (98 - 2003 Server), Apple Mac OS (v6.0 - v10.4 Server. Microsoft and Apple remote desktop and administration utilities such as Terminal Services, PC Anywhere, Microsoft SMS, and VNC. Microsoft Office.

Hardware: IBM-compatible and Apple desktops, laptops, servers and peripherals including printers and scanners of all types.

CERTIFICATIONS

OSHA 10 3/12 EPA Certified 11/11

Apple Desktop Hardware 09/05 CompTIA A+ Blinn College 06/02 Apple Portable 09/05 Net+ Class Blinn College 06/02 Mac OSX 10.4 09/05 Johnson Controls FEC2.0 2/16

Johnson Controls Advanced PCT Programing 6/17 JCI Legacy to FX/PCT 8/18 Johnson Controls LSS boot camp 5/19

References and Certificates are available upon request.

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