Customer Service Driver
Resume:
Tyra Gay
USPS - City Carrier
League City, TX ***73
************@*****.***
To be a creative contributor to an effective business team with clear and important goals. I think outside the box to find creative solutions that improve performance. Through strong negotiation and listening skills, I serve my employers, employees and customers well. Also to gain knowledge and experience that will have an impact on future endeavors and career goals. Work Experience
Postal Carrier
USPS - Flint, MI
February 2015 to Present
Deliver packages and mail to businesses and people in towns, cities, and rural areas. Set up a route and deliver mail six days a week on route. Place packages and letters in mailbox and secure with mailbox flap. Secure many envelopes or parcels with a rubber band. Retrieve outgoing mail from boxes.
Operate approved vehicle to deliver mail or walk on foot. Assist people by lifting heavy packages and placing them at their door. Production Worker
General Motors - Flint, MI
March 2012 to April 2015
Assure that all products are built to the highest standard of quality.
• Work in a fast-paced, high volume output environment.
• Production goals to be met on a daily basis.
• Follow all company rules and policies.
• Must be mechanically inclined and good with hand tools.
• Follow production procedures as instructed.
• Operating the specified equipment.
• Train Workers, AR and Team Leader when needed.
• Rotate into different jobs and areas.
• Stand on feet for long periods of time.
• Ability to lift more than 35 pounds.
Armed Guard
Hi Tech Protection
April 2009 to March 2013
Michigan Concealed Pistol License.
• Supervised apartment complex.
• Uniformed and act to protect property by maintaining a high visibility presence to deter illegal and inappropriate actions.
• Observing (either directly, through patrols, or by watching alarm systems or video cameras) for signs of crime, fire or disorder.
• Taking action and reporting any incidents to their client and emergence services as appropriate.
• Protect property, assets, and people.
• Turn in written reports daily.
Dispatcher/Driver/Security/PBX Operator
Rescare
October 2009 to April 2012
Performed all administrative assistant duties.
• Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios or telephones.
• Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors using telephones or two-way radios.
• Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment.
• Prepare daily work and run schedules.
• Receive or prepare work orders.
• Oversee all communications within specifically assigned territories.
• Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules.
• Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.
• Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications.
• Advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards.
• Order supplies and equipment, and issue them to personnel.
• Protect property, assets, and people.
• Commercial Driver License
• Strong customer service skills, including communication skills.
• Ability to manage large groups of people with varying needs.
• Operate vehicle safely, especially in heavy traffic and bad weather. Bus Driver
Flint Schools District Transportation
September 2002 to October 2009
State and Federal Governments establish bus driver qualifications and standards
• Commercial Driver License
• Submit daily pre-trip inspection reports
• Strong customer service skills, including communication skills
• Ability to manage large groups of people with varying needs
• Maintain order on the bus and enforce school safety standards
• Operate vehicle safely, especially in heavy traffic and bad weather
• Read maps, and follow written and verbal geographic directions. 21st Century After School Director of Athletics
Center Academy - Flint, MI
September 2005 to February 2007
Working with teachers, students, and school principal to design an exciting and engaging schedule of programs for academic enrichment, remediation, and exploration that meets the needs of students and families and the goals of the grant.
• Planning and oversight of after school, school vacation, and summer programs for students in the grades K-8.
• Establish and maintain effective working relationships and collaborate with various groups and individuals.
• Daily oversight of programs and staff while programs are in operation.
• Tracking program participation levels, daily attendance and evaluation measures.
• Develop and maintain a schedule for project
• Conducting program evaluation and writing annual reports as required. Based learning, academic, recreational, career development, service learning and extra-curricular activities.
• Facilitate regular after school meetings and trainings with staff.
• Developing and implementing sustainability plan for the program and following through on efforts, grants, and activities to secure funding.
• Coach girls and boys basketball
• Mentor and tutor students
Enhanced Employment
Education
BS in Business Administration
Capella University - Houston, TX
March 2018 to October 2018
Accounting/Business Administration
Baker College - Flint, MI
January 2003 to April 2008
General Studies/Business Administration
Mott Community College - Flint, MI
September 1999 to April 2001
Diploma in Architectural Design
Flint Northwestern High School - Flint, MI
August 1995 to June 1999
Certifications and Licenses
Class B CDL
Driver's License
Additional Information
Business Skills
• Type 40+ WPM, word processing and data entry in any software program
• Familiarity with Internet, internet research
• Writing ability
• Customer Service & Relations
• Switch board operator
Software Applications
AutoCAD, PeachTree, MS Word, Excel, Access, File Management, Elect Spreadsheet
• Interpersonal Skills - Ability to put people at ease Self-Starter
• Management of Personnel Resources Learning Strategies
• Judgment and Decision Making Time Management
• Reading Comprehension High Integrity
• Dependable, Organized, Efficient Team Player
• Problem Solving Precision
• Hard Working Loyal
Contact this candidate