Davron Adams
** ********* ***** ******** ****** SE26 5BJ
**********@*******.**.**
PROFILE:
An experienced Receptionist, who has extensive experience working within public services. As a bright ambitious person, who enjoys working in a fast paced environment, highly motivating individual who can assist others while challenging and expanding knowledge and understanding of the task at hand. Seeking a position that will utilize existing skills and offer the chance for proficient training and progression. I am looking for a career which offers job security their fore I will commit I my time on improving the services offered.
KEY SKILLS:
Excellent Communication Skills
Outstanding Telephone Manner
Responsible And Transparent
Team Player
Organisational And Interpersonal Skills
Ability To Learn New skills
Recent Qualifications:
South Thames College Sept-Oct 2014
L1 Award IN Retail knowledge Certificate in Employment Skills
L2 Award Door Supervision
Age July-August 2013
FAA L2 Award in emergency first aid at work certificate
L1 Award in Knowledge in Dental Receptionist
Door supervisor SIA Badge: Expires 4-12-20
WORK HISTORY:
NHS South London and Maudsley- Receptionist/Administrator 4.5.18-onwards
Collecting dirty linen and storing them into a cupboard.
Emptying bins, and delivering patients medicines to doctors
Answering phone calls and responding to enquires, respond to emails from wards.
Maintain a key holder log of staff signing and contractors for access around the premises
Respond to fire alarms and evacuation process
Assisting with emergency services and answering enquires
Collecting post and sorting it out, to be collected from staff
Answering visitors enquires and keeping a log in the visitors sign book
Responding to enquires from wards for work to be carried out by contractors
Calling in-house contractors for work to be carried out
Arranging a pick up delivery for blood samples, collection to delivered to a hospital
EDF- Trainee Smart Meter Operative 3.10.17-30.11.17
Fitting Smart Meters
Explaining to customers about in home display and benefits of energy saving techniques
Making on my way call to customer to fit smart meter
Testing cut out in workshop, and putting up meters, single phase, multiphase, teleswitch, pre credit payment.
Cross polarity tests in workshop
Showing customers a video of how in home display works
Imperial War Museum- Security Officer 01.07.17- 09.29.17
Reporting theft to police and management
Key holding and creating access cards for staff and contractors
Checking all contractors’ and visitors identification and signed in the contractor book on arrival
Reporting theft to police and management and burning cctv footage
Detaining suspects of theft, till police arrive
Communicating with staff and managers of security areas that need to be tightening up
Filling out the Daily Occurrence Book
Filling out Incident Reports
Patrolling the building facility
Fire alarm test and evacuating all staff and customers to fire exit and meeting point
Cardinal Security- Loss Prevention Officer 3.10.16- 20.1.17
Searching Colleagues
Monitor CCTV
Checking Building facilities are safe and secure for customers and colleagues
Locking up the building when my shift is over
Checking variable items are tagged
Reporting theft to police and management
Key holding and creating access cards for staff and contractors
Checking all contractors’ and visitors identification and signed in the contractor book on arrival
Reporting theft to police and management and burning cctv footage
Detaining suspects of theft, till police arrive
Communicating with staff and managers of security areas that need to be tightening up
Filling out the Daily Occurrence Book
Filling out Incident Reports
Patrolling the building facility
Fire alarm test and evacuating all staff and customers to fire exit and meeting point
Axis Security 30.4.16-3.10.16
Searching Colleagues
Monitor CCTV
Checking Building facilities are safe and secure for customers and colleagues
Locking up the building when my shift is over
Checking variable items are tagged
Stopping criminals from stealing
Reporting theft to police and management
Detaining suspects of theft, till police arrive
Answering Queries from customers and collect delivery’s for the shop and customers orders
Reporting hazards and spillages to management
Communicating with staff and managers of security areas that need to be tightening up.
Checking all contractors’ and visitors identification and signed in the contractor book on arrival.
Filling out the Daily Occurrence Book
Filling out Incident Reports
Patrolling the building facility
Security Officer at Total Security 18.5.15-4.4.16
Searching Colleagues
Checking Building facilities are safe and secure for customers and colleagues
Locking up the building when my shift is over
Checking variable items are tagged
Stopping criminals from stealing
Reporting theft to police and management
Detaining suspects of theft, till police arrive
Answering Queries from customers and collect delivery’s for the shop and customers orders
Reporting hazards and spillages to management
Communicating with staff and managers of security areas that need to be tightening up.
Checking all contractors’ identification and signed in the contractor book on arrival.
Filling out the Daily Occurrence Book
Filling out Incident Reports
Patrolling the building facility
Door Supervisor at Blackshaw Security 30.4.15-18.6.15
Checking Building facilities are safe and secure for customers and colleagues
Reporting Incidents of crime to police and taken descriptions of what occurred
Search Customers
Assist managers to the office with the cash in for night taking of revenue
Confiscating drugs and weapons and reporting it to police
Unemployed Foresthill Job Centre 1.2.17- 30.06.17- 01.15.14-28.04.15
Distribution Assistant at Net a Porter 20.12.12-01.12.14
Collecting parcels
Checking customer’s details and the item to see if it’s ready to be shipped or collected by the courier
Placing labels on the packages where the product is going and the customers address
Clearing up any waste that was laying around
Achieving set targets from management and kpis
Sales Consultant at AC Generations 06.06.12.-12.12.12
Up selling to customers on behalf of the company
Advertising and demonstrating products to the customers, by providing key features and comparing rival products.
Giving good after sales service to this customer
Meeting sales targets that are required from management. of all the sales they make, this information is then forwarded to the head of the department
Receiving feedback from customers
Issuing the proper receipts to the customers that buys from me
Customer Service Assistant at Sainsbury’s 18.12.11-04.04.12
Serving customers with a positive attitude
Making sure that all products was replenish and moved forward
Making sure all products was stacked on shelves
Sorting out products to be taken to customers home
Technical Service Assistant at Hexagon Housing Association 01.01.10-12.12.11
Paying Invoices from tenants on outstanding bills
Responded to answer phone queries from tenants
Entering statistical data and producing on spreadsheets and pie charts
Typing Letters to customers updating them on work being carried out
Complete job orders promptly, to monitor performance ensuring we meet agreed targets and adhere to policy and provide information to the operations manager as required
Maintain appropriate records and files in respect of all duties performed
Administer the maintenance repairs database working collaboratively with association staff and external contractors as required.
Assisting the surveyor inspect voids & inspect tenants properties
Filing and retrieving information and documents
Sales Assistant/Cashier Clerk Bureau de exchange at Marks & Spencer 04.04.08-08.10.12
Buying and selling foreign currency and travellers checks
Making account of currencies spent, stock we had left and keeping a log of information
Answering phone calls and directing calls to the relevant department
Rotating stock and replenishment new stock if we was low
Placing products on the rack that was on the floor
Exchanging products from customers
Refunding customers for products purchased via store credit or money back
EDUCATION
Lewisham College
Lewisham Way
SE4 1UT
2004 -2007
Crossways Academy
Sprules Rd
Brockley
SE4 2NL
1999 - 2004
Crofton School
8 GCSE’s obtained
References are available on request