Sales Manager

Jennifer L. Howe

**** ******* ***, *** **, N. Chesterfield, VA 23234

720-***-**** (****************@**********.***)

Business Development Management

10+ Years Experience

Education:

Bachelor’s Degree, Marketing with Departmental Honors

Christopher Newport University, Newport News, VA, May 1990

Associate’s Degree, Word Processing

Associate’s Degree, Executive Secretarial Science

Thomas Nelson Community College, Hampton, VA, June 1986

Sales Management Competencies

Contact new and existing clients to demonstrate products/services, explain features, and solicit orders, based on a collaborative style and process of selling.

Answer client’s questions about products/services, pricing strategies, availability, product uses, and credit terms.

Estimate or quote prices, explain credit or contract terms, give warranty information, and explain delivery/timeframe.

Experience with various CRMs with my updates made daily.

Employment History:

Business Development Manager

04/2020 to present:

Peerless Restoration Services, Richmond, VA

Creatively develop relationships with insurance agents and insurance adjusters in Central Virginia, with the primary goal of receiving direct referrals for claims (due to fire/flood/mold/COVID 19/trauma loss).

Develop marketing collaterals with a focus on continued education to insurance industry associates, as well as to property management companies.

Follows up on jobs received through direct referrals and stays in constant communication to parlay total satisfaction to the referral source, as well as to the client.

Business Development Manager

12/2019 to 04/2020

ERS and ART Services, Richmond, VA

Performed sales calls on restoration services companies in Central and Western areas of Virginia.

Conducted “lunch and learns”, as well as breakfast presentations to restoration companies, and, to insurance adjusters.

Developed sales strategies and relationships with regional insurance personnel and independent insurance adjusters.

Regularly, attended industry related business associated monthly meetings.

VA Area Account Manager

05/2017-04/2019

Binswanger Glass, Richmond, VA to Nags Head, NC

Obtained sales, secured new business accounts, and serviced existing accounts. I called on hospitals, colleges, universities, commercial property management companies, focusing on developing relationships with Plant Engineers, Directors of Facilities, Facility Managers, etc. (Also conducted “lunch and learns”).

Solicited business by visiting clients and explained products and service benefits.

Developed a sales strategy, proposals, and forecasts. Conducted product presentations.

Negotiated sales contracts and oversaw new account servicing.

Territory Account Manager

05/2014-05/2017

Hunter Douglas/Levolor Blinds, Colonial Heights, VA

Performed sales calls, presentations, and product demonstrations

Assisted in establishing quotas, pricing, and forecasting.

Negotiated pricing, provided technical support on products and delivered “after sales” support.

Conducted “lunch and learns”, as well as breakfast presentations to Lowe’s and Home Depot stores throughout VA and NC.

Account Executive

09/2013 – 04/2014

The Kleane Kare Team, Richmond, VA

Qualified new and existing client relationships with an understanding of the industry to identify service needs.

Demonstrated value to clients and identified opportunities to expand support.

Presented quotations, proposals, reports, correspondence, and product/industry presentations.

Sales Executive

09/2012-09/2013

Home Instead Senior Care, Virginia Beach, VA

Identified prospective clients through cold and warm calling, networking, and retention calls.

Developed a customized strategy for selling services to each individual client.

Delivered effective sales proposals and negotiated sales contracts including pricing, terms, etc.

Area Sales Manager

05/2006-05/2012

Safelight/Elite Auto Glass, Las Vegas, NV

Qualified new client relationships while maintaining existing relationships and to identify further needs and to expand sales.

Negotiated pricing, provided technical support on products and delivered “after sales” support.

Creatively conducted sales promotions for my book of accounts.

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