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Customer Service Insurance

Chicago, IL
March 24, 2021

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Donna Richter **** W Lawrence Avenue

Chicago, IL, 60630

M: 847-***-**** Professional Summary:

Capable payroll specialist and comptroller. Goal oriented and results driven team leader with a wide set of skills and accomplishments to complex problems. Skills:

- Bank Reconciliation - Supervising

- Accounts Payable - PCI Compliance for Credit Card Processing

- Accounts Receivable - Tax Levy and Garnishments Payments

- Payroll for 145 employees - Biweekly Payroll. - Sales and Use Tax Filing on

- 401k Weekly Contribution to Principle - Maintain Vendor Certificate of Liability Insurance

- Erisa Management - Managing Pricing Zones for strategic pricing

- Health & Dental Insurance Processing - PACA License.

- Risk Management for OSHA - US DOL Establishment Data Reporting.

- Unclaimed Property Filing - Blackhawk Fiduciary

- SSA Electronic Wage Reporting - 401k Fiduciary Yearly 5500 reporting to DOL.

- Customer Service - Trustwave

Work History:

Comptroller, Grand Food Center Winnetka

• Complete Payroll for 150 employees on weekly and biweekly basis

• Maintain benefits for all employees

• Manage all loans and accounts payable and receivable

• Directly supervised 5 employees

• Conduct employee interviews, background checks, and orientation

• Pricing Management

• Maintain vendor records and certification of insurance for each vendor

• Audited for Workmen’s Compensation with Payroll Records

• Traveled to Development Seminars across United States

• Handled Employment Disputes

• Bank Reconciliation

• Customer Service

September 11,

2000 – Current

Director of Scanning Coordinators, Butera Finer Foods, Inc.

• Set up stores newly acquired by the company for Scanning and Scale setup before Grand Opening.

• Traveled to all 15 stores to work Scanning Coordinator on pricing and percentage on products.



Implemented and Managed Online Shopping

• Managed the creation of Online Shopping Feature on Website

• Added PCI Compliance for credit card processing


Donna Richter 5617 W Lawrence Avenue

Chicago, IL, 60630

M: 847-***-****

• With grocer key forwards

• After Shopping feature was implemented, also managed issues with feature as they arose.

PPP Loan

• Served as primary liaison between Grand Food Center, Northshore Community Bank and Federal Government to apply for PP Loan.


Implemented BR Data into Online Shopping

• Transferred from Eplum software to BR Data to allow seamless online hopping

• Upgraded online shopping feature on website so that orders could be placed for weighable products

• Upgraded scale system


Managed Development of Cellphone Application

• Served as primary liaison between Grand Food Center and Cell Phone Application Development Company

• Coordinated with Company on daily basis to implement app as quickly as possible

• Worked with advertisers

• After app was successfully implemented, proceeded to correct any problems that came up.



Triton College Associate of Science AS Accounting 1986-1989 Certifications:

Notary Public 2018

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