TEAM LEADER
Resume:
CURRICULUM VITAE
IRAM SHAIKH
P.O. Box: ****
Dubai, U.A.E
Contact # 056-*******
E-Mail: *************@*****.***
CAREER OVERVIEW
A sales management professional with Twelve years' experience in the
Sales industry, I have worked as Team Leader, Trainer and
Promoter/sales Representative of products. I have a proven track
Record of developing new business and motivating a team to
Consistently exceed targets. I've completed Bachelors of Business
Communication in Business Administration and now seeking a new
Professional challenge.
CAREER HISTORY
ABU DHABI COMMERCIAL BANK
Duration : APRIL 2015 – TILL DATE
NATURE OF JOB
Working as a TEAM LEADER for Multi products.
Handling, managing and supporting a team, routing them to
their appropriate goals and targets.
Managed a high-volume workload within a deadline-driven
environment and consistently met performance benchmarks.
To proactively generate, profile qualify new business sales
opportunities predominantly through telemarketing & cold calling.
Profile each and every customer met to understands their needs & be imaginative and creative in the delivery of customer service.
To provide customers a financial service this exceeds the customer’s expectation by delivering an unbiased and timely and problem free service.
Identify new markets & tap profitable business opportunities for business development.
Listing companies in order to get business from the company & to provide services to them.
Map & analyse business potential, identify new products & products lines.
Cross selling of banking products to new & existing customers.
Ensure territorial growth/development for increasing sales volumes.
SME PROFESSIONAL (CRM Software Company)
Duration : OCT 2014 – FEB 2015
NATURE OF JOB
Worked as a BUSINESS DEVELOPMENT MANAGER for SME Professional
Software Company.
Introduce and promote SME Professional, CRM software in UAE.
Prospect potential customers.
Identify needs and challenges.
Present our software solutions and discuss how it streamlines businesses.
Answer queries and objections. Liaise with tech team if necessary.
Comprehensively train new customers about features and functionalities of our product.
Follow up with clients to offer any further assistance required.
Work with marketing team to devise and review strategies to spread the word regarding our solutions, offers and updates.
LENOVO GULF – INNOVATIONS AGENCY (LAPTOPS AND TABLETS)
Duration : MAY 2013 – SEP 2013
Nature of Job
Worked as a RETAIL SALES EXECUTIVES for LENOVO laptops and
tablets products.
Effective working alone or as a co–operative team member.
Giving proper information and benefits about our product in
their buying requirements.
Converting customers to our brand, up selling and cross
selling.
Highly motivated to achieve and exceed targets, which boosts
my morale.
I Believe I Have Good Leadership Skills and Human Relation Skills.
Flexible, amicable and possess high energy levels, effective in motivating clients.
SAMSUNG GULF - INNOVATIONS AGENCY (MOBILES)
Duration : AUG 2011 – APRIL 2013
Nature of Job
Working as a RETAIL SALES PROMOTER for SAMSUNG mobiles.
Upgrading knowledge of customers in their buying activity by
providing proper product information according to their
requirement.
Converting customers to our brand, up selling and cross
selling.
Helped company attain the highest customer service ratings in all categories including communication skills, listening skills, problem resolution and politeness.
Managed a high-volume workload within a deadline-driven environment and consistently met performance benchmarks in all areas
Customer-focused with capacity to foster positive rapport effectively meeting customer requirements and providing exceptional service.
RELIANCE COMMUNICATION
Duration : JAN 2010 – JUNE 2011.
Nature of Job
Worked as a TEAM LEADER for sales in an outbound process.
Became the lead “go-to” person for particularly challenging calls as one of the company’s primary trainers of new and established employees.
Strong ability to produce results within a team environment or independently, utilizing a "take charge" attitude, self-motivation, and
commitment.
Established track record of significant revenue growth and new business acquisitions; able to generate and maintain profitable business relationships.
Analytical and organized with excellent trouble-shooting abilities; capacity to
view the "whole picture" utilizing strategic planning and project management skills.
VTELNET Solutions Pvt Ltd Company.
Duration : July 2007 – August 2009
Nature of Job
Worked as TEAM LEADER for multi products (up selling/cross selling).
Handling Inbound and Outbound calls (routing them to their appropriate destination).
Handling customer’s queries and problems.
Demonstrated competencies in successful operations administration including quality control budge forecasting and workflow management.
EDUCATIONAL QUALIFICATIONS
S.S.C certificate from ADARSH OPEN SCHOOL PUNE, N.I.O.S BOARD.
H.S.C certificate from ABEDA INAMDAR COLLEGE arts, science & commerce from commerce stream.
F.Y.B.COM certificate from POONA COLLEGE arts, science & commerce from commerce stream.
S.Y.B.COM certificate from POONA COLLEGE arts, science & commerce from commerce stream.
T.Y.B.COM certificate from POONA COLLEGE arts, science & commerce from commerce stream.
Bachelors of Business Communication in Business Administration
QUALIFICATION HIGHLIGHTS
Computerized Accounting & Office Automation from Maharashtra state of vocational examinations, Mumbai. (71% A grade)
Fundamental, Ms-Office, Internet from Taramai Tambe Trust. (78% A+ grade)
PERSONAL PROFILE
Date of Birth : 1st August 1990
Nationality : Indian
Marital Status : Single
Co-Curricular Activities : Reading, Learning and Traveling.
Languages known : English, Urdu, Hindi & Marathi.
Visa Status : Residents Visa
IRAM SHAIKH
Key Competencies
Customer Acquisition
Referral/Repeat Business Generation
PowerPoint Presentations
Public Speaking
Complaint Handling
Consultative Sales
Sales Reports & Correspondence
Inventory Management
POS Systems
Contact this candidate