CURRICULUM VITAE

IRAM SHAIKH

P.O. Box: ****

Dubai, U.A.E

Contact # 056-*******

E-Mail: adk5i1@r.postjobfree.com

CAREER OVERVIEW

A sales management professional with Twelve years' experience in the

Sales industry, I have worked as Team Leader, Trainer and

Promoter/sales Representative of products. I have a proven track

Record of developing new business and motivating a team to

Consistently exceed targets. I've completed Bachelors of Business

Communication in Business Administration and now seeking a new

Professional challenge.

CAREER HISTORY

ABU DHABI COMMERCIAL BANK

Duration : APRIL 2015 – TILL DATE

NATURE OF JOB

Working as a TEAM LEADER for Multi products.

Handling, managing and supporting a team, routing them to

their appropriate goals and targets.

Managed a high-volume workload within a deadline-driven

environment and consistently met performance benchmarks.

To proactively generate, profile qualify new business sales

opportunities predominantly through telemarketing & cold calling.

Profile each and every customer met to understands their needs & be imaginative and creative in the delivery of customer service.

To provide customers a financial service this exceeds the customer’s expectation by delivering an unbiased and timely and problem free service.

Identify new markets & tap profitable business opportunities for business development.

Listing companies in order to get business from the company & to provide services to them.

Map & analyse business potential, identify new products & products lines.

Cross selling of banking products to new & existing customers.

Ensure territorial growth/development for increasing sales volumes.

SME PROFESSIONAL (CRM Software Company)

Duration : OCT 2014 – FEB 2015

NATURE OF JOB

Worked as a BUSINESS DEVELOPMENT MANAGER for SME Professional

Software Company.

Introduce and promote SME Professional, CRM software in UAE.

Prospect potential customers.

Identify needs and challenges.

Present our software solutions and discuss how it streamlines businesses.

Answer queries and objections. Liaise with tech team if necessary.

Comprehensively train new customers about features and functionalities of our product.

Follow up with clients to offer any further assistance required.

Work with marketing team to devise and review strategies to spread the word regarding our solutions, offers and updates.

LENOVO GULF – INNOVATIONS AGENCY (LAPTOPS AND TABLETS)

Duration : MAY 2013 – SEP 2013

Nature of Job

Worked as a RETAIL SALES EXECUTIVES for LENOVO laptops and

tablets products.

Effective working alone or as a co–operative team member.

Giving proper information and benefits about our product in

their buying requirements.

Converting customers to our brand, up selling and cross

selling.

Highly motivated to achieve and exceed targets, which boosts

my morale.

I Believe I Have Good Leadership Skills and Human Relation Skills.

Flexible, amicable and possess high energy levels, effective in motivating clients.

SAMSUNG GULF - INNOVATIONS AGENCY (MOBILES)

Duration : AUG 2011 – APRIL 2013

Nature of Job

Working as a RETAIL SALES PROMOTER for SAMSUNG mobiles.

Upgrading knowledge of customers in their buying activity by

providing proper product information according to their

requirement.

Converting customers to our brand, up selling and cross

selling.

Helped company attain the highest customer service ratings in all categories including communication skills, listening skills, problem resolution and politeness.

Managed a high-volume workload within a deadline-driven environment and consistently met performance benchmarks in all areas

Customer-focused with capacity to foster positive rapport effectively meeting customer requirements and providing exceptional service.

RELIANCE COMMUNICATION

Duration : JAN 2010 – JUNE 2011.

Nature of Job

Worked as a TEAM LEADER for sales in an outbound process.

Became the lead “go-to” person for particularly challenging calls as one of the company’s primary trainers of new and established employees.

Strong ability to produce results within a team environment or independently, utilizing a "take charge" attitude, self-motivation, and

commitment.

Established track record of significant revenue growth and new business acquisitions; able to generate and maintain profitable business relationships.

Analytical and organized with excellent trouble-shooting abilities; capacity to

view the "whole picture" utilizing strategic planning and project management skills.

VTELNET Solutions Pvt Ltd Company.

Duration : July 2007 – August 2009

Nature of Job

Worked as TEAM LEADER for multi products (up selling/cross selling).

Handling Inbound and Outbound calls (routing them to their appropriate destination).

Handling customer’s queries and problems.

Demonstrated competencies in successful operations administration including quality control budge forecasting and workflow management.

EDUCATIONAL QUALIFICATIONS

S.S.C certificate from ADARSH OPEN SCHOOL PUNE, N.I.O.S BOARD.

H.S.C certificate from ABEDA INAMDAR COLLEGE arts, science & commerce from commerce stream.

F.Y.B.COM certificate from POONA COLLEGE arts, science & commerce from commerce stream.

S.Y.B.COM certificate from POONA COLLEGE arts, science & commerce from commerce stream.

T.Y.B.COM certificate from POONA COLLEGE arts, science & commerce from commerce stream.

Bachelors of Business Communication in Business Administration

QUALIFICATION HIGHLIGHTS

Computerized Accounting & Office Automation from Maharashtra state of vocational examinations, Mumbai. (71% A grade)

Fundamental, Ms-Office, Internet from Taramai Tambe Trust. (78% A+ grade)

PERSONAL PROFILE

Date of Birth : 1st August 1990

Nationality : Indian

Marital Status : Single

Co-Curricular Activities : Reading, Learning and Traveling.

Languages known : English, Urdu, Hindi & Marathi.

Visa Status : Residents Visa

IRAM SHAIKH

Key Competencies

Customer Acquisition

Referral/Repeat Business Generation

PowerPoint Presentations

Public Speaking

Complaint Handling

Consultative Sales

Sales Reports & Correspondence

Inventory Management

POS Systems

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