Social Media Customer Service

CAREER OBJECTIVE

I want to acquire professional knowledge and learn how to exercise my skills as a young ambitious man. I want to learn how to work with people and in a professional place by applying all my communication skills and eventually learn leadership skills as I want to grow in the work industry.

PERSONAL OBJECTIVE

Fast learner, can work under pressure and for longer hours, focused, can accommodate different behaviours at a work place. I thrive to learn more about myself and others at the professional level.

PERSONAL MISSION STATEMENT

I treat others with respect; I follow the Golden Rule. I am tolerant of differences and I use good manners and refrain from bad language. I show consideration for the feelings of others. I will not threaten, hit or hurt anyone; I deal peacefully with my anger, insults and disagreements.

PERSONAL DETAILS

Name: Yolisa

Last Name: Mbuqe

Gender: Male

Identity number: 960**********

Cell number: 073*******/071*******

Email address: **********@*****.***

Physical address: 44 St Peters, Southern wood, East London

Marital status: single

EDUCATION

Last school attended: Zibokwana senior secondary school

Highest grade passed: Grade 12

JOB EXPERIENCE

I was working at IEC as a voters roll officer and also assisted in the Deputy Presiding Officer’s duties, I have been working under that high level of pressure for long hours and trust me it was so exciting & challenging and I did a very good job.

CORE SKILLS

Customer service

Complaint handling

Fluent in English & Isixhosa

Sharing ideas and

Creative thinking

COMPUTER SKILLS

Email, Social media and Blogging. Graphic design and processing and excel.

PERSONALITY ATTRIBUTES

Friendly and bubbly

Critical thinker

Reliable

Trust worthy

Pro-active

REFFERENCES

1.

Name: Aphelele Ludlolo

Job title: Technician

Company: Eskom (East London)

Tel. number: (043-***-****

Cell number: 060*******

2.

Name: Athi Ludlolo

Job Title: Attorney

Tel. number: (043-***-****

Cell Number: 073*******

3.

Name: Mrs Yami

Job Title: Teacher (Lujiza Primary School, East London)

Cell Number: 073-***-****

Contact this candidate