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Manager Executive

Location:
Al Ain, Abu Dhabi, United Arab Emirates
Posted:
March 24, 2021

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Resume:

Skype ID: artidxb

+971-*********

adk4zm@r.postjobfree.com

RITA POKHAREL

HOUSEKEEPING OPERATIONS

More than ten years progressively responsible experience in housekeeping operations

Demonstrated strong leadership, chiefly including skills in delegation, motivation, and teambuilding

Excellent in financial acuity, resource management, and communication

Proficiency in, Fidelio, Opera, MFC, EAM, Microsoft Office, and other internet programs

PROFESSIONAL EXPERIENCE

Fujairah Rotana Resort & Spa

Position: Executive Housekeeper

Involvement: (Room and outlet renovation) December 2019 till date

Closed 250rooms and outlet phase by phase and reopen after renovation. Worked closely with project team in order to complete snags timely manager. Implemented Rotana Safe Space Program (hygiene and prevention of COVID 19) successfully.

THE RETREAT PALM DUBAI MGALLERY BY SOFITEL (ACCOR)

Position: Executive Housekeeper

Involvement: (Pre-opening Team)March 2017 – Aug 2019

Direct the activities of subordinates involved in managing Housekeeping, Laundry, Flower shop and Mini bar operations of 255 keys. Reporting to the General Manager.

VIDA AND MAZIL HOTELS (EMAAR HOSPITALITY)

Position: Cluster Executive Housekeeper

Involvement: December 2013 – Jun 2016

Responsibility of budgeting, forecasting, and financial planning of the department and maintaining high standards of cleanliness of hotels

Achieved highest score in guest satisfaction in terms of cleanliness.

AL MANZIL AND QAMARDEEN HOTELS (SOUTHTERNSUN)

Position: Complex Assistant Executive Housekeeper

Involvement: July 2012 – November 2013

Oversee and direct day-to-day operation of Housekeeping Department

Assist in planning of the department to Complex Executive Housekeeper

QAMARDEEN HOTEL(SOUTHERNSUN )

Qamardeen Hotel (Pre-Opening Team ), October 2006 – March 2010

HOUSEKEEPING COORDINATOR

Oversight on and timely completion of monthly stock out and OE and linen inventory

Log Lost & Found items daily and ensure adherence to the Lost & Found Procedure

Timely submission of month end reports to finance

HABTOOR GRAND RESORT & SPA

Pre-Opening team (450 rooms with 14 F&B Outlets), February 2005 – June 2006

Housekeeping Supervisor

Assists Housekeeping Manager in planning, organizing

Assign daily allocation for staff and releasing VIPs rooms on time

Responsible for training and development of housekeeping attendants

MEDINAT JUMEIRAH RESORT (JUMEIRAH INTERNATION)

Positions: Pre-Opening Team & Guest Service Executive (Order-Taker)

Involvement: May 2004 – January 2005

Responsible for maintaining records related to day to day operations of

Coordinate with engineering department for room maintenance issues

Burj Al Arab (Jumeirah internation)

Position: Room & Public Area Attendant

Involvement: June 2001 – April 2004

EDUCATION

Bachelor’s Arts (B.A.) in Economics & Literature from Tribhuwan University in Kathmandu, Nepal

Intermediate Level Examination in Economics & Culture from Padmakanya College in Kathmandu, Nepal

TRAINING

Hotel Software Training in Fidelio, Micros, Opera, EAM & FMC

Complain handling

First Aid Training

Fire Marshal Training

Behavior Base Interviewing

Introduction to the Seven Habits of Highly Effective People

Chemical training by Diversey Leaver, Ecolab, and Arpal

ACHIEVEMNTS

Grooming of the Month at Burj Al Arab.

Employee of the Month at Qamardeen Hotel

Leader of the Quarter at Vida and Manzil Hotels

Successful closing of Qamardeen Hotel and refurbished /rebranded as Vida

Successful closing of Al Manzil hotel and refurbished /rebranded as Manzil

.

Date of Birth: 04 – 10 - 1972 Nationality: Nepali



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