Manager Executive
Resume:
Skype ID: artidxb
****.********@*****.***
RITA POKHAREL
HOUSEKEEPING OPERATIONS
More than ten years progressively responsible experience in housekeeping operations
Demonstrated strong leadership, chiefly including skills in delegation, motivation, and teambuilding
Excellent in financial acuity, resource management, and communication
Proficiency in, Fidelio, Opera, MFC, EAM, Microsoft Office, and other internet programs
PROFESSIONAL EXPERIENCE
Fujairah Rotana Resort & Spa
Position: Executive Housekeeper
Involvement: (Room and outlet renovation) December 2019 till date
Closed 250rooms and outlet phase by phase and reopen after renovation. Worked closely with project team in order to complete snags timely manager. Implemented Rotana Safe Space Program (hygiene and prevention of COVID 19) successfully.
THE RETREAT PALM DUBAI MGALLERY BY SOFITEL (ACCOR)
Position: Executive Housekeeper
Involvement: (Pre-opening Team)March 2017 – Aug 2019
Direct the activities of subordinates involved in managing Housekeeping, Laundry, Flower shop and Mini bar operations of 255 keys. Reporting to the General Manager.
VIDA AND MAZIL HOTELS (EMAAR HOSPITALITY)
Position: Cluster Executive Housekeeper
Involvement: December 2013 – Jun 2016
Responsibility of budgeting, forecasting, and financial planning of the department and maintaining high standards of cleanliness of hotels
Achieved highest score in guest satisfaction in terms of cleanliness.
AL MANZIL AND QAMARDEEN HOTELS (SOUTHTERNSUN)
Position: Complex Assistant Executive Housekeeper
Involvement: July 2012 – November 2013
Oversee and direct day-to-day operation of Housekeeping Department
Assist in planning of the department to Complex Executive Housekeeper
QAMARDEEN HOTEL(SOUTHERNSUN )
Qamardeen Hotel (Pre-Opening Team ), October 2006 – March 2010
HOUSEKEEPING COORDINATOR
Oversight on and timely completion of monthly stock out and OE and linen inventory
Log Lost & Found items daily and ensure adherence to the Lost & Found Procedure
Timely submission of month end reports to finance
HABTOOR GRAND RESORT & SPA
Pre-Opening team (450 rooms with 14 F&B Outlets), February 2005 – June 2006
Housekeeping Supervisor
Assists Housekeeping Manager in planning, organizing
Assign daily allocation for staff and releasing VIPs rooms on time
Responsible for training and development of housekeeping attendants
MEDINAT JUMEIRAH RESORT (JUMEIRAH INTERNATION)
Positions: Pre-Opening Team & Guest Service Executive (Order-Taker)
Involvement: May 2004 – January 2005
Responsible for maintaining records related to day to day operations of
Coordinate with engineering department for room maintenance issues
Burj Al Arab (Jumeirah internation)
Position: Room & Public Area Attendant
Involvement: June 2001 – April 2004
EDUCATION
Bachelor’s Arts (B.A.) in Economics & Literature from Tribhuwan University in Kathmandu, Nepal
Intermediate Level Examination in Economics & Culture from Padmakanya College in Kathmandu, Nepal
TRAINING
Hotel Software Training in Fidelio, Micros, Opera, EAM & FMC
Complain handling
First Aid Training
Fire Marshal Training
Behavior Base Interviewing
Introduction to the Seven Habits of Highly Effective People
Chemical training by Diversey Leaver, Ecolab, and Arpal
ACHIEVEMNTS
Grooming of the Month at Burj Al Arab.
Employee of the Month at Qamardeen Hotel
Leader of the Quarter at Vida and Manzil Hotels
Successful closing of Qamardeen Hotel and refurbished /rebranded as Vida
Successful closing of Al Manzil hotel and refurbished /rebranded as Manzil
.
Date of Birth: 04 – 10 - 1972 Nationality: Nepali
Contact this candidate