Medical Billing Customer Service
Resume:
Crystal Votor
*******@*****.***
Skills
Self-motivated, conscientious and dedicated with strong work ethics, dependable and reliable
Quick learner and adhere to company policies and procedures. Knowledge of organizing and prioritizing assignments to meet deadlines. Good interpersonal skills, and team player. Knowledge of insurance verifications, medical terminology, and HIPAA trained.
Experience
NICKI’S BOUTIQUE, New York, NY February 2018 -March 2020
Maintenance
Sweep and mop floors; Disinfect all workstations; Sanitize coffee pot handles and doorknobs
Restock all materials
WHOLE FOODS, NEW YORK, NY May 2017-January 2018
Cashier
Ringing up customers using credit, debit or cash
Assisted customers with cart service/loading bags Placed carts and baskets into appropriate areas
Reported difficult situations to my managers; Cleaned and stocked shelves when help is needed
Provided directions and helping customers on the shopping floor
DCAS, New York, NY December 2015-February 2017
MAINTENANCE
Maintained sanitary environment
Vacuumed offices and common areas; Emptied trash and placing in appropriate bins for garbage pickup
Placed precautionary signs when cleaning; Reported damages around the building to my supervisor
NYC DEPT OF PARKS AND RECREATION, New York, NY September 2013-October 2015
SEASONAL MAINTENANCE
Power washed and painted pools and other park properties
Waxed, buffed, and stripped floors; cleaned park grounds; Removed graffiti on park property
Provided excellent customer service to park patrons; maintained parks, playgrounds, and surrounding area ensuring the beautification of all locations
Set up and break down small- and large-scale events; Utilized weed whackers, leaf blowers and lawnmowers to maintain park greenery and clear walkways
Check playground equipment for damage; report needed repairs to supervisors; Conducted interior and exterior rounds flagging hazardous material documenting incidents as required
Education
State University of NY-Brooklyn Educational Opportunity Center,
Medical Billing & Electronic Health Records, CBCS 2/2021
York College, 2013
NEW YORK STATE EDUCATION DEPARTMENT Queens NY
NYS Security License
NYS DIVISION OF LICENSING SERVICES SECURITY LICENSE
March 2019-March 2021
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