Customer Service Manager

JYOTI DHYANI

N-*** Sector-** Noida U.P. ******

Mob: 817-***-****

*-****-*****.********@*****.***

OBJECTIVE

I want to enhance my skills and abilities by striving towards excellence. I intend to build my career by working closely with people and becoming a team player through challenging conditions.

WORK EXPERIENCE

Worked as Senior Executive with I-Energizer (Airtel Homes), since Oct 2020 through Feb 2020

Worked as Asst. Manager with Crossover Tourism LLC, since Apr 2019 through March 2020

Worked as Sr. Consultant with Dnata International Pvt Ltd, since Oct 2015 through Oct 2017.

Worked as Sr. Consultant with I-Energizer (TUI India), since Jan 2014 through Oct 2015.

Worked as Sr. Consultant with I-Energizer (Yatra.com), since Dec, 2012 through April 2013.

Worked as Customer Service Consultant with HCL-Infosystems Ltd, since Feb 2010 through Dec 2012.

Worked as Customer Service Associate with Omnia BPO Services, since December 2007 through Feb,2009.

Worked as Customer Service Officer with Mphasis, since April 2007 through December 2007.

Worked as Telesales consultant with Universal Call Center Service, since Oct,2006 through April 2007.

EDUCATIONAL QUALIFICATION

Passed graduation in Commerce stream from Delhi University in 2010.

Passed 12TH from CBSE Board in commerce stream in 2005

Passed 10TH from CBSE Board in 2003

KEY STRENGHTS

Can work effectively in team, as well as individually.

Highly adapted to learn new views/ideas/technologies.

PERSONAL DETAILS

Father’s Name : Late Mr. S.R Dhyani

Mother’s Name : Mrs. Sushma Dhyani

Husband’s Name : Mr. Nishant Kumar

Nationality : Indian

Date of birth : 26th July 1987

Marital status : Married

Gender : Female

Languages known : Hindi, English and Garhwali.

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