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Bsuiness Systems Analyst

Location:
Scappoose, OR
Posted:
March 24, 2021

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Resume:

STEPHEN M CAHILL

adk4vy@r.postjobfree.com 415-***-**** Portland, OR linkedin.com/stephenmcahill SR. BUSINESS SYSTEMS ANALYST

Leading high-tech product strategy, stakeholder participation and product communication through agile collaboration. BA -Economics MBA -Sustainable Business CSPO -Certified Scrum Product Owner Business Analyst and collaborative leader with strategic business thinking and technical strengths backed by success improving project management and innovation at Nike, in a full-service digital agency and improving technology implementation in an innovation-centric hybrid MBA program. Strong in both client and developer facing roles, with distinctive strengths taking high-level business requirements for complex features from product stakeholders, creating functional design, broken down into use cases, roadmaps and user stories. Background as IT manager and Entrepreneur.

Partnered with executive leadership team to envision digital transformation, build-out product strategy and roadmap, and steer go-to-market efforts for improved engineering support and user experience.

Brings blended technical and business strengths to apply software solutions to project management and supply chain functionality, demonstrates comfort conversing with technologists, analysts, and business partners at all levels.

Turns challenges into opportunities, discovering new and creative pathways to success, distilling complexity into essential and actionable components—astutely balancing user value and business profitability. CORE COMPETENCIES INCLUDE:

Agile Mindset • Client & Stakeholder Engagement • User Education • Managing Complexity • Working With Ambiguity • Project Management • Product Strategy • Business Case • Use Case • Continuous Improvement • Self Direction • PROFESSIONAL EXPERIENCE

FREELANCE WEB DEVELOPER: Working with 8 clients ranging from consulting to job skills matching to real estate and e- commerce, a full suite of web services from technical to visual design (UI & UX) content ideation and refinement. Clients include both B2B, B2C, services include SEO, Analytics Analysis, Digital Ads and Email Marketing. (5/20 – present) NIKE, INC. Beaverton, OR $34.8bn brand and the world's largest athletic apparel maker. SR. BUSINESS SYSTEMS ANALYST & CONTRACTOR December 2019 – May 2020 Participated in the Agile Delivery Teams complete redesign of the Operational flow of Innovation in Apparel at Nike. Mapped and Redesigned the PM Platform to conform to this New Roadmap, executed its continuous refinement and development —executing on this vision using timely delivery to targets within the Agile Scrum framework. Achieved through program increment planning sessions with the senior technology executives, project managers, individual innovators and designers further refinement of the business vision, its implementation and execution. Engaged with all stakeholders to create best-in-class solutions, working in a highly ambiguous, continuously evolving and self- directed environment.

Rapidly became the SME on Airtable PM platform, refining a complex project management flow for Apparel Innovation. Educated users, troubleshooted individual use cases and designed reporting to meet executive needs.

Created a robust new level of agility for the business by mapping the entire redesign of apparel innovation to the Airtable platform—engaging with Director of Innovation, full suite of project managers, materials experts, and individual innovators to design and build custom-made systems and workflows from conception to delivery.

Facilitated the radical redesign and redeployment of the project management pipeline. Headed an in-depth analysis of technical business systems to unearth key insights to inform and execute the redesign.

Brought technical capability coupled with high touch people skills to engage with business partners, engineers and end users to refine and specify system requirements. This brought clarity to business processes and systems steps to necessary and appropriately deliver functionality, while creating and documenting test scenarios.

(CONTINUED ON PG. 2)

STEPHEN CAHILL MBA, CSPO 415-***-**** Page 2

ROYLE MEDIA Portland, OR Digital agency specializing in web development and digital media marketing. Product Owner 2017 – 2019

Accomplished Web Developer and Product Owner managed a 45+ client portfolio, steered innovation and end-to-end launch of products in a fast-paced Agile environment, driving project management, developed timelines and KPI’s. Developed, owned, and executed product plans, translated project features into well-defined product requirements. Continuously reviewed business needs, refined priorities, outlined milestones and deliverables, and identified opportunities and risks created detailed documentation. Prioritized the sprint backlog, balancing requirements of stakeholders. Led product functional design process based on intimate knowledge of users and technology. Conducted QA/UAT testing, launch planning, and user education training. Worked with cross-functional teams in multiple time zones and a variety stakeholders—including analytics, design/UX, engineering, and user enablement.

Turned around a struggling suite of ~30 web clients by restructuring, (reducing low performers), redesigning systems and process flows, and building up to 45+ clients—producing significantly more revenue while reducing requirements of time and energy by creating sustainable and efficient workflows.

Partnered seamlessly with stakeholders and clients across organizations to inform the product vision, strategy, features, and prioritization—turning data insights into products with actionable outcomes that led to ultimate customer success.

Credited with increasing client revenues, new client referrals, and team satisfaction with systems flow redesign— improving efficiencies and achieving new heights in client engagement standards. EARLIER EXPERIENCE

SMUGGLE Portland, OR

Co-founder 2014 – 2016

Created and launched an online store selling local products. Designed website, built e-commerce store, developed branding, marketing and digital advertising programs. Maintained the Drupal based CMS and social media accounts. PINCHOT UNIVERSITY Seattle, WA

Technology Manager & Instructional Faculty 2010 – 2015 Created online coursework, refined delivery models, designed sustainability-oriented project based learning using self forming teams working remotely, across time multiple zones, with monthly in-person sessions (hybrid learning model). Hired as IT manager and instructor after completing MBA program. Supported design, production, and delivery of services for online hybrid blended learning program as well as academic technology services campus-wide. Managed portfolio of existing & emerging technologies, providing design, management and execution, metrics analysis and reporting, continuous improvement, and service support resources and other activities. Developed service strategies, roadmaps, and capabilities to achieve objectives. Collaborated with teams and units across all levels.

Generated technical learning opportunities for students and faculty, enhancing the technology ecosystem with web- based and mobile learning systems, developed templates and approaches to successful online pedagogies.

Co-created an innovation-oriented business curriculum, taught economics, business planning, business strategy, using systems thinking to unlock insights that lead to path breaking innovation.

Seven years of engagement in this lean thinking, emergent design business coursework gave me a suite of tools and insights to find non-obvious solutions to difficult challenges, it also fostered in me an extraordinary growth mindset. EDUCATION

MBA in Sustainable Business Pinchot University, Seattle, WA, 2010 Technology-rich hybrid online and in-person learning model with project and team-based learning, focused facilitation, presentation and leadership skills, incorporating agile and lean in a systems approach to solving rich complex problems. BA in Economics San Francisco State University, 2008 CERTIFICATION

Software Development The Tech Academy Learning to learn software tools & technology platforms. Certified Scrum Product Owner (CSPO) Scrum Alliance



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