Elizaveta Hesketh

adk4v9@r.postjobfree.com

Tel : 425-***-****

**** ***** ** **,

Bothell, WA 98012

Authorized to work on the USA – I am a permanent resident, green card holder

Objective

To utilize my language, accounting, research skills

Education

2005-2007 — Graduate Diploma in Accounting, GPA = 3.62

Continuing Education, McGill University, Montreal, Canada

Relevant Courses –

Financial Accounting I (B+), II (A-) and III (B-), Managerial Accounting I (A-) and II (A-), Taxation I (A-) and II (B-), Introduction to Corporate Finance (A-), Information Systems (A), Business Economics (A-), Statistics (A-), Introduction to Financial Accounting (A), Auditing I (A-), Accounting Theory and Practice (A), Review of Mathematics (A)

1995-2000 — Major in Teaching English as a Second Language, minor in Computer Science, Honors Bachelor Degree, GPA = 3.88

Astrakhan State Pedagogical University, Astrakhan, Russia

2000-2001 — Master’s Degree in Interdisciplinary Studies (Philology, English Language and Information Science Teaching), Honors Degree, GPA = 3.88

Astrakhan State Pedagogical University, Astrakhan, Russia

1998-1999 — Special student on an exchange program, non-degree seeking, GPA = 3.88

Clemson University, Clemson, South Carolina, USA

Work Experience

2021 – current, Bookkeeper/Customer Service Agent, Keeper Tax, CA

responding to user questions regarding business tax deductions for self-employed, independent contractors

assisting in classifying business or personal expense

providing unmatched user experience

providing solutions to complex deductions questions

2021 – current, part-time, Personal Assistant, Frontier Ventures, a VC company, Los Altos, CA

scheduling meetings and calls, maintaining a contact list, organizing documents, bills, assisting with general bookkeeping

creating presentations and reports

planning events, completing and sending thank you cards/gifts

organizing photo and video content

arranging travel

assisting with personal budgeting and cost reduction

bilingual (Russian, English) assignments, translations

2021 – 2021, part-time, temporary, Student Success Administrator, GoCyberSec, an educational enterprise, Atlanta, GA

assured a successful student experience through recruiting and admissions, student support and advisory services, job placement, career counseling and alumni services

assistance to students in resume building and job search strategies

developed a marketing process to acquire new students

developed a process for contacting interested potential students and encouraging them to register

met with students to identify potential hurdles to student’s access utilizing communication skills/advising techniques to assist students in developing a success plan

provided advisory services to students as needed for issues arising due to payment, attendance and registering for certificate exams

collected attendance data

followed up on student job placements

assisted with social media networking and management

qualified customer leads using inbound sales strategies using Hubspot solutions

2020 – 2021, part-time, Remote Customer Service Agent, Kwikly Dental Staffing, Minneapolis, MN, USA

Customer support utilizing emails, Salesmessage text messaging, Slack, Kayako online chat system, answered urgent phone requests

Processed scheduling changes, last minute shift switches, ensured correct reporting of staff hours worked, facilitated communication between temporary dental staff and dental offices

2020 – 2021, part-time, Internship at TDX Consulting LLC, an accounting firm, Seattle, WA

sorted through email and directed to the right person, checked fax and remote mail, filing, filing electronic documents, delivered (by email, portal) reports/documents to clients, secured documents in Dropbox and internal databases

prepared drafts, notices of responses to various government agencies, located documents and reports in the documents management systems for various tasks

tracked time, tasks and assignments through the practice management apps ClickUp and TimeSheets

reviewed documents received for completeness

data-entry into tax software, checking data for accuracy

2011 – 2019 – moved to the USA, waited to obtain a green card employment authorization.

2008 – September through November, Junior Auditor, Ernst and Young, Montreal, Canada – full-time

Worked as a Junior Auditor in Growth Markets Division

Performed test of controls, tests of details for two Growth Markets Clients for Interim reporting

Created tests of controls for various sections

Fulfilled various projects for management related to archiving files, preparing audit files, proof-reading, editing, spreadsheet preparation

Performed walkthrough procedures for clients

Performed inventory counts

Discussed with client representatives process descriptions and narratives

Worked full-time while studying part-time

2005 – 2011 - Accounting Assistant, Ion Channel Media Group Ltd, Montreal, Canada – part-time (1-25 hours per month)

Prepared financial statements, year end adjusting entries, corporate tax returns

Run the day to day accounting and administrative functions of the company

Maintained system of accounts, books and records of all company transactions and assets

Responsible for ensuring compliance with federal, provincial and company policies, procedures and regulations

2007–AR Clerk, Bedrock Importing, Montreal, Canada – temporary assignment (6 weeks)

Responsible for Accounts Receivable reconciliations, expense reports, monthly journal entries, research accounting assignments, cash availability reports, cash receipts, order follow-up, verified customer invoices, updated AR records for sales, remittances, prepared AR aged trial balance, recorded sales returns and write-offs.

2004-2007 — Back-up for Payroll, Communication Assistant, Nordia, Montreal, Canada

Assisted payroll department in filing payroll, timekeeping information for payroll processing for a center of 180 agents on an on call basis, compiled daily, weekly and monthly reports for the center, assisted in employment related questions

Set up calls from or to persons requiring verbal or hearing communication assistance

Ensured that each call is treated confidentially and according to the operational procedures and quality standards

Ensured that each call is relayed using proper equipment and that the client is well represented his contact

2002-2003 — Customer Service Representative, ACS LawPhone, Vancouver, Canada

Assisted clients in finding appropriate legal help, answered questions about eligibility and benefits, matched clients with a suitable local referral attorney, handled legal claim processing

2001-2002 — Club President, Astrakhan City Youth Non-Governmental Organization “English Center”, Astrakhan, Russia

Administration, logistics, teaching groups, lecturing, organization of activities

2000 – 2002 — English Teacher, Astrakhan Secondary School # 11, Astrakhan, Russia

1998-1999 – Telephone Survey Communications Assistant, Clemson University, USA

Conducted phone surveys through cold calling, or using pre-verified lists, collected pledges for University funding, completed surveys for research purposes based on research studies conducted by the University

Computer Skills

Simply Accounting/Sage Pro, TSheetsPro certified, HubSpot Inbound Sales and Social Media Marketing certified, ADP E-time, Hopem, Microsoft Office (advanced level of Word, Excel, Access), Adobe Photoshop, typing 60 wpm.

Language Skills

Fluent in English and in Russian, intermediate French

Awards

2000 — Was awarded a thank-you letter from the Region’s Administration Head A.P. Guzhvin for assisting in the organization of the student movement in Astrakhan

1999 — Was given a Region’s Stipend in September for excellent studies and social activities

1998 — Won a full scholarship ($US 26000) to study in the USA institution for a year under the auspices of ACTR/ACCELS

Extracurricular Activities

Cooking, baking, reading books, knitting

References available upon request

Contact this candidate