Social Media Accounting
Resume:
Elizaveta Hesketh
********@*****.***
Tel : 425-***-****
Bothell, WA 98012
Authorized to work on the USA – I am a permanent resident, green card holder
Objective
To utilize my language, accounting, research skills
Education
2005-2007 — Graduate Diploma in Accounting, GPA = 3.62
Continuing Education, McGill University, Montreal, Canada
Relevant Courses –
Financial Accounting I (B+), II (A-) and III (B-), Managerial Accounting I (A-) and II (A-), Taxation I (A-) and II (B-), Introduction to Corporate Finance (A-), Information Systems (A), Business Economics (A-), Statistics (A-), Introduction to Financial Accounting (A), Auditing I (A-), Accounting Theory and Practice (A), Review of Mathematics (A)
1995-2000 — Major in Teaching English as a Second Language, minor in Computer Science, Honors Bachelor Degree, GPA = 3.88
Astrakhan State Pedagogical University, Astrakhan, Russia
2000-2001 — Master’s Degree in Interdisciplinary Studies (Philology, English Language and Information Science Teaching), Honors Degree, GPA = 3.88
Astrakhan State Pedagogical University, Astrakhan, Russia
1998-1999 — Special student on an exchange program, non-degree seeking, GPA = 3.88
Clemson University, Clemson, South Carolina, USA
Work Experience
2021 – current, Bookkeeper/Customer Service Agent, Keeper Tax, CA
responding to user questions regarding business tax deductions for self-employed, independent contractors
assisting in classifying business or personal expense
providing unmatched user experience
providing solutions to complex deductions questions
2021 – current, part-time, Personal Assistant, Frontier Ventures, a VC company, Los Altos, CA
scheduling meetings and calls, maintaining a contact list, organizing documents, bills, assisting with general bookkeeping
creating presentations and reports
planning events, completing and sending thank you cards/gifts
organizing photo and video content
arranging travel
assisting with personal budgeting and cost reduction
bilingual (Russian, English) assignments, translations
2021 – 2021, part-time, temporary, Student Success Administrator, GoCyberSec, an educational enterprise, Atlanta, GA
assured a successful student experience through recruiting and admissions, student support and advisory services, job placement, career counseling and alumni services
assistance to students in resume building and job search strategies
developed a marketing process to acquire new students
developed a process for contacting interested potential students and encouraging them to register
met with students to identify potential hurdles to student’s access utilizing communication skills/advising techniques to assist students in developing a success plan
provided advisory services to students as needed for issues arising due to payment, attendance and registering for certificate exams
collected attendance data
followed up on student job placements
assisted with social media networking and management
qualified customer leads using inbound sales strategies using Hubspot solutions
2020 – 2021, part-time, Remote Customer Service Agent, Kwikly Dental Staffing, Minneapolis, MN, USA
Customer support utilizing emails, Salesmessage text messaging, Slack, Kayako online chat system, answered urgent phone requests
Processed scheduling changes, last minute shift switches, ensured correct reporting of staff hours worked, facilitated communication between temporary dental staff and dental offices
2020 – 2021, part-time, Internship at TDX Consulting LLC, an accounting firm, Seattle, WA
sorted through email and directed to the right person, checked fax and remote mail, filing, filing electronic documents, delivered (by email, portal) reports/documents to clients, secured documents in Dropbox and internal databases
prepared drafts, notices of responses to various government agencies, located documents and reports in the documents management systems for various tasks
tracked time, tasks and assignments through the practice management apps ClickUp and TimeSheets
reviewed documents received for completeness
data-entry into tax software, checking data for accuracy
2011 – 2019 – moved to the USA, waited to obtain a green card employment authorization.
2008 – September through November, Junior Auditor, Ernst and Young, Montreal, Canada – full-time
Worked as a Junior Auditor in Growth Markets Division
Performed test of controls, tests of details for two Growth Markets Clients for Interim reporting
Created tests of controls for various sections
Fulfilled various projects for management related to archiving files, preparing audit files, proof-reading, editing, spreadsheet preparation
Performed walkthrough procedures for clients
Performed inventory counts
Discussed with client representatives process descriptions and narratives
Worked full-time while studying part-time
2005 – 2011 - Accounting Assistant, Ion Channel Media Group Ltd, Montreal, Canada – part-time (1-25 hours per month)
Prepared financial statements, year end adjusting entries, corporate tax returns
Run the day to day accounting and administrative functions of the company
Maintained system of accounts, books and records of all company transactions and assets
Responsible for ensuring compliance with federal, provincial and company policies, procedures and regulations
2007–AR Clerk, Bedrock Importing, Montreal, Canada – temporary assignment (6 weeks)
Responsible for Accounts Receivable reconciliations, expense reports, monthly journal entries, research accounting assignments, cash availability reports, cash receipts, order follow-up, verified customer invoices, updated AR records for sales, remittances, prepared AR aged trial balance, recorded sales returns and write-offs.
2004-2007 — Back-up for Payroll, Communication Assistant, Nordia, Montreal, Canada
Assisted payroll department in filing payroll, timekeeping information for payroll processing for a center of 180 agents on an on call basis, compiled daily, weekly and monthly reports for the center, assisted in employment related questions
Set up calls from or to persons requiring verbal or hearing communication assistance
Ensured that each call is treated confidentially and according to the operational procedures and quality standards
Ensured that each call is relayed using proper equipment and that the client is well represented his contact
2002-2003 — Customer Service Representative, ACS LawPhone, Vancouver, Canada
Assisted clients in finding appropriate legal help, answered questions about eligibility and benefits, matched clients with a suitable local referral attorney, handled legal claim processing
2001-2002 — Club President, Astrakhan City Youth Non-Governmental Organization “English Center”, Astrakhan, Russia
Administration, logistics, teaching groups, lecturing, organization of activities
2000 – 2002 — English Teacher, Astrakhan Secondary School # 11, Astrakhan, Russia
1998-1999 – Telephone Survey Communications Assistant, Clemson University, USA
Conducted phone surveys through cold calling, or using pre-verified lists, collected pledges for University funding, completed surveys for research purposes based on research studies conducted by the University
Computer Skills
Simply Accounting/Sage Pro, TSheetsPro certified, HubSpot Inbound Sales and Social Media Marketing certified, ADP E-time, Hopem, Microsoft Office (advanced level of Word, Excel, Access), Adobe Photoshop, typing 60 wpm.
Language Skills
Fluent in English and in Russian, intermediate French
Awards
2000 — Was awarded a thank-you letter from the Region’s Administration Head A.P. Guzhvin for assisting in the organization of the student movement in Astrakhan
1999 — Was given a Region’s Stipend in September for excellent studies and social activities
1998 — Won a full scholarship ($US 26000) to study in the USA institution for a year under the auspices of ACTR/ACCELS
Extracurricular Activities
Cooking, baking, reading books, knitting
References available upon request
Contact this candidate