Desktop Support Aws

Ashime Ashime

Glenn Dale, MD **************@*****.*** 202-***-****

Work Experience

AWS Solutions Architect

Bavin-Corp Consulting, MD USA

February 2015 to Present.

•Delegated access across AWS accounts using IAM cross account roles.

•Developed account provisioning technology standards influenced by industry and AWS best practices.

•Created IAM users and Groups making use of AWS best practices.

•Ensured data recoverability by implementing systems snapshot, AMIs, RDS Replicas and application-level backup to S3.

•Life cycle configuration for data to live and cycle within buckets in accordance with how often it can be accessed thereby minimizing cost.

•Implemented security best practices in AWS including multi factor authentication, access key rotation, encryption using KMS, firewalls- security groups and NACLs, S3 bucket policies and ACLs, mitigating DDOS attacks etc.

•Configured S3 events to set up automated communication between S3 and other AWS services.

•Controlled access to files and directories using ACL permissions.

•Configured and used AWS CLI to make API calls to AWS console.

•Designed for high availability and business continuity using self-healing - based architectures, fail-over routing policies, multi-AZ deployment of EC2 instances, ELB health checks, Auto Scaling, and other disaster recovery models.

•Used Jira to plan, track, support and close requests, tickets, and incidents.

•Used AWS schedular as a simple solution to create automatic start and stop schedules for my Amazon EC2 and Amazon RDS instances, (for cost optimization).

•Tagged AWS resources and developed a methodological standard for tagging of individual resources for audit, tracking and cost analysis.

•Designed a highly performant infrastructure by leveraging Elastic ache Infront of a database to cache common queries on a database or architect read replicas for read only queries.

•Migrated on-premises database to cloud via cloud endure.

•Managed provisioning of AWS infrastructures using CloudFormation.

•Shell scripting & task automation by creating Cron jobs.

•Installation using yum & rpm for Red Hat and apt-get for Debian & Ubuntu.

•Establishing and running the process for on-going maintenance monitoring support and security.

•Developing continuous delivery pipeline in cloud environment.

•Developing automation solutions utilizing Ansible, and CloudFormation.

•Setup and maintain AWS services in Development, Test, and Production environments.

•Set up CI/CD pipeline to run automated tests efficiently.

•Automated CI/CD build pipeline with Jenkins in OpenShift.

Linux Admin

Tek Global LLC, MD USA

January 2012 to January 2015

•Responsible for installation, configuration, and administration of Red Hat Linux, Solaris systems.

•Setup and maintained NFS, NIS, and TCP/IP network, configured the systems for TCP/IP Networking with the existing LAN, setting up SSH and SCP features between SUN systems and other Red Hat/UNIX hosts.

•Maintained network and data security, maintained security compliance policies on the OS for SOX and internal audits.

•Develop and maintain cooperative and collaborative relationships with networking, storage, software development, and project management teams.

•Track application performance metrics and report out to management.

•Integrated the Linux environment with Active Directory providing a Single Sign On (SSO) solution. • Automated system management tasks like user account creation, file system size monitoring, monitor system resources and system maintenance using Shell, and Perl scripts.

•Installed, maintained and finetuned the Apache-Tomcat server and WebSphere Application Server in Linux Platform

•Monitor production systems, applications, and network performance by using various Network.

Management and Application Monitoring Tools.

•Develop tools/scripts to automate integration with other IT tools in support of accurate asset management, cyber reporting capabilities and to manage licenses.

•Work with software developers and Quality Assurance to seamlessly migrate applications from development to QA and production.

•Provides support to customers running RedHat Enterprise Linux on their workstations and simulation servers.

•Identify and drive continual improvement program in UNIX environment and improve the service efficiency.

•Worked with DBAs on installation of Oracle database, RDBMS database, restoration and log generation. Perform security patching of Linux servers.

•Working closely with other IT departments to help determine and develop systems that will be implemented.

Desktop Support Specialist (Internship)

Samaritan Insurance

March 2011 to April 2012

Utilized problem-solving skills to analyze and resolve issues that effected business operations and goal achievement.

Provided all support to the team using servant Leadership style whenever possible and lead by example.

Worked effectively with multiple scrum teams both internally and offshore.

Managed and tracked project using Jira.

Recommended architectural improvements, designed solutions and integration solutions.

Assessed the impact of current business processes on users and stakeholders.

Reviewed files, records, and other documents to obtain information and respond to requests. Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.

Designed strategic plan for component development practices to support future projects.

Participated in program implementation (PI) meetings.

Conduct daily standup meetings.

Empowered teams to self-organize and grow in cross-functionality.

Been able to scale Scrum.

Protect development team from outside distractions, impediments or team conflicts and maintain focus on product backlog and project timeline.

Facilitated scrum ceremonies, daily standup, backlog grooming, sprint review meetings, retrospectives.

Track burndown issues and progress in Jira and worked with competent teams to resolve issues.

Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management.

Worked with the product owner and the Scrum team to negotiate the minimum viable product for delivery.

Ensured teams have clearly defined and enforced definition of ready (DOR) and definition of done (DOD).

Improved team velocity by incorporating capacity planning into sprint planning sessions.

Provided general guidance to team members on agile principles.

Devised automated scripts utilized by developers in managing systems to improve performance.

Documented business processes and analyzed procedures to see that they would meet changing business needs.

Collaborated on all stages of the systems development lifecycle, from requirements gathering to production releases.

Researched and resolved issues regarding the integrity of data flow into databases.

Provided extensive guidance to highly effective teams on how to use Scrum processes

Collaborated with clients from concept through final delivery of product or service.

Assessed each team member responsibilities and delegated tasks to balance each employee's workload.

Education

BSc in Computer Science

University of Bamenda

October 2013 to December 2016

Skills

•Cloud (AWS): VPC Designing, EC2/Auto Scaling, S3 Life Cycle, RDS Clustering with Multi AZ, ROUTE 53 DNS Designing, IAM policies, AWS Migration, SNS topics with CloudWatch alarms, Kinesis, Direct Connect, AWS CLI, CloudFormation, CI/CD Pipelines.

•SCRUM: Agile estimation and planning, scrum ceremony facilitation, capacity planning, poker planning, estimation games, Software Development Life Cycle (SDLC), project management etc.

•SOFT SKILLS: Conflict resolution, servant leader, customer handling and interaction, strong negotiating ability, high accountability, team oriented, work prioritization, impediment handling, high agility etc.

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