Natalie Pizani

**** ****** ***** 504-***-****

Harvey, LA 70058 adk4r0@r.postjobfree.com

OBJECTIVE: To obtain a position where I may utilize my health care management and leadership abilities, people skills and office experience to be an asset to your team.

To be able to utilize my communication skills between the patient and different medical disciplines in the medical community in order to provide excellence to patients.

EDUCATION: Microsoft Excel Seminar - 2019

Donaldson Real Estate School

William Carey

Completed one year in the registered nursing program.

Metropolitan Institute of Health Careers – Graduated 1991

Certified Nursing Assistant

EXPERIENCE: Metropolitan Gastroenterology

West Jefferson Medical Center – Marrero, LA

2016 – Present

Medical Assistant: Update and maintain all digital client records and assist in transitioning hard copy records to digital format. Record patient information including vital signs, weight and changes in medical history and medications prior to each appointment. Clean and prepare examination rooms prior to patient appointments. Work with the front office taking care of tasks such as answering phone calls and greeting patients as they enter the facility and confirming appointments. Assist the nurse and office manager in maintaining the medical inventory and placing orders for new materials as needed. Assisting the physician with patient requests such as medication refills and needs for the home.

Heart Clinic of Louisiana

August 2012 – 2016

Front Desk: Checking in patients, verifying information, chart prep, collecting copayments and balancing of monies, answering phones. Maintain all digital client records and assist in transitioning hard copy records to digital format. Assisting the physician with patient requests such as medication refills and needs for the home.

Culicchia Neurological

December 2008 – October 2011

Front Office Supervisor: Supervising front office, appointment staff, operators, and cashiers. Over saw daily operations including daily balancing of money, preparing weekly schedules, answering phone, checking patients in and out, making appointments. Handling patient’s needs, concerns and complaints. Scheduling appointments for in house Physical Therapy.

Apartment Locators

January 2003– December 2008

Management of multiple properties, preparing leases, collection of rent, performing credit checks, and customer service. Marketing. Section 8 rentals. Showing new residents different properties. Evictions when needed.

Patrician Management

January 2006 – January 2007

Assistant manager of 741 units at the Naval Air Station, overseeing of an office staff and maintenance staff. Overseeing of the make ready process. Customer service. Preparing and signing of leases. Showing of property to new residents.

MRI of Louisiana

February 2005 – January 2006

Office manager: overseeing appointments and office staff, direct patient care, and insurance verification. Tending to patient concerns and complaints.

Culicchia Neurological

March 2003 – February 2005

Medical Secretary to doctor: Checking-in patients, preparing charts, scheduling procedures, answering phones, and general office skills and patient care.

Progressive Home Health

1997-2003

Assistant supervisor over Certified Nursing Assistants: Office duties including scheduling for all CNA’s and all clerical duties.

Direct home patient care including but not limited to: vital signs, hygiene care, help with meals, transfers, and observed and communicated to the physician any changes in the patient’s condition or behavior

Eagan Home Health

1994 – 1997

Direct home patient care including but not limited to: vital signs, hygiene care, help with meals, transfers, and observed and communicated to the physician any changes in the patient’s condition or behavior

Paula Eidson Real Estate/ Apartment Locators

January 1992 – July1998

Real Estate Agent, Property Management, Marketing and Sales Representative.

SKILLS AND ACHIEVEMENTS:

Supervisor experience

High level of professionalism

Strong customer service skills

Excellent written and verbal communication skills

Proficient in Microsoft Word/Excel and email applications

Insurance Verification/Authorization

Sales

General office skills including but not limited to: Filing, scheduling appointments, customer Service, HIPPA Compliance training

Certified Nursing Assistant

REFERENCES: Upon request

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