Store Manager
Resume:
CURRICULUM VITAE
Deiaa Hamed Mohamed
Current Address: AL Ain, UAE.
Mobile Phone Number: +971*********
E-mail Ad : **********@*****.***
Career Objective:
To work in an organization through which my acquired skills, and work experience can be useful to fulfill the objectives of the organization and at the same time achieving personal and professional growth and stability.
Key Skills:
• 11 years of experience in Retails and business
• Excellent organizational and communication skills.
• Dynamic, self-motivated, result oriented, highly organized and resourceful.
• Hardworking, patient, keen observer, analytical & quality oriented.
• Keen to take new responsibilities and challenges, fast learner and flexible.
• Proficient in Microsoft Office applications.
• Broad knowledge in the internet and window based applications.
Total Working Experience Summery
S/N
Job Title
Location
Total N of y
1
Sales Coordinator
Egypt
1year
2
Sales Associates
UAE
1year
3
Store Assistant Manager
UAE
3years
4
Store Manager
UAE
7years
Personal-Details
First Name:
Deiaa
Last Name:
Hamed
Gender:
Male
Date of Birth:
Sep23/1982
Religion:
Muslim
Marital Status:
Married
Nationality:
Egyptian
Location:
UAE
Visa status:
Employment Visa
Experience Details
Date From
Date To
Company Name
Job Title
2003
2004
Modern Home Co.
Egypt
Sales coordinator
Duties & Responsibilities
Provide prompt and courteous service to customers in order to maximize sales and customer service,
Practice professional salesmanship within the guidelines of store policy & department procedure.
To achieve maximum sales and provide the highest level of customer service.
Maintain the Banking Details And Cash In Out Details.
Handling Customers Complains.
Manage stock in out details to store.
Date From
Date To
Company Name
Job Title
2008
2009
Apparel Group
Aldo
The Mall Of The Emirates
Sales Associate
Duties & Responsibilities
Greeting the customer with genuine smile.
Assisting customer to meet their needs.
Providing information about product and services that are provided by the company.
Turning the good customer service into good sale.
Operating the till and accurately counting and reconciling the till float.
Reporting to the seniors regarding customer service, sale and stock.
Merchandising the items as per brand standard.
Making sure the store is clean, tidy and safe at all times.
Preparing all kind of paper works
Date From
Date To
Company Name
Job Title
2009
2012
Apparel Group
Aldo Footwear
Marina Mall AD
Store Asst Manager
Duties & Responsibilities
Help reporting store sales and activity to the operations manager. Handling any objections.
Making sure that 100%customer service is provided in the sales floor.
Help Manager to motivating and handling the staff for best customer service and to maximize the sales by helding daily briefing and if needed weekly meeting.
Providing solution to complicated problems and keeping up the quality level are the responsibilities of the work.
Operating the store as per company policy and operational guide.
Handling all paper works and make sure that all Document is sending on time to the office.
Making sure all VP standard and sales standard Maintained on time as per the memo.
Handle the store if store manager is not in the store or his day off.
Date From
Date To
Company Name
Job Title
2012
2016
Apparel Group
Aldo Footwear
Al Wahda Mall&ALMushriff Mall
Store Manager
Duties & Responsibilities
Drive the business by maximize any opportunity to increase the sale
Help reporting store sales and activity to the operations manager. Handling any objections.
Making sure that 100%customer service is provided in the sales floor.
motivating and handling the staff for best customer service and to maximize the sales by helding daily briefing and weekly meeting.
Providing solution to complicated problems and keeping up the quality level are the responsibilities of the work.
Operating the store as per company policy and operational guide.
Handling all paper works and make sure that all Document is sending on time to the office.
Making sure all VP standard and sales standard Maintained on time as per the memo.
communicated with back office and distribution team to get store needs stock
control in stock out &in and providing the store needs from new collection &price point.
providing the store target and individual target for the store team.
control in conversion & providing IPB target for the store team .
Date From
Date To
Company Name
Job Title
2016
Present
Al SHAYA
Milano Al Hili Mall Al Ain
store Manager
Duties & Responsibilities
Drive the business by maximize any opportunity to increase the sale in the Store.
Help reporting stores sales and activity to the operations manager. Handling any objections.
Making sure that 100%customer service is provided in the sales floor.
motivating and handling the staff for best customer service and to maximize the sales by helding daily briefing and weekly meeting.
Providing solution to complicated problems and keeping up the quality level are the responsibilities of the work.
Operating the stores as per company policy and operational guide.
communicated with back office and distribution team to get store needs stock
control in stock out &in and providing the stores needs from new collection &price point.
providing the store target and individual target for the store team.
control in conversion & providing UPT & Invoice target for the store team .
STRENGTHS AND PERSONAL QULIFICATIONS
Self-Oriented with the ability to analyze operations and recommend strategies to
Improve performance.
Dedicated to personal growth. Keen to embrace new technology and dedicated to
Learn new things.
Manage to perform things smoothly.
Very dedicated on the job I’m assigned and serious on what I do.
Language
S/N
Language
Poor
Medium
Good
Excellent
1
Arabic
2
English
Education
Department : Bachelor of Education
Year of Graduate : 2003
Seminar, Training Courses Details Attended:
Attended and Passed AMP Program (Apparel Manager Program -Store Operations,Business Acumen,People Management….).
training in make me feel good program
Training in " Customer is 1st right here right now " conducted by Apparel Group, Dubai.
VP training to be merchant.
Stay gold training ( greet the customer .open the dialog .lead the sale .deepen the brand loyalty )
loss prevention training .
Microsoft Office
MS OFFICE INTERNET,EMAIL
TIPS, WHICH I GAINED FROM MY JOB:
1Every customer, every human is different. Treat each customer as a potential million-dollar customer
2First impression is last impression.
3Be positive, winning the argument and losing the customer is no victory.
I declare that the above facts given by me are true to the best of my knowledge and belief.
Deiaa
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