CURRICULUM VITAE

Deiaa Hamed Mohamed

Current Address: AL Ain, UAE.

Mobile Phone Number: +971*********

E-mail Ad : adk4ns@r.postjobfree.com

Career Objective:

To work in an organization through which my acquired skills, and work experience can be useful to fulfill the objectives of the organization and at the same time achieving personal and professional growth and stability.

Key Skills:

• 11 years of experience in Retails and business

• Excellent organizational and communication skills.

• Dynamic, self-motivated, result oriented, highly organized and resourceful.

• Hardworking, patient, keen observer, analytical & quality oriented.

• Keen to take new responsibilities and challenges, fast learner and flexible.

• Proficient in Microsoft Office applications.

• Broad knowledge in the internet and window based applications.

Total Working Experience Summery

S/N

Job Title

Location

Total N of y

1

Sales Coordinator

Egypt

1year

2

Sales Associates

UAE

1year

3

Store Assistant Manager

UAE

3years

4

Store Manager

UAE

7years

Personal-Details

First Name:

Deiaa

Last Name:

Hamed

Gender:

Male

Date of Birth:

Sep23/1982

Religion:

Muslim

Marital Status:

Married

Nationality:

Egyptian

Location:

UAE

Visa status:

Employment Visa

Experience Details

Date From

Date To

Company Name

Job Title

2003

2004

Modern Home Co.

Egypt

Sales coordinator

Duties & Responsibilities

Provide prompt and courteous service to customers in order to maximize sales and customer service,

Practice professional salesmanship within the guidelines of store policy & department procedure.

To achieve maximum sales and provide the highest level of customer service.

Maintain the Banking Details And Cash In Out Details.

Handling Customers Complains.

Manage stock in out details to store.

Date From

Date To

Company Name

Job Title

2008

2009

Apparel Group

Aldo

The Mall Of The Emirates

Sales Associate

Duties & Responsibilities

Greeting the customer with genuine smile.

Assisting customer to meet their needs.

Providing information about product and services that are provided by the company.

Turning the good customer service into good sale.

Operating the till and accurately counting and reconciling the till float.

Reporting to the seniors regarding customer service, sale and stock.

Merchandising the items as per brand standard.

Making sure the store is clean, tidy and safe at all times.

Preparing all kind of paper works

Date From

Date To

Company Name

Job Title

2009

2012

Apparel Group

Aldo Footwear

Marina Mall AD

Store Asst Manager

Duties & Responsibilities

Help reporting store sales and activity to the operations manager. Handling any objections.

Making sure that 100%customer service is provided in the sales floor.

Help Manager to motivating and handling the staff for best customer service and to maximize the sales by helding daily briefing and if needed weekly meeting.

Providing solution to complicated problems and keeping up the quality level are the responsibilities of the work.

Operating the store as per company policy and operational guide.

Handling all paper works and make sure that all Document is sending on time to the office.

Making sure all VP standard and sales standard Maintained on time as per the memo.

Handle the store if store manager is not in the store or his day off.

Date From

Date To

Company Name

Job Title

2012

2016

Apparel Group

Aldo Footwear

Al Wahda Mall&ALMushriff Mall

Store Manager

Duties & Responsibilities

Drive the business by maximize any opportunity to increase the sale

Help reporting store sales and activity to the operations manager. Handling any objections.

Making sure that 100%customer service is provided in the sales floor.

motivating and handling the staff for best customer service and to maximize the sales by helding daily briefing and weekly meeting.

Providing solution to complicated problems and keeping up the quality level are the responsibilities of the work.

Operating the store as per company policy and operational guide.

Handling all paper works and make sure that all Document is sending on time to the office.

Making sure all VP standard and sales standard Maintained on time as per the memo.

communicated with back office and distribution team to get store needs stock

control in stock out &in and providing the store needs from new collection &price point.

providing the store target and individual target for the store team.

control in conversion & providing IPB target for the store team .

Date From

Date To

Company Name

Job Title

2016

Present

Al SHAYA

Milano Al Hili Mall Al Ain

store Manager

Duties & Responsibilities

Drive the business by maximize any opportunity to increase the sale in the Store.

Help reporting stores sales and activity to the operations manager. Handling any objections.

Making sure that 100%customer service is provided in the sales floor.

motivating and handling the staff for best customer service and to maximize the sales by helding daily briefing and weekly meeting.

Providing solution to complicated problems and keeping up the quality level are the responsibilities of the work.

Operating the stores as per company policy and operational guide.

communicated with back office and distribution team to get store needs stock

control in stock out &in and providing the stores needs from new collection &price point.

providing the store target and individual target for the store team.

control in conversion & providing UPT & Invoice target for the store team .

STRENGTHS AND PERSONAL QULIFICATIONS

Self-Oriented with the ability to analyze operations and recommend strategies to

Improve performance.

Dedicated to personal growth. Keen to embrace new technology and dedicated to

Learn new things.

Manage to perform things smoothly.

Very dedicated on the job I’m assigned and serious on what I do.

Language

S/N

Language

Poor

Medium

Good

Excellent

1

Arabic

2

English

Education

Department : Bachelor of Education

Year of Graduate : 2003

Seminar, Training Courses Details Attended:

Attended and Passed AMP Program (Apparel Manager Program -Store Operations,Business Acumen,People Management….).

training in make me feel good program

Training in " Customer is 1st right here right now " conducted by Apparel Group, Dubai.

VP training to be merchant.

Stay gold training ( greet the customer .open the dialog .lead the sale .deepen the brand loyalty )

loss prevention training .

Microsoft Office

MS OFFICE INTERNET,EMAIL

TIPS, WHICH I GAINED FROM MY JOB:

1Every customer, every human is different. Treat each customer as a potential million-dollar customer

2First impression is last impression.

3Be positive, winning the argument and losing the customer is no victory.

I declare that the above facts given by me are true to the best of my knowledge and belief.

Deiaa

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