Anne-Laure André

U **/** Simpson Avenue Rockingham

adk4mr@r.postjobfree.com

040*******

Professional Summary

Multi-talented Event Staff versed in pre-event, event and post-event support. Personable, upbeat and focused on making events successful with efficient and organized support. Ready to apply my experiences and diverse skills to new role.

EDUCATION

Edith Cowan University (2016-2019)

Bachelor degree in Sport Recreational and Event Management

Central Institute of Technology (2014-2015)

Diploma in Event Management

Certificate III in Event Management

EMPLOYMENT HISTORY

Intune marketing (Feb 2018-Jan 2019)

Sales Assistant

●Provided pricing information to customers regarding specific products, and negotiate

●Referred customers to various services by evaluating needs and providing recommendations

Fringe world festival (March 2017)

Event Staff

●Provided exceptional customer service to all guests and escalated concerns where needed

●Set up event facilities and equipment, cleaned areas and organized supplies

●Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities

●Processed payments, checked tickets and directed guests to locations

Arcadia music festival (2016)

Event Staff

●Set up event facilities and equipment, cleaned areas and organized supplies Arcadia, I worked as a gate staff; scanning tickets, unpacking event boxes, taking surveys.

Beau Rivages restaurant (2016)

Waitressing and food attendant

● Serving customers

● Taking orders

● Cleaning tables

● Explain the menu

Perth Food truck Rumble (2015)

Site Manager

●Delegated assignments based on site plans, project need

●Communicated daily with vendors to keep project fully operational

●Ensured that common areas and offices were properly cleaned and kept free of trash

Celebrate WA 2015 – Perth Jazz and Music Festivals (2015)

Stage assistant, Event Crew, Gate Staff

I had an opportunity to assist local artists onstage from registering their names to helping with the AV and setting up the stage. I conducted risk assessment for the stage operation.

I was also part of the Information Event Crew on multiple occasions, which consisted of engaging with customers while handing out relevant materials such as brochures. I also worked as gate staff where I scanned tickets of customers.

Dusk Bridal Fair (2014)

I have worked at the backstage helping models for the fashion show, made sure all dresses, props etc. were ready in advance and returned after the event. I also worked at the front desk to registered clients on an iPad.

Event Secretary, Badminton WA (2015)

Event Management Internship

●Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions

●Evaluated existing plans, processes and events planning services to identify opportunities for improvement

●Monitored social media and online sources for industry trends.

●Incorporate programs

●Minute-taking during meetings for the June Bevan 2015

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Coordinated in-house event, Central Institute of Technology: Graduation (2014)

Event Coordinator Intern

●Coordinated schedules and timelines for all events

●Managed event logistics and operations, including support staff, vendor services and volunteers

●Supervised onsite team of 10 including caterers, audio-visual technicians, and facility management team

●Recommended workflow and budget improvements, resulting in 30% savings per event

●Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions

●Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotion

●Coordinated marketing activities

●Assisted with stage work, vision systems, audio and lighting.

●Coordinated on-site event registration

●Became proficient with the computerised reservations/operations system such as eventpro, obtaining quotation from vendors.

●Ensured work-place safety was observed by preparing a risk assessment.

School Secretary (2011 – 2012) - Loreto College of Mahebourg

Secretary

●Answered and directed calls using multi-line switchboard

●Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels

●Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency

●Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data

AFFILIATIONS

●Community Club: Coached volleyball at local children’s community club

●Elected by my peers onto the student council at school

●Participated in the Mauritius National Youth Awards

LANGUAGES

●English (fluent)

●French (fluent)

●Creole (fluent)

SKILLS

●Strategic planning

●Customer service

●Scheduling

●Administrative support

●Natural leader

●Social media expertise

●Marketing and advertising

●Food and beverage experience

●Motivated team player

●Multi tasking

●Problem solving

●Organisational skills

●Analytical skills

References on request.

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