Manager Marketing
Resume:
Daniel LeCour (CSM)
Chicago, Illinois 60640
773-***-****, *.******@*****.***
www.linkedin.com/in/danieljlecour
SUMMARY OF QUALIFICATIONS:
Devoted team player with the flexibility to take on project leadership roles and/or follow mentored directives. Experienced work history in managing, supporting and promoting multiple products and services simultaneously. Possess a sound track record for adapting quickly to new technologies, communicating directives and requirements internally or/externally, and strengthening professional relationships. Past recognition for increasing productivity, motivating project efforts, and maintaining high standards of quality. Generally self-motivated, and detail oriented with an uncompromising willingness to meet objectives without sacrificing quality and integrity. Familiar with SQL, Microsoft products and Applications, Communication Protocols, and related business tools and technologies – willing to travel as required. Employment History:
United Benefit Advisors – Director of Information Technology Chicago, Illinois (12/2018 – Present)
• Responsible for the configuration, implementation, and design relating to all information systems tools and technologies residing on the UBA platform.
• Responsible for vision of various product initiatives including defining strategy for implementation and roll-out
• Maintained SOW and budgets for various tools and consultants.
• Automated various legacy workflows including workflow for payment invoices; and created a digital dashboard to show real time information on member firms, organizations and financial reports.
• Managed strategic vendors and internal IT resources.
• Introduced agile practices and tools such as Trello for management of projects
• Responsible for full project management cycle for the integration of a legacy system with a new platform (Kentico) supporting a total user base of 2700 users and organizations.
• Responsible for researching and recommending software vendors and enterprise software platforms
• Configured AWS and CMS systems to be able to replace the old Wisdom Network legacy system
• Managed project for the migration of databases between vendors with little to no impact to users Expedia Worldwide (Contractor) Chicago, Illinois (03/2017 – 06/2017)
• Worked on the hotel finance integration team at Expedia, primarily focused on managing the agile lifecycle of projects for the team.
• Responsible for meeting deadline, running agile scrums, stand-ups, grooming, managing product manager expectations, liaising with engineering manager to make sure requirements were communicated clearly.
• Projects included implementing B2B tools for getting inventory from hotel partners, fraud detection and revenue management.
Kristine Fallon Associates – Sr. Technical Product Manager Chicago, Illinois (05/2014 – 07/2018) Clients: Metra, Department of Transportation, Pennsylvania, Chicago Transit Authority, University of Chicago
• Worked with key stakeholders to gather process and data requirements used to manage $2 Billion P3 project
• Worked with external e-Builder Engineering teams to get the requirements and process workflows implemented
• Configured enterprise project management software and permissions to meet client objectives
• Initiated e-Builder software support to 500+ users for the Pennsylvania Department of Transportation
• Conducted software training for Project Managers, Consultants and Contractors for Penn-DOT and the U of C.
• Created and maintained User Guide documentation for custom configured processes and workflows
• Tracked issues/bugs with workflow processes and worked with external teams for resolution Clear Drop LLC. - Global Delivery Manager Chicago, Illinois (2012 – 2014)
• Created baseline project roadmaps/milestones for all active projects throughout North America.
• Established and maintained resource allocation, issues, and risks across distributed teams (in Europe and India)
• Set up project reporting process and templates for project kick off efforts.
• Managed project reporting to all “key” clients (weekly email/status update/ plan update)
• Coached/mentored consultants in how to best provide project status information to enable efficient customer and, management of communication.
• Weekly project reviews to discuss/review status/issues/risks and propose resolution strategies. Daniel LeCour (CSM)
4726 N. Dover St.
Chicago, Illinois 60640
773-***-****, *.******@*****.***
www.linkedin.com/in/danieljlecour
Shared Marketing Services Inc. Chicago, Illinois (2005 – 2014)
- Sr. Project Manager - (2010 – 2014)
• Managed team of 10 to create marketing deliverables for Brand Construction Kit Clients.
• Worked with client and technical teams to collect and analyze business requirements and design solutions for branding and marketing (email, direct mail, digital media) across a number of Industries
• Liaised with the Development and Design teams for completion of project deliverables.
• Management and communication of technical and business requirements with external consultants.
• Responsible for management of task/story backlog via project management tools, and communication of timelines with client teams
• Approved Project tasks in order to meet promotion timelines, budgeted resources, and produce a high level of product deliverables and client satisfaction.
• Project implementation included Agile practices for management of Iterations and Releases
- Sr. Marketing & Statistical Analyst - (2008 – 2010)
• Led in the creation of the Marketing/Statistical Analysis Department for a 25 year + Co-operative Advertisement Company
• Managed multi-client marketing projects during all phases of collection to analysis.
• Created framework for data collection and documentation of ROI reports for both local and national campaign promotions,
• Directed Direct Mail and Email Marketing plans through pilot efforts; analyzing resulting data, and presenting quantifiable results containing recommendations to client and client teams. Implemented trigger program for Email Marketing for Audi of America’s nationally led promotions, and generated a 40% increase in response rates.
• Worked alongside client team members to construct, communicate, and test the integrity of consumer segment definitions
• Liaison for Client Management Teams in resolving questions, concerns and considerations from resulting analytics data.
• Performed statistical analysis on the effectiveness of sales and marketing campaigns for several fortune 500 companies.
• Proposed new and enhanced marketing tools to client’s website for better overall utilization of advertisement dollars
- Quality Assurance Manager / Business Analyst - (2005 – 2008)
• Led in the creation of a 3 person Quality Assurance Department
• Performed developmental and user acceptance testing for company’s web based, asset management and template building applications.
• Managed several stages of the Software Development Life Cycle acting as a project manager to ensure flow of projects between departments. Responsibilities also included implementation of Network charts to show flow and efficiency of tasks among departments.
• Supervised four-member team to handle a multitude of data integrity issues for diverse client base.
• Worked continuously to develop quality assurance specifications and standards for both corporate and retail clients.
• Trained, educated, and monitored project teams to meet promotion deadlines and client expectations.
• Successfully met fault tolerance levels – exceeding 95 % approval rating for 15 individual website applications.
• Heavily involved in the initial stages of a project to gather business requirements and document functional and non- functional specifications
• Created use cases and ER diagrams for the development teams Education
DePaul University Chicago, Illinois – (Graduated 2008) Master of Science, Management Information Systems, (GPA 3.9/4.0) Roosevelt University Chicago, Illinois – (Graduated 2002) Bachelor of Arts, Political Science (G.P.A. 4.0/4.0) Daniel LeCour (CSM)
4726 N. Dover St.
Chicago, Illinois 60640
773-***-****, *.******@*****.***
www.linkedin.com/in/danieljlecour
Education (Cont.)
DeVry University Aurora, Illinois – (Graduated 2000) Bachelor of Science, Telecommunications Management, (G.PA 3.5/4.0)
• Concentration of Study: Voice / Data Communications, Networking Systems, Project Management Tools/Skills
• SQL, ER diagrams, Visio, UML diagrams, sequence diagrams
• Project Management Tools such as Microsoft Project, Network charts, Gantt charts, JIRA, Trello
• Database clients such as SQL Developer, Squirrel and Toad; Oracle Database, Postgres
• HTML
• Advanced knowledge of Excel, Word, Power Point
• Statistical & Marketing Analysis tools such as Tableau and Cognos
• Software Development Life Cycle, Agile project management (working on PMI-ACP certification), Scrum, Kanban
Honors & Awards
• Employee of the Year/Presidents Award, Outstanding Employee Award Shared Marketing Services, Inc. .
• Toastmasters International (USA-Club # 7889), Naperville, Illinois
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