Phone: 516-***-**** Email: adk4kn@r.postjobfree.com LinkedIn: linkedin.com/in/tehmina-mehdi

Certified SSM with exemplary record of success in the analysis and enhancement of business processes, experienced in driving projects through collaborative engagement with clients, team members and stakeholders. Methodical problem solver with strong expertise in analyzing problems and processes, leading new business implementation initiatives, and delivering key support to manage critical business changes. Meticulous leader and coach of top-performing teams, seeking a Scrum Master role on a team valuing organization and targeted problem solving that leads to consistent project success.

Technical Skills & Certifications:

SAFe Scrum Master (Certified) UAT Functional/Blackbox/Unit Testing JIRA/Confluence

Collaboration & Communication Scrum/Agile/ Waterfall Methodologies Quality Assurance

Project Lifecycle Planning Requirement Gathering Business Analysis

Team Management & Leadership Process Improvement MS Office

Change Management Resource Planning SLDC

Professional Experience

Minerva Consulting, LLC – New York Feb 20 – Current

Scrum Master

Scrum Master for web marketing projects for clients such as All-State, Verizon, Manhattan LLC, Girl Scouts and various other clients to increase online engagement on affiliated partnered sites

Facilitate Sprint Planning meetings, Daily scrum, sprint review, product backlog refinement meetings and sprint retrospective meetings

Work with product owners to groom the backlog and plan sprints in order to maximize output and value

Improved team velocity by incorporating capacity planning into sprint planning sessions and implemented issue trackers to effectively track impediments against user stories

Tracked and communicated team velocity and sprint/release progress and another metrics

Attended PI planning workshops and facilitated system demo, inspect and adapt workshops for future PIs and Release Management meetings

Used JIRA to maintain product backlog and sprint backlog and to create and track user stories, Sprint planning, tracking and managing sprints, created Scrum and Kanban boards, status reports and burn down charts

Act as a liaison between system users and the software development team to gather requirements and document workflows using Microsoft Visio and results of Business Analysis in Business Requirement Document

iTech Devices - Karachi, Pakistan Feb 18 – Jan 20

Scrum Master/Project Manager

Designed, developed, and launched new products for Shell Nigeria, University of Middlesex and Delta Partners through the use of MS project and by coordinating with various departments to ensure deliverables are met

Managed relationships and launched products for Cisco, Dell, HP, Imation, Apple, Acer, Cisco, Compaq, IBM, Shell Nigeria, University of Middlesex, Microtech, Megaviz, Delta Partners as required by client requirements

Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction

Worked across different departments organizational boundaries to drive results and maximizing business profitability

Helped senior managers to establish direction and goals amongst a project team

Assigned project team roles and responsibilities to individual team members and monitored project progress through MS Project

Mitigated risks, managed requirements, and worked with project stakeholders while managing expectations at the department and project levels

Evaluated new projects and business challenges and designed practical, attainable solutions

Led and represented Itech Dubai on in-house mobile application to ensure projects are prioritized and completed by providing business requirement documents and cost benefit analysis

Provide bi-weekly reports and updates on project status and market updates to all clients through the use of Microsoft PowerPoint

TPS - Karachi, Pakistan Aug 17 – Dec 17

Business Development Executive

Responded to client requests for proposals (RFPs)

Responsible for potential client questions and follow-up call questions

Maintained database (Salesforce, CRM, Excel, etc.) of prospective client information

Understood client needs and offered solutions and support to lessen issues

Researched potential leads from business directories, web searches, or digital resources

Maintained a pipeline of all sales administration using CRM software

Collaborated with upper level management on sales goals, planning, and forecasting

Salsoft Technologies - Karachi, Pakistan Dec 14 – Jan 15

iOS Intern

Designed and built advanced applications for the iOS platform and helped launch TossDown app for iPhone

Collaborated with cross-functional teams to define, design, and ship new features to customer platforms

Education

NED University of Engineering and Technology, Karachi, Pakistan Mar 2017

Bachelor of Software Engineering

GPA: 3.2

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