Summary

*+ years of Salesforce Platform Experience both as Administrator and Developer with Lightning

Experienced in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes.

Define the product strategy in collaboration to ensure alignment on company objectives & shopping Classifieds Group vision over the long and short term; take ownership and make decisions on priorities.

Experience in Salesforce Lightning. Extensive experience developing Lightning Components - both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework.

Actively involve technology, UI and UX, business stakeholders and other disciplines early and throughout the discovery and delivery process

Assisted sales with developing prototype demonstrations, as well as managing and completing system configurations and setting up users

Designed and deployed Custom tabs, Custom Objects, Components, Visualforce Pages, validation rules, Approval Processes and Auto-Response Rules for automating business logic.

Implemented pick lists, dependent pick lists, lookups, master detail relationships, and Record Types to enforce data quality Setup Marketing Campaigns, Assignment rules, Web-to-Lead and Auto-Response rules.

Worked with Dynamic Apex to access objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.

Add methods that can be called from Visualforce pages to Controller Extensions.

Used development tools such as VS Code IDE (for source code editor, debugging and deployment)

Knowledge in web-based systems architecture, service-based architecture, enterprise application required

Deep knowledge of Sales Cloud, Service Cloud and Communities in Salesforce eco system. Extensive experience in Service Cloud features, Knowledge Management, Live Agent, Entitlements.

Experience developing solutions for the Apttus Contract Lifecycle Management (CLM) and Configure, Price Quote (CPQ) systems including X- Author for Word &Excel, development of clause libraries and contract templates.

Hands on Experience in creating dashboards with Einstein Analytics.

Experience with integration of Conga Contract Management and Draw loop Document generation.

Experience in Business Intelligence Applications using Oracle Business Intelligence Apps (BI Apps).

Knowledge with SOX protocols, Change Management and Release Management principles and processes

Experience working with Continuous Integration and Continues Delivery using tools and automation capabilities like on Jenkins, Git, and Jira

Experience in Lightning web components on custom HTML elements by using HTML and modern JavaScript with Aura components.

Used Mocha and Jasmine JavaScript testing frameworks to Salesforce Aura Components in the Lightning Testing Service and Implementing Lightning Web Components with Jest: Delightful JavaScript Testing to achieve robust unit testing of LWCs by using Jest is a best practice

Self-motivated in keeping up to date in terms of newest technologies on the market for back and frontend usage.

Questrade – Toronto, ON June 2019 – Present

Salesforce Lightning Developer

Salesforce.com, Force.com, Apex, Visualforce, LDS, Aura components, SOAP, REST, SOQL and SOSL, HTML, CSS, and JavaScript, VS Code,

Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

Created many app pages, home pages integrating the custom components for Salesforce lightning and salesforce1 mobile app. Developed custom application using Apex, Visualforce and AppExchange.

Worked on Lightning web components (LWC) to leverage the component usability without using apex class and back end call.

Taking on the challenge of modernizing our app by adopting platform innovations with Lightning Web Components, Custom Metadata. Write custom code using Apex and Lightning Web Components, complying with the company vision.

Involved in developing interface integrations between Client and external applications using REST, SOAP, APIs, and Single Sign-On.

Developed Sales, Service cloud and Community Cloud by using modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Implemented UI technologies like Bootstrap, Lightning Design System (LDS), Lightning Components Development, AngularJS, JQuery, and JavaScript.

Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile. Retrieved some data and its functionality from Third-Party API’s and displayed within the lightning component.

Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better. Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to the component.

Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

Minimized code in JavaScript Controllers by adding reusable functions in Helper Component. Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.

Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.

Used refined global search in Lightning by developing Apex classes and Controllers. Experienced using Force.com IDE for creating, modifying, testing, and deploying Force.com Applications.

Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects. Automated the business processes using out-of-the-box tools and services of Lightning Experience.

Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using Data Migration tool called Data Loader. Used field level security along with page layouts in Lightning to manage access to certain fields.

Implemented the Web Services through WSDL in the Salesforce.com for outbound messaging. Worked on Integrating Sender Authentication Package (SAP) and Salesforce systems using SOAP and REST API's.

Used Gearset for deployment for UAT to Production.

Experience in APEX Programming by creating Custom Triggers and perform Asynchronous calls to implement the business logic as per the requirements.

Lead and co-ordinate with offshore development teams during development in various sprints of the project.

Intact Insurance – Montreal, QC Oct 2017 – May 2019

Salesforce Developer/Admin

Salesforce.com IDE, Service Cloud, Salesforce 1, SOAP, SOQL and SOSL, Experience, Visualforce, APEX Classes, APEX Triggers, CUJs, Workflows, Reports and Dashboards, CSS, HTML, JSP, jQuery, Data loader, data Import wizard, Sales Cloud, Service Cloud Migration Tool, Web services API, Validation Rules & Formulas, Migration tool, Email services, Security Controls, Sandbox, Production, Conga Composer

Experience in migrating Client classic features to Lightning experience, including converting Visualforce pages to lightning components and / or using Lightning Design System with Visualforce pages.

Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.

Developed Lightning Components, Events, Helpers, Lightning Schema Builder, Lightning App Builder and Aura Attributes.

Involved in Debugging of various defects and worked on various web services fixes and user interface issues/changes.

Successfully deployed all the Salesforce components using Data Packs through managed org connections and Changesets to Production Environment.

Designed and Developed complex integrations using BULK API, SOAP and REST API - Both Web Service Callouts and custom web Services.

Complete understanding of solution design document for implementation of the project work.

Designed and developed Lightning pages for campaigns using Salesforce Lightning Design System.

Implemented Conga Composer to generate Word, Excel and PowerPoint documents for various purposes like client documentation for product guidelines to presentation and data representation in front of future clients.

Experience in creating Lightning Components and used Lightning Design System to convert existing Visualforce pages to lightning components

Implemented Salesforce Service Cloud & Opportunity Management (Case Management, Entitlement Management, Product & Price Book, High Volume Customer Portal, Partner Portal, Visualforce Sites) for business support and technical support for its channel customers.

Experience in building reusable UI components and pages with Lightning component framework.

Worked with Visualforce List Controllers to act on a set of records with pagination and iterate over a list of records to produce output in a list.

Embedded Lightning Aura Components in Visualforce page by using new Lightning Out feature by event-driven programming.

Developed Test classes and maintained the proper code coverage to deploy into the production boxes.

Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visualforce Pages to suit the needs of the application

Experience in Integration with Drawloop DocGen Package with salesforce for Leads to Accounts and Custom Product Contract management and Price quote

Organized daily scrum meetings to review user stories and progress.

Preparing the documentation of the project.

Tech Mahindra – India January 2016 – Sept 2017

Salesforce Developer/Admin

Salesforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Workflow & Approvals, Custom Objects, Sandbox data loading, Eclipse IDE Plug-in.

Performed the roles of Admin and Developer in the organization.

Interacted with various business team members to gather the requirements and documented the requirements.

Developed various Custom Objects, Tabs, and Entity-Relationship data model, validation rules on the objects, tabs, Components and Custom links.

Experience in technical solution design, creating of JIRA user stories for both local and offshore developer.

Implemented Sales cloud and Service Cloud including: Service Console, Customer Portal & Communities, Case Feed, and Knowledge Base & Entitlements.

Configured Salesforce Automation (SFA) for Campaign management, Opportunity Management, Account and Contact Management, Data Quality Management.

Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.

Used Salesforce Automation Process (SAP), Created work-flow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.

Perform mass update to update the data in SFDC using Demand Excel spreadsheets using Apex Data Loader.

Used SOQL & SOSL for data manipulation needs of the application using platform database objects.

Configured Chatter to track emails from Outlook to Salesforce by following a user.

Worked with Lightning Components like Visual Flows and Process Builder.

Worked on Salesforce.com Application to Setup activities and customized the apps to match the functional needs of the organization.

Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.

Integrated ERP systems with Informatica Cloud to get the live data to different Salesforce Objects.

Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at back end and Visual-Force pages as user interface.

Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields using Restful API callouts. Involved in creating Apex classes, Visualforce pages, Triggers, Workflows, Batch Apex Classes and Schedulers.

Developed complex workflows and approval processes for automating business logic

Used Force.com platform for developing feature rich and user-friendly Visualforce pages for enhancing Salesforce UI.

Used Salesforce.com developer toolkit including Apex Classes, Controllers and Triggers, Visualforce, Force.com, Migration Tool

Provided regular status reports to the management

Education

Salesforce Certified Administrator

Salesforce Certified Platform Developer - 1

Bachelor of Technology in Computer Science Engineer– VIT University, INDIA

Skills

Lightning Experience Development: Salesforce Lightning Design System and Lightning Components, Aura Framework, JavaScript Controllers, Server-side Controllers.

Salesforce.com Development: Apex Language, Apex Trigger, Apex Class & Apex REST and SOAP Web Services, SOQL, SOSL, Visualforce (Page, Component & Controllers), HTML.

Administration: Reports &Dashboards, Validation Rules, Users, Roles and Profiles Deployments (Change sets), Workflow Rules, Approval Process, Sandbox Refreshments, Apex Data Loader, Import Wizards, Packages, Custom Apps, Custom Labels, Sharing Settings, Communication Templates.

Languages: Apex, Ajax, Java, JSP, XML, HTML, Java Script, CSS

Tools/Utilities: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connecter, Force.com Platform (Sandbox, and Production)

Databases: Force.com DB, Microsoft SQL Server 2000/2005/ 2008

Web Services: REST, SOAP, WSDL

Query Languages: SOQL, SOSL, MS SQL

IDE: Eclipse IDE, VS Code

Packages: MS Word, MS Excel, MS PowerPoint, MS Project, MS Visio

ETL/Integration Tools: Apex Data Loader, Informatica, Force.com workbench, Jitter bit, Apttus CPQ.

Operating Systems: Windows 7/8/10, MAC OS X.

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