Recruiter, Branch Bank Manager, TA Manager

Sian (Shawn) D. Vrana

**** ******* ******** **

Fort Worth, TX 76137

Mobile 817/913-1243

adk4h2@r.postjobfree.com

Strengths/Core Competencies

18+ years of direct and indirect recruiting experience managing all types of candidates for a variety of positions to include financial, executive, legal, human resources, sales, insurance, and more. Recruited experienced qualified candidates in a variety of industries from Fortune 500 to small family-owned companies.

Operated full-cycle recruiting desk while creating and directing recruiting team with metrics and goals daily along with managing advertising, screening, interviewing, scheduling interviews, background screening, and onboarding.

10+ years of Selling Branch Manager experience, managed branch employees, temp employees, payroll and benefits, workers compensation, monthly reporting, and client/hiring manager relationships.

20+ years of banking/mortgage experience in a Vice-President/Branch Manager and/or Relationship Manager capacity responsible for recruiting, interviewing, hiring, managing, motivating employees while meeting customer needs for financial products and exceeding company set goals. Performed a variety of positions in during banking experience.

10+ years working with 3rd party vendors, using recruiting tools, the internet, job boards, and social media.

Recognized as “Superstars recipient 4 separate times for being recognized as top 5% of company branches.

Adept at responding promptly to customer issues, questions, and concerns, able to multitask and meet required deadlines.

Excellent organizational, written skills

Certainty Home Loans 1/2020 – Current

Regional Talent Acquisition Manager

Responsible for developing and implementing sourcing and recruitment strategies that produce the highest quality candidate slate while keeping abreast of industry trends, best recruitment practices, and leading-edge sourcing streams. Adjust strategy to ensure optimal recruiting abilities.

Establish consultative relationships with the leadership team, branch, and regional managers to ensure talent needs are anticipated and that the appropriate strategies are in place to meet hiring manager needs.

Establish rigorous selection criteria to include interview & screen applicants for applicable background and skills.

Ensure compliance with all legal aspects of recruiting and candidate selection.

Strong consulting skills including negotiation, persuasion, coaching, teaching, influencing, listening, and objectivity.

Directly solicit candidates through extensive call, email, Textus, and LinkedIn efforts for consideration of open mortgage loan sales positions throughout a defined territory encompassing several states to include loan processors, assistants, originators, branch managers, area managers, closers, mortgage processors, and underwriting team members.

Handle job postings, advertising, screening resumes, interviewing, scheduling follow-up interviews, corporate office prospect meetings, and pre-offers.

InterLinc Mortgage 6/2019 – 12/2019

VP Business Development

Self-generated a candidate pool of quality candidates further developing a repetitive strategy for driving direct interest to make a change or explore other company options.

Solicited candidates through extensive call, email, and LinkedIn efforts for consideration of open mortgage loan sales positions throughout a defined territory in the US encompassing several states to include loan processors, assistants, originators, branch managers, area managers, closers, and underwriting team members.

Managed the creation of job postings, advertising, screened resumes, interviewed, and scheduled interviews with managers or regional team members. Extended verbal offers followed by written offers and initiated background review.

Work with a series of managers and teammates to access hiring needs and set a strategy around hiring for those positions.

Gateway Mortgage Group 1/2017 – 6/2019

Regional Sales Recruiter

Responsible for self-generating a candidate pool of passive and interested quality candidates further engaging them in an interview and eventually forwarding their employment details and schedule interviews for hiring managers.

Directly solicit candidates through extensive call, email, and LinkedIn efforts for consideration of open mortgage loan sales positions throughout a defined territory in the US encompassing several states to include loan processors, assistants, originators, branch managers, area managers, closers, and underwriting team members.

Handle job postings, advertising, screening resumes, interviewing, scheduling follow-up interviews, corporate office prospect meetings, and pre-offers.

Work with Branch Managers, Regional and District Sales Manager to develop rapport and relationships with hiring managers while maintaining a consistent level of communication regarding the status of their hiring needs.

Recognized as being a top performer for 2017 by being invited and attending annual production trips.

Volt Workforce Solutions 6/2015 – 01/2017

Senior Recruiter/Professional Search Recruiter

Responsible for sourcing and finding quality candidates for open direct hire positions while engaging feedback from the hiring manager and maintaining a steady stream of qualified candidates.

Operated full-cycle recruiting desk focusing on a temp to hire and direct hire placement of managerial, financial, call center, accounting, and customer service positions while handling job postings, advertising, screening resumes, interviewing, scheduling follow-up interviews, and extending job offers.

Worked with Sales Manager to develop rapport and relationship with hiring managers and maintain regular communication regarding the status of their order.

Facilitate all onboarding, orientation, customer integration, and background screening before starting.

Adecco 1/2012 – 4/2015

Branch Manager, General Staffing & Financial Recruiting

Superstar rated (top 5% of all branches) “Selling Branch Manager” for a company branch in Dallas/Ft. Worth Market. Accountable for documenting sales activity into Salesforce.

Responsible for providing stellar customer service and improving scorecard performance for several major national accounts resulting in elevation from Tier 2 provider to Tier 1 status and with more opportunity for business which resulted in an increase of 13% in business.

Ranked in the top 5% of over 5500 branches, over the 3 years increased sales an average of 157%

Responsible for hiring, training, and development of branch personnel.

Consistently increased market share, branch sales, and profitability,

Provided retention strategies by encouraging full employee engagement and developing career development opportunities.

Managed branch’s workers’ compensation and unemployment claim to minimize the Branch’s exposure and resulting expenses. Working directly with medical providers and managed service providers to keep direct costs to a minimum.

Completed planning and budgeting, full P & L responsibility for the past 3 years.

BBVA Compass Bank 6/2010 – 11/2011

Branch Retail Executive, Vice-President

Improved branch ranking from 19th to 9th in 6 months. Accepted transfer to struggling branch and achieved #1 district customer service ranking out of 19. Met and exceeded all goals in sales categories. Achieved 100% goals in all sales categories

Recognized for compliance internal audit scores over 98%

Responsible for recruiting, hiring, training, and management of personnel

Created training program to “upsell” products for bankers and tellers which resulted in a significant increase in branch sales, profitability, and bonuses and resulted in ranking improvement.

Responsible for budgeting, planning, and branch P&L management

Responsible for compliance with all state and federal regulations and bank policies and procedures

Wells Fargo Bank (Legacy Wachovia & SouthTrust Bank Employee 11/2005 – 6/2010

Wachovia @ Work Relationship Manager, Vice-President

Demonstrated successful leadership, organizational, communication, and implementation skills. Extensive banking experience in a variety of job functions focusing on internal and external business partnerships, customer-focused and goal-oriented.

Increased business by an average of 151% while in the role

Business Development in huge DFW territory

oOrganized and targeted new business through cold calling, client referrals, and relationship development

oDeveloped new business for the multi-branch area, comprising of 87 branch offices within DFW.

oGrew the number of participating companies from 43 to 867 while prospecting new opportunities and initiating referrals from the existing client base. Averaged increase in growth annually of 164 companies per year which was the highest corporate average.

oManaged customer account base of 867 companies and attended annual employee benefit enrollment meetings providing educational seminars or selling W@W program

Strategically created sales action plans in conjunction with de novo center openings that capitalize on opportunities, competitor weaknesses, and supports overall market and corporate goals. Focus action plan on premier businesses to drive significant revenue and profitability within the program. Canvas market with financial center employees and Business Bankers before de novo opening to drive process and goals. Work closely with retail to have successful De novo openings.

Created and maintained a database of competitor programs which was used to create a feature and benefit competitive matrix that branch employees could use to better increase their ability to secure new clients. This program was so successful it was implemented in the other areas of Wachovia.

Developed and maintained networking relationships, specifically becoming active on the Northeast Tarrant Chamber of Commerce Board as a Liaison between Chamber and Business community. This position helped me to be introduced to several prominent business leaders and to indirectly sell Wachovia in a Business to Business environment.

Developed company-wide training material for Wachovia @ Work program and guidelines that provided training for new hire financial specialist and teller employees. Responsible for quarterly training at district manager meetings.

Interacted effectively with finance and human resource contacts and c-level executives within a variety of different types and sizes of organizations.

Wells Fargo, Legacy Wachovia and Legacy SouthTrust employee 9/2002 – 11/2005

Financial Center Manager, Vice-President

Managed overall activities of denovo financial center to achieve service quality, sales, and marketing, and financial growth goals while promoting a team-working environment. Responsible for the profitability of financial center through active participation in business development efforts, networking, client retention, monitoring and controlling non-interest expense items, and ensuring increases in fee income.

Responsible for leading the sales process that includes all cross-selling, deposit/savings accounts, loans, and referrals to other lines of business.

Manage financial centers’ staffing, training, coaching, performance appraisals, promotions, salary recommendations, disciplinary/employee relations’ issues, and retention of key employees.

Developed and implemented monthly marketing initiatives that resulted in increases to customer base by an average of 22% and an increase in bank deposits monthly.

Responsible for branch security and risk management.

Education:

Tarrant County College, Associates Degree - Banking & Finance

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