Administrative Assistant Customer Service

Jaye Maggiolo

************@*****.*** 972-***-****

OBJECTIVE

Seeking an opportunity to obtain a challenging position where my interpersonal, planning, leadership, and technological skills will contribute to the overall advancement and growth of the organization. EDUCATION AND ACHIEVEMENTS

University of Central Florida, Orlando, FL January 2018 - Present

Current Senior pursuing a Bachelor of Science in Legal Studies GPA: 3.8

Dean’s List

Trinity Valley Community College, Dallas, TX January 2016 - August 2016

Pursued a Bachelor of Arts degree in Theatre GPA: 3.8

Dean’s List

Sam Houston State University, Houston, TX August 2015 - January 2016

Pursued a Bachelor of Arts degree in Theatre GPA: 4.0

Dean’s List

PROFESSIONAL PROFILE

Highly efficient in calendaring, scheduling, and communicating specific and accurate data

Proficient in filing with the Florida courts via the e-Filing portal

Proficient in Prevail, WordPerfect, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint

Excellent attention to detail with a deadline-oriented mindset

Achieved typing skill of 94 words per minute

Highly trained in developing and maintaining trusting relationships with clients PROFESSIONAL EXPERIENCE

Law Offices of Michael E. Nebel, P.A., Orlando, FL February 2018 - Present Legal and Administrative Assistant

Filing documents with the Florida court system using the e-Filing portal

Drafting legal documents such as Motions, Notices, Pleadings, etc.

Maintaining fluid and clear communication between clients and attorney

Investigating facts and conducting research to help in the resolution of legal disputes

Monitoring and ensuring compliance with state and federal regulations

Analyzing workplace procedures and created new, more effective systems for filing and recording information First Baptist Church of Orlando, Orlando, FL January 2017 - Present Worship Leader

Organizing, preparing, and facilitating a weekly gathering of college students located throughout Orlando

Leading, organizing, and executing weekly services with over 200 participants

Coordinating and constructing a team of volunteers for multiple regular weeknight events

Drafting, editing, and presenting speeches to auditoriums of 150 congregants The Walt Disney Company, Orlando, FL August 2016 - January 2017 Merchandise Associate

Providing outstanding customer service to each individual guest

Training for excellence in problem solving and time management

Assisting customers in inquiries and customized requests

Upholding established standards for cleanliness to ensure a healthy and safe environment

Highly trained in developing and maintaining trusting relationships with clients

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