Gaile Donatelli, MBA
******@*********.***
Summary
Degreed Business Professional & Certified Virtual Facilitator whose experience includes knowledge of
financial statement, analysis of metrics, aggressive AR collections, analytical demographics
skills, customer relations, sales and marketing, budgets and forecasting, event
planning / organizing, problem solving, and management
Professional Experience
Fifth Third Bank 2016 – 2020
2016 – 2020 – Cleveland, Oh
Learning Facilitator
Virtual and On-Site trainer for skilled in presenting courses to Customer Service Representatives, Personal Bankers, Financial Center Managers, and others within the organization
Certified in presenting eight courses to various levels within the organization
Work in WorkDay to verify attendance and view class schedules
Maintaining attendance records for participants
Ensure the learning is presented in a clear manner
Access participants learning and report any concerns to management
Assisted in rolling out Linked in Learning within the organization
ARAMARK 2005 – 2015
2015 – 2016 – Cleveland, OH
ARAMARK Consultant
On-Site trainer for Higher Education assisting in implementing a new financial system
Review process for inputting data
Develop new procedures within the organization for streamlining the flow of paperwork
2014 - 2015
Global Field Financial – Site Implementation Lead
Virtual Trainer
Working with Headquarters to train US teams on the new financial reporting tool
Train 15 – 20 participants using WebEx on how to report weekly financials to Headquarters
oWorked with all Lines of Business within ARAMARK
Identify issues with the Merchant Identification Numbers being entered into the Profit Centers Central Site Profile
Assist with one-on-one training to review that the financial information is being entered correctly
Monitor Yammer site and answer Global Field Financial (financial operating system) User’s questions
Clarify information that is entered into the Profit Center’s profile is correct
2011 – 2014
ARAMARK Refreshment Services
Business Manager
Office Coffee Service and Vending segment of Aramark for the Cleveland area with annual managed volume of approximately $10 million. Manage 5 Customer Service Associates and 2 Warehouse Associates.
Financial reporting/analysis, asset management
Payroll Processing and Human Resources
o8 Direct Reports
oPeopleCenter, AccuVantage, Timecard Collection Services (TCS)
o30+ Employees
National Account Liaison
oPerform District Manager and Sarbanes Oxley audits
Budget and Forecasting for approximately $10.0 million annual volume
Reduced over 60 day AR from 12.0% to 2.0%
Corporate and Client related reporting
oGeneral Ledger account reconciliation
oExpense Detail reconciliation
oMonthly Sales reconciliation
oVending Route reconciliation
2007 – 2011 – Cleveland, OH
ARAMARK Business Dining
District Controller
January 2005 – February 2007
Controller
Direct contracted food and beverage service for Progressive Insurance corporate headquarters at 10 separate facilities across the East Side of Cleveland, Ohio with annual managed volume of approximately $6 million. Services include restaurants, catering, quick grab, retail convenience store outlets and branded franchise concepts, Subway, Quiznos’ and Starbucks. Manage full-time staff including cash room, and indirectly 8 location managers.
Financial reporting/analysis, asset management
oImproved Accounts Payable vendor approval 8% over prior year
Payroll Processing, and Human Resources
o1 Direct Report, and 12 Indirect Reports
oPeopleCenter
o60+ Employees
QA Review
National Account Liaison
oPerform District Manager and Sarbanes Oxley audits
Increased overall client confidence of financial reporting
oBudget and Forecasting for approximately $6.0 million annual volume
Corporate and Client related reporting
oGeneral Ledger account reconciliation
oExpense Detail reconciliation
Analyze product mix
FRESH (in classroom) Trainer
Safety Champion
oSafety Audits
Education
MBA, Management, University of Akron, Akron, Ohio
BS, Marketing Management, University of Akron, Akron, Ohio
In-Sync Training - Certified Virtual Facilitator
Computer Skills
Microsoft Excel, Word, PowerPoint; MAS90, PeopleCenter, MEI, HCMS, TimePlus, Outlook, MRS, Manager’s Tool Kit, WebEx Training and Meetings, Internet, WorkDay, Kronos
Additional Skills
Human Resources, Account Reconciliation, Accounts Receivable, Accounts Payable
Awards
Rookie of the Year (ARAMARK)