Gaile Donatelli, MBA

adk4e4@r.postjobfree.com

216-***-****

Summary

Degreed Business Professional & Certified Virtual Facilitator whose experience includes knowledge of

financial statement, analysis of metrics, aggressive AR collections, analytical demographics

skills, customer relations, sales and marketing, budgets and forecasting, event

planning / organizing, problem solving, and management

Professional Experience

Fifth Third Bank 2016 – 2020

2016 – 2020 – Cleveland, Oh

Learning Facilitator

Virtual and On-Site trainer for skilled in presenting courses to Customer Service Representatives, Personal Bankers, Financial Center Managers, and others within the organization

Certified in presenting eight courses to various levels within the organization

Work in WorkDay to verify attendance and view class schedules

Maintaining attendance records for participants

Ensure the learning is presented in a clear manner

Access participants learning and report any concerns to management

Assisted in rolling out Linked in Learning within the organization

ARAMARK 2005 – 2015

2015 – 2016 – Cleveland, OH

ARAMARK Consultant

On-Site trainer for Higher Education assisting in implementing a new financial system

Review process for inputting data

Develop new procedures within the organization for streamlining the flow of paperwork

2014 - 2015

Global Field Financial – Site Implementation Lead

Virtual Trainer

Working with Headquarters to train US teams on the new financial reporting tool

Train 15 – 20 participants using WebEx on how to report weekly financials to Headquarters

oWorked with all Lines of Business within ARAMARK

Identify issues with the Merchant Identification Numbers being entered into the Profit Centers Central Site Profile

Assist with one-on-one training to review that the financial information is being entered correctly

Monitor Yammer site and answer Global Field Financial (financial operating system) User’s questions

Clarify information that is entered into the Profit Center’s profile is correct

2011 – 2014

ARAMARK Refreshment Services

Business Manager

Office Coffee Service and Vending segment of Aramark for the Cleveland area with annual managed volume of approximately $10 million. Manage 5 Customer Service Associates and 2 Warehouse Associates.

Financial reporting/analysis, asset management

Payroll Processing and Human Resources

o8 Direct Reports

oPeopleCenter, AccuVantage, Timecard Collection Services (TCS)

o30+ Employees

National Account Liaison

oPerform District Manager and Sarbanes Oxley audits

Budget and Forecasting for approximately $10.0 million annual volume

Reduced over 60 day AR from 12.0% to 2.0%

Corporate and Client related reporting

oGeneral Ledger account reconciliation

oExpense Detail reconciliation

oMonthly Sales reconciliation

oVending Route reconciliation

2007 – 2011 – Cleveland, OH

ARAMARK Business Dining

District Controller

January 2005 – February 2007

Controller

Direct contracted food and beverage service for Progressive Insurance corporate headquarters at 10 separate facilities across the East Side of Cleveland, Ohio with annual managed volume of approximately $6 million. Services include restaurants, catering, quick grab, retail convenience store outlets and branded franchise concepts, Subway, Quiznos’ and Starbucks. Manage full-time staff including cash room, and indirectly 8 location managers.

Financial reporting/analysis, asset management

oImproved Accounts Payable vendor approval 8% over prior year

Payroll Processing, and Human Resources

o1 Direct Report, and 12 Indirect Reports

oPeopleCenter

o60+ Employees

QA Review

National Account Liaison

oPerform District Manager and Sarbanes Oxley audits

Increased overall client confidence of financial reporting

oBudget and Forecasting for approximately $6.0 million annual volume

Corporate and Client related reporting

oGeneral Ledger account reconciliation

oExpense Detail reconciliation

Analyze product mix

FRESH (in classroom) Trainer

Safety Champion

oSafety Audits

Education

MBA, Management, University of Akron, Akron, Ohio

BS, Marketing Management, University of Akron, Akron, Ohio

In-Sync Training - Certified Virtual Facilitator

Computer Skills

Microsoft Excel, Word, PowerPoint; MAS90, PeopleCenter, MEI, HCMS, TimePlus, Outlook, MRS, Manager’s Tool Kit, WebEx Training and Meetings, Internet, WorkDay, Kronos

Additional Skills

Human Resources, Account Reconciliation, Accounts Receivable, Accounts Payable

Awards

Rookie of the Year (ARAMARK)

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