FEDERICK PAQUEO NATIVIDAD

Molave St, Zone *, Barangay Liboton

Naga City, Camarines Sur

E-Mail Add: adk4d8@r.postjobfree.com

Current Contact #: +639*********

POSITION APPLIED FOR:

WORK EXPERIENCE:

Sitel Philippines

OJV Building, Julia Vargas Street

Pasig City, Metro Manila

Position: Customer Service Representative

Equifax Canada Account/AT&T Direct TV

June 12, 2019 to December 15, 2020

EQUIFAX Canada Account

Duties and Responsibility:

•Authenticate Caller information before providing Services

•Provide Information about Consumer Credit History

•Sending request to update Consumer Personal Information

•Sending request to update Consumer Credit file

•Provide information abount the possible factor that can affect Consumer credit score

•Placing Identity alert or Fraud alert if the Consumer is a victim of lost Identy or Fraud victim.

•Processing Consumer credit report

•Pitching deferrent Monitoring Product to the Consumer

•Processing Sales to Consumer monitoring product

•Processing cancellation to Consumer monitoring product

•Sending Escalation email if the request of the Consumer is more the delays period.

•Provide information to the Consumer the specific requirements to update Consumer credit file.

•Provide assistance to the Consumer to log-in to their account

•Create account to new Consumer

AT&T Direct TV Account

Duties and Responsibility:

•Authenticate Caller information before providing Services

•Provide customer General Information about their Direct TV account

•Provide information about thier billing statement

•Processing Pay per View subcription

•Providing information about the ongoing contract negotiation between Direct TV and TV channels

•Processing free portable antenna for those customers affected by contract negotiation

•Receiving and transfer call if the concern of the customer is about Technical issue

Arabian Agricultural Services Company (ARASCO)

Poultry Processing Plant Unit

P.O. box 53845, Riyadh 11593

Kingdom of Saudi Arabia

Position: Shipping and Warehouse Manager

Reporting to Poultry Processing Plant Vice President

January 2014 to February 2016

Duties and Responsibility:

•Managing 52 employees of Warehouse and Shipping

•Managing Daily Operation of both Dry Warehouse and Chilling Room

•Monitoring of Dry Warehouse stocks and PPP finished product stocks

•Monitoring efficiency of Daily warehouse and chilling room delivery and withdrawal

•Monitoring Daily employees attendance

•Maintain Availability of all Dry Warehouse stocks

•Delegate and motivate staff

•Authorize to approve Purchase Request

•Authorize signatory of overtime for Shipping and Warehouse employees

Position: Planning Executive for Poultry Processing Plant

Reporting to Planning Manager

January 2013 to December 2013

Duties and Responsibility:

•Planning yearly and quarterly production operation plan

•Planning Warehouse yearly and quarterly stocks

•Monitoring movement of warehouse and Chilling room stocks

•Providing daily and weekly production operation report to the higher management

•Providing daily inventory to the higher management

•Supporting daily production operation

•Gathering data from production report for analysis

•Daily coordination to the other department for the next plant operation

•Monitoring Daily Production Operation

Position: Sales Analyst

Reporting to Sales and Marketing Vice President

January 2011 to December 2012

Duties and Responsibility:

•Providing Daily, weekly and yearly Sales report

•Providing weekly and yearly Market Analysis

•Providing daily Salesman performance report

•Providing weekly presentation report to be present to the Management

•Acting as assistant to the Sales and Marketing Vice President

Position: Sales Quality Assurance Executive

Reporting to Sales and Marketing Vice President

January 2010 to December 2010

Duties and Responsibility:

•Monitoring Quality and Temperature of finish product load out

•Monitoring Temperature of Sales and Marketing delivery truck

•Random visit to the supermarket to check the temperature condition of their Chiller

•Monitoring log tag performance of each delivery truck

•Authorize to cancel/recall deliveries if the delivery truck or supermarket chiller did not meet the required temperature

Position: Sales Coordinator

Reporting to Sales and Marketing National Manager

March 10, 2004 to December 2009

Duties and Responsibility:

•In-charge of Daily Production Order

•In-charge of Distribution of finish product

•In-charge of Daily driver and route schedule

•In-charge of receiving orders from customer, merchandiser, Van Salesman and Sales Representative

•Sales and Marketing petty cash custodian

•In-charge of fuel allocation to Sales and Marketing cars and delivery trucks

•In-charge of driver trip allowance

•Stock custodian of Fresh and frozen product

•Authorized signatory of fresh and frozen product withdrawal

•Providing Sales Report, stock update, daily load out report

•Acting as supervisor to all drivers and Salesman and secretary to the Sales Manager

LBC EXPRESS, Incorporated

General Aviation Comp

Domestic Airport, Pasay City

Philippines

Position: Team Leader

Reporting to Assistant Vice President

October 1999 to July 2003

Duties and responsibility:

•Monitoring Daily incoming shipment and delivery

•Monitoring daily delivery performance

•In-charge of finding corporate account

•Monitoring petty cash movement

•Monitoring daily sales report

•Monitoring undelivered and return to sender shipment

•Authorize approval of petty cash request

•Authorize approval of credit limit for corporate account

Position: Sales Associate

Reporting to Branch Manager

June 1993 to April 1999

Duties and responsibility:

•Accepting cargo, letter from the customer

•Accepting money remittance

•Release shipment for pick-up

EDUCATIONAL ATTAINMENT:

COLLEGE : Colegio de San Juan de Letran

COURSE : Bachelor of Science in Commerce-Major in Business Management

Year : 1987 to 1992

HIGH SCHOOL : Santa Clara Academy

Year : 1980 to 1984

ELEMENTARY : Santa Clara Academy

Year : 1973 to 1980

SEMINAR AND TRAINING ATTENDED:

•Food Safety for Manufacturing

Al-Kharj, Kingdom of Saudi Arabia

November 03, 2014

•Awareness and Internal Auditing to ISO 22000:2005

Arasco Foods, Riyadh, Kingdom of Saudi Arabia

April 03 to 05, 2010

•Product Orientation Seminar

D &E bldg. Roces avenue cor Quezon avenue, Quezon City

February 15, 2003

•Re-Visiting the Basic Seminar

D &E bldg. Roces avenue cor Quezon avenue, Quezon City

December 11 – 12, 2002

•Metro Manila Strategic Planning

Punta Baluarte, Calatagan, Batangas

February 1-2, 2002

BASIC SKILLS:

•Computer( Microsoft Excel, Microsoft Word, Microsoft Power Point)

PERSONAL DATA:

Nick Name : Ricky

Date of Birth : May 15, 1968

Place of Birth : Naga City

Civil Status : Married

Sex : Male

Citizenship : Filipino

Height : 6’1

Weight : 170lbs

Religion : Roman Catholic

Name of Spouse : Justina Rosalie KonahapNatividad

Languages or Dialect can : English, Tagalog, Bicolano and Arabic

Speak/Write

Person to notify in case of : Isabel Paqueo

Emergency

Relationship/Address : Mother, Molave St, Liboton Naga City

PERSONAL REFERRENCE:

Available upon Request

FEDERICK PAQUEO NATIVIDAD

Applicant

Contact this candidate