Social Media Manager

GIULIA TONOLETTI

*********.******@*****.*** • Skype: *********.******@*****.*** • +39-347-*******

Via della Palazzina, 71 • Brescia (BS), 25124 - ITALY Education

**** ********* ********* ******* *edford, MA, US

Associate’s Degree in Digital Photography II

• GPA: 4.0

2015-2017 Catholic University of Sacred Heart Milan, IT Master’s Degree in Political Sciences: Policies for International Cooperation for Development Thesis title: “Smart Cities. The Role of Cities for a Sustainable Future” Key achievements: Graduated with Highest Honor (110/110 summa cum laude), awarded the University merit scholarship

2012-2015 Catholic University of Sacred Heart Brescia, IT Bachelor’s Degree in Languages and Literature: Languages and Techniques for Information and Communication

Thesis title: “The Relationship Between Mass Media and Politics in the USA. Analysis of Three Cases: the Vietnam War, the Murder of John Fitzgerald Kennedy and the Watergate Scandal.” Key achievements:Graduated with Highest Honor (110/110 summa cum laude), awarded the University merit scholarship

2012 Oakton Community College Des Plaines, IL, US

Associate’s Degree in EnglishComposition for native American speakers and Theater and Performing Arts

GPA: 4.0

Work Experience

March 2019 – Donna Franca Tours Boston, US

present Sales and Operations Manager

• Managing relationships with acquired and potential customers

• Sales negotiations and definition of costs and service conditions

• Creation, advertising and sale of tour packages

• Tour Leader for groups of Travel Agents on Educational Trips to Italy

• Content creation for the Donna Franca Tours Social Media pages

• Personal Assistant

• Editor and translator

November 2020 – Amazon Logistics Castegnato, IT

January 2021 Warehouse Operator (temporary position)

• • Use of IT tools and management software

• • Management skills: reception, sorting, storage, and quality control November 2018 – IKEA Brescia, IT

February 2019 Promoter and Sales Personnel (temporary position)

• Attracted new customers and answered customers’ questions and needs

• Assisted the business development team and helped the company reach revenue targets March 2018 – Opera Labori Castenedolo, IT

April 2018 Management Analyst (temporary position)

• Verified data points for potential clientele and registered in company internal database

• Identified cross-business collaboration opportunities within the global market February 2017 – U.S. Consulate General Milan – Public Affairs Milan, IT July 2017 Social Media Manager (Full-time internship)

• Content creation, editing and translating for the Public Affairs Social Media pages

• Identified and distributed important political events to American diplomatic community

• Served as Personal Interpreter for US Consulate employees

• Promoter for Public Affairs diversity including directing and editing promotional videos

• Director of photography for Official US Consulate events October 2016 – U.S. Consulate General Milan – U.S. Commercial service Milan, IT February 2017 Commercial Specialist Assistant (Full-time internship)

• Advertising of American tourism and events related to the US within Italy

• Lead coordinator for a cinema premiere for US Ambassador

• Identification/correspondence of US companies interested in investment within Italy

• Used database program ITA Salesforce CRM

July 2014 – StudyTours International New York, US – Dublin, IE – London, UK July 2018 Tour Leader

• Responsible for large groups during summer holidays abroad

• Organized activities and excursions

• Planned, booked and guided tour visits

• Served as simultaneous or consecutive interpreter September 2014 – Giornale di Brescia (newspaper) Brescia, IT October 2014 Social Media Manager (Full-time internship)

• Editorial composition for the multimedia sector

• Audio and video editing for television news broadcast

• Website manager responsible for updates and design June 2010 – Au Pair World / Au Pair in America London, UK – New York/Chicago, US August 2012 Au Pair

• Responsible for care giving for a multi-child household September 2006 – English and Italian Language Instructor Brescia, IT July 2020 Lead English and Italian Instructor

• Lesson preparation and implementation for individual a as well as large group

• Classroom management and curriculum development for students aged six to adult Extracurricular experience and Certificates

2004 – present Experience living/working/studying/volunteering in Europe and US 2017 Certificate of Appreciation Milan, IT

Awarded the US Department of State Certificate of Appreciation for exemplary service 2007 – Student Representative (from 10th to 13th grade) Brescia, IT 2011 Ensured proper representation of students at the high school council Languages and Skills

Italian

Mother tongue

English

Bilingual

Spanish

Advanced

German

Beginner

Attention to detail Easily Adaptable Event planner Proficient in ICT

Organization Skills Problem Solver Quick Learner Travel Planner and Guide Interests

Travel and tourism, photography, Italian cuisine, technology, history, music.

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