Social Media Office

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KARISHMA

BHATIA

Nationality: Indian

Date of birth: 12/05/1992

Marital Status: Married

Resident Status: Permanent Resident, Qatar

Email:********.******@*******.***

Visa: Family sponsored Visa

Contact : +974-********

OBJECTIVE

Highly organized and well-experienced communication/admin coordinator with over 5+ years in customer service activities. I have successfully planned and managed corporate events, meetings, trade shows, and weddings. I have also previously enhanced the organization of the event department by carrying out administrative tasks.

PROFESSIONAL EXPERIENCE

IDEAL for fire safety and devices -JETEE group(Qatar) Admin/Accountant/Human Resource Coordinator (August 2020-current)

Talent acquisition via various portals, onboarding employees, filling and keeping track of employee personal documents.

Maintaining daily logs of team reports.

Building a relationship with stakeholders to bridge the gap with management.

Generating payroll and payslips

Raising Purchase Orders to supplier, sending FPO copy to JETEE-Jordan

Raising and tracking Delivery note & Invoice to customers.

Office filing work (EJR, Quotations, PO from customers, Ideal PO to supplier, invoice, DN, letters, contracts); petty cash records (original and copies of bills)

Answering office landline calls, reply to emails and minutes of meetings records.

Coordination with other staffs/ engineers & AMC teams

Memo, draft letters to customers, sending quotations to customers

Preparing bi-weekly, report for sales order, purchase order, PDC master sheet & payment collections to be prepared and submitted to management.

Quotations follow-up with customers & payment follow up with customers on notice

AMC-FSR filling

PO/ Contract review & verify with our quotations scope of work A-Cube Projects, Chennai, India

Marketing Communications Coordinator (Part time), Jan 2018-August 2019

Was responsible for all online promotion, including creation of content on Facebook, Twitter, and other various social media sites.

Assisted in setting up and organizing large event

Arrange and coordinate all on-site logistics, including transportation, accommodations, meals, guest speakers and audiovisual support.

Coordinated vendors, and event contributors including performers, photographers, caterers, and transportation services.

Planned and coordinated menus, set up details, rentals, and desired specialty items with client and club staff members.

Organized and maintained events and details in Microsoft Excel and Word documents.

Enhanced the organization of the event department by carrying out administrative task 2

BRITISH AIRWAYS, Chennai, India

Special Services Clerk, (Airport ground operations) November 2013- October 2017

Performed administrative support and general office duties.

Maintain solid customer service relationships by handling questions and concerns with accuracy & professionalism, adhering to BA policies in all circumstances.

Developed cross-departmental relationships, which support development and continuous improvement of operations.

Registered the participants on the booking system. Crisis Management when there were flight delay.

Co-ordinated with other entities like hotels and transport in case of delays that required night stops.

Prepared presentations and training the new joinees.

Surpassing the targets for selling Airport Upgrades.

Supervised the flight operation and dealt with 400 customers on daily basis for their efficient boarding/arrival procedures.

Ensured customer service relationship maintained at all times, adhering to BA policies in all circumstances

Ensured customers baggage is processed and delivered to/from aircraft in a safe and timely manner. TECHNICAL SKILLS: Microsoft Office (Excel, Word and Team), Social Media outlets, Acrobat Reader MANAGEMENT SKILLS

Solid organizational skills with ability to prioritize in fast-paced environment with attention to detail

Strong interpersonal skills, able to build relationships quickly including with colleagues and projects in other locations

Communications Knowledge: Knowledge of procedures and information for public relations/communications strategy development, planning and execution

Strong analytical skills; solid decision making capabilities coupled with the ability to analyze situations and provide recommendations for engagement

Ability to multi-task, manage deadlines and a high volume of projects in a fast-paced environment and detail orientation

Knowledge of and skill in report preparation, proofreading and attention to detail EDUCATION

M.O.P Vaishnav College, Chennai, India

Bachelor of Science in Food Science & Management July 2010-March 2013 Lady Andal Venkatasubba Rao Higher Secondary School, Chennai, India Class 12th March 2010

LEADERSHIP EXPERIENCE

Member of Parliament in the Health & Environment Ministry at M.O.P. Vaishnav College April 2011 to March 2012.

Member of Rotaract Club at M.O.P. Vaishnav College for three years.

Secretary of Rotaract Club in the year 2012-13.

LANGUAGES SPOKEN

English (Fluent), Tamil, Hindi, Gujarati

REFERENCES

References are available upon request.

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