CURRICULUM VITEA

CHANTEL MERRIDY SMITH

** ********** *** *********** **** Cell: 072******* Email: adk490@r.postjobfree.com

841**********

I’m a professional, well organized and hardworking individual and can apply myself to any job given to me. I consider myself to be very self-motivated but I also work extremely well within a team and am strongly motivated to achieve my future goals. I can relate well with people at all levels and am very customer focused with good problem-solving skills. In previous roles I have shown I can be adaptable and friendly person always able to use my initiative whilst willing to learn. All the jobs I have had I’ve enjoyed and worked to the best of my ability striving to achieve a high standard of work and excellence in everything I do.

HIGHLIGHTS OF QUALIFICATION:

Experienced in all Clerical and receptionist duties.

Key Account Manager Course.

Experienced in using office equipment.

Over 9 + Years office experience and 4 years Cashier.

Professional Appearance and manner.

Responsible reliable and friendly.

Strongly, self motivate punctual and follow directions accurately.

Competent with Computers and the ability to use Word Excel Electrolog CDS (Complete Distribution System), Outlook Calendar and Internet Explore, Kerride.

Good knowledge of maintaining cash register and other cash related procedures.

Training and Qualifications

Northlink College, Parow

NIS (N2) Business Studies, NSS (N3) Business Studies

Business Afrikaans, Business English, Office Practice, Information Practice, Computer Practice, Accounting

Computer Skills

MS Word, Excel, Access, Publisher, Power Point, AS400, Internet, Outlook.

SKILLS

Good coordination

Customer Service skills.

Capacity to work under pressure.

Basic math skills

Professional telephone etiquette.

Accuracy with numbers in clerical task such as sorting filling and looking up information.

Active listening.

Transforming data from paper into computer files or database.

Putting part in to data base as it arrives, for stock.

Ability to work to deadlines and work fast.

WORK HISTORY

November 2021 –Current

Milnerton Nissan /Valid Value

Administrative Manager/ Stock Controller

Salary – R9500 After deductions

Manage Movement of Vehicles and Keys

Receiving Buy in’s or Trade in.

Develops and implements policies and procedures to improve operations and function of the department.

Monitors and procures needed supplies for office, and kitchen.

Responsible for full vehicle stock control function

Lic/Reg/Dealer stock daily follow up experience.

Floorplan experience

January 2020 – March 2020 – Retrenched due to Covid

Local Transport

Debtors

Salary – R9500 after Deductions

Make follow-up calls.

Keep records of payments.

Identify which accounts are overdue.

Contact companies or people owing money.

Report back to management

2018- October 2019 - Retrenched

CTHA (Cape Town Holiday apartments)

Key Account Manager/Renovations Manager

Salary - R10 000 after Deductions

Meeting potential Owners and keeping them happy financially and the company itself.

Follow up direct with the owners and maintaining a business relationship.

Working from a data base as well to get new client to ask previous relationship with company and where we can inprove.

Allocating confirmed bookings

Communicating with guest personally

Confirming bookings

Keeping potential guest owners happy.

Ensuring properties is correct on channels

More information will be given on interview.

2013 – 2017 – Better Opertunity

Goeie Hoop Onderdele Brackenfell

Receptionist/Cashier/Admin

Salary - R11 500 before deduction

Deon Serfontein - 021-***-****

Took telephone calls and provided required information.

Preformed Photocopying and scanning tasks

Manage incoming calls for information purposes.

Assist in filling papers and maintaining logs.

Managed Email and mail distribution.

Orders and maintains office supplies.

Updated information of all clients and stock in the automated data update.

Operating the cash, register and handling cash.

Issuing receipt refunds, changes.

Taking money in the form of cash check or credit card from patrons in exchange of goods.

Stock adjustment.

Linkage of parts.

Correction of part prices.

Assisting in Debtors

Keep records of payments made.

Determine which accounts are overdue.

Contact companies who owe money in writing or by telephone to recover the outstanding balance.

makes follow-up calls

2008-2012 – One of the owners Past away

Zantyla Truking T/A LMC Trucking Somerset Wes (LOGISTIC)

Personal Assistant

Salary - R8500 after Deductions

Contact Person - Louis 076-***-****

Picking up PODS at variety depo's

Managing Diaries

Arranging travel, transport and accommodation

Answering Phone calls

Secretarial and administrative task

Arranging different rout's for drivers/refilling of diesel

2006 – 2008 - Donvol Stellenbosch (LAND ROVER) - placed Closed Down

Service adviser/Costing Clerk/Booking in Clerk

Contact person - Benjamin- Resigned

Salary: - R11 000. 00

2006-2007 – Intern

Dyna Chem Maitland

Junior admin Clerk

Reprinting and pasting prices on Stock

Filling.

Answering Telephones

GENERAL IFORMATION

Service Adviser/Booking Clerk

Donvol – Stellebosch

Worked for Benjamin Dommer

Communicates with clients about vehicle problems, insurance questions, and warranty issues

Maintains positive relationships with clients to ensure repeat and return customers

Uses all methods of customer communication, including online bookings, phone calls, and in-person interactions, to schedule and book appointments, vehicle drop-offs, and vehicle pick-ups

Communicates with technicians about vehicle statuses, and ensures that vehicles will be ready for customer on time

Uses all methods of customer communication, including online bookings, phone calls, and in-person interactions, to schedule and book appointments, vehicle drop-offs, and vehicle pick-ups

Communicates with technicians about vehicle statuses, and ensures that vehicles will be ready for customer on time

Co-ordinate Client Service bookings between Clients & Service Advisors

• Ensure accuracy of details pertaining to clients, services & issues raised

• Confirmation & reminders of client bookings

• Preparation & administration of Job cards

• Administration of Warranty claims

• Receiving customers in a professional & friendly manner

• Service Advisor relief (when required) & assistance with hand-over of vehicles

• Administrative duties as required within the Service department

Avatar Events

Director

Arranging of Events

Ensuring that all gets done by our full potential.

EDUCATION

2003 Monument Park Hoer Skool GR 10

2004 NIS Northlink College GR 11

2005 NSC Nortlink College GR 12

GENERAL INFORMATION

Contact this candidate