Manager Front Office

SRINIVASULU. PERUGU

Email Id: **************@*****.***

Mobile No: +917*********

Personnel Statement:

BHM with over 11+ years of experience in Administration & Facilities Department, Complete ownership of Admin & Facilities, IT, Infrastructure, Security, Procurement, Sourcing, Capacity Utilization, Contracts, AMC, Housekeeping, Front Office And Budget.

Areas of Expertise:

Facility Management Asset & Building Management Environment, Health & Safety

Procurement Management Vendor Coordination Policy & SOP Formulation Travel Management Process Improvement Event Management Cafeteria Management

Professional profile:

Karvy:

Karvy Data Management Service Ltd, Hyderabad, AP, India.

Admin & Facilities Assistant Manager (AFM - Building In charge) - July2014 to till date

Reporting to: Admin & Facilities General Manager - Website: www.karvy.com

Largest Multi-National Company in India

Achievements:

Joined in Karvy as an Executive Admin & Facilities on July 2014 to 2016 at Hyderabad.

Promoted to Sr.Executive in July 2016 and worked as a Sr. Executive till 2018 at Hyderabad.

Promoted to Assistant Manager in 2018 and worked as Assistant Manager at Vijayawada till date.

Current Role:

Current role involves overall responsibility of general Administration, office facilities and employee amenities in Vijayawada office.

Office Assets Procurement and Vendor Management - Procurement process is followed, and approval required from respective head to procure for the same. Coordination with the vendor and negotiating and procuring the requirements on time and follow up’s items should be delivered on time.

Policy Development - Preparing SOP (Standard Operating Procedure) for admin related process and maintaining process and SLA.

Electrical Management – Scheduling and finalizing maintenance activity for all critical equipment. Reduced the monthly electrical cost by changing the electric fixtures (bulbs) to LED.

Digital Security - Responsible for access control management & CCTV.

Procurement Management – Responsible for procurement of IT & NON-IT assets for corporate offices.

Workplaces Services - Responsible for all workspace services such as facility management, asset management, physical security, cafeteria, business travel, office supplies, employee commute (transport) etc.

Processing Invoices and MIS - All the vendor payments are processed on time and cross checking all the invoice before submitting to accounts team. Getting no due certificate from all the vendors once in every quarter. MIS helps in identification exact cost to the company and to compare the last and current month cost.

Initiative and Cost Management - Checking on all the products if the cost is more finding out the solution to reduce the cost or finding the alternate vendor for the minimum cost.

Housekeeping/Security and Cafeteria Management - Follow-up with the HK supervisor, checking for office cleanliness, deep cleaning on weekends & Monthly, checklist and cross checking the cleanliness and maintaining reports. Checking the refreshments and hygiene food product should be served to the employees. Checking on security all register & follow up with the supervisor.

Budget Development – Planning and delivering annual facilities budget.

Incident Response & BCP – Managing emergencies and plan for Business Continuity Plan.

Hotel Central Park:

Hotel Central Park, Ongole, AP, India.

Operation Manager - Dec 2013 to July 2014

Reporting to: General Manager - Website: www.centralparkongole.com

Facilities: 3* Down Town Hotel having 48 guest rooms and Restaurant, Coffee shop, 3 banquet halls.

Responsibilities:

Assist Hotel General Manager in managing operations, ensuring standards Operations & procedures.

Bilal Pearl Suites:

Bilal Pearl Suites, Pearl Qatar, Qatar.

Housekeeping Tower In charge - March 2012– Sep 2013

Reporting to: General Manager/Property Manager - Website: www.ahbqatar.com

Facilities: 5* Hotel service Apartments having 20 floors and 196 guest Rooms with spa, swimming pool, gym, conference hall, function hall, boutique Area up to 500 guests and 2 basements up to 300 vehicles parking area.

Responsibilities:

Manage the daily activities of the Housekeeping department to include appropriate cleaning of all offices, seating areas, washrooms, swimming pool, gym, suites, and all public spaces,

Planning, organizing and directing team members to ensure the highest degree of guest satisfaction,

Daily supervision of the housekeeping staff, including the day, event and post-event crews,

Purchase, re-order and maintain housekeeping supplies and inventory,

Conduct pre-event inspections of all rooms, concourses, clubs, seating areas and public areas prior gate opening for every event held at the Arena,

Recruit, schedule and train all new housekeeping staff members,

Uphold the highest standards of cleanliness, safety, and conduct,

Knowledge of safety standards within Housekeeping department,

Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event,

Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.

Inox Leisure Ltd:

Inox Leisure Ltd, Hyderabad, AP, India.

Housekeeping Team Leader/Acting Housekeeping Executive - Oct 2009 – March 2012

Reporting to: Housekeeping Manager/General Manager

Website: www.inoxmovies.com

Facilities: 5* Multiplex facilities with Refuel (Food Counters), 6 theatres up to 1200 seating capacity, 2 Box Offices.

Responsibilities:

Ensure Quality in the delivery of Housekeeping services, keeping in mind cost effectiveness,

Inspect all rooms ensure the cleanliness standard and proper vacuuming, spotless carpets and chairs,

Inspect all wash rooms make sure wash rooms are spike and span with all amenities,

Vendor management like carpet shampooing, pest control and manpower,

Taking care of employee’s welfare i.e. statutory requirements (E.P.F, E.S.I, Bonus and Leaves with Wages etc.,) Social Gatherings & Promotions,

Preparing, maintaining & crosschecking of reports (daily, weekly, fortnightly, monthly and periodically, half yearly & annual) as per the requirement, taking care of documentation & filing,

Maintaining hygiene as per the standard, Guest relations & Guest feedback’s,

Inventory control & Maintaining per stock,

Conducting daily briefing,

Preparing & monitoring duty roaster of the staff & Weekly Schedules,

To maintain cleanliness around the all guest areas and planning for the day to day, weekly, monthly, quarterly cleanings,

To report defects to maintenance and to make sure repairs are carried out,

To handle lost and found services and keep records according to procedure

Knowledge of all chemicals / equipment’s / Machinery,

Prepare training for room and laundry attendants in all housekeeping standard operating procedures,

To direct and train the team to ensure patron satisfaction and achieve patron delight,

To ensure accurate timing is maintained during filming every movie to avoid any delays,

To ensure proper upkeep and maintenance of the property,

To develop and maintain high standard of Team Motivation and training,

To interact with patrons during intervals and to take feedback about facility and services provided,

To maintain a database of Patrons with their details as part of Customer Relationship Management,

To handle customer queries and problems during operational sessions.

Educational Profile:

BHMCT from Blooms College of Hotel Management and Catering Technology, Hyderabad, India.

Personal Profile:

Name : P. Srinivasulu

Marital Status : Married

D.O.B : 10/08/1983

Nationality : Indian

Languages Known : Telugu, English and Hindi

Date:

Place: Vijayawada, AP, India. (P. Srinivasulu)

Contact this candidate