Manager Sales

Profile

I am seeking a to enhance my career further as a property manager within Dubai, with over 5-10 years’ experience in banking and real estate property project management I know i have what it takes to excel in Dubai . My vast range of self-built knowledge within the diverse sector helps me play to my advantage and I am eager to progress this further.

I have developed my understanding through several interactions of assisting on through many successful live projects. Personal development is a key ingredient within my life both in and out of work. In my spare time I enjoy reading books, listening to audiobooks, and podcasts. I believe selfcare is a must, the more you focus on taking care and educating yourself, the better you reflect this positivity and knowledge onto others. My spare time is filled with self-knowledge, a lot around the property sector to help me always be on top with property law and other changing legislations.

Work experience

Provident Estate

Real Estate Agent

11/2020 – Present

-Cold Calling

-Daily Time Planning

-Meeting with clients and new owners daily

-Team Meetings

-Managing Client portfolios

-Creating contracts, lease and sale agreements

-Meeting developers

-Relationships with overseas buyers and business

Henley Charles Estate Agents

Estate Agent - Manager

01/2019 – 10/2020

-Conducting the day to day running of an estate agent in the lettings and sales department.

-Setting daily and weekly tasks for myself and the team.

-Sales and lettings trained as negotiator, evaluator.

-Meeting New Landlord via phone or face to face or at evaluations. Marketing both housing and commercial properties.

-Creating contracts and lease agreements.

-Taking pictures and editing ready to list.

-Inventories done before and after.

-Sole management of several properties in the lease portfolio, organising viewings, maintenance of properties and liaising with landlords for renovations

-Creation of numerous project management plans in conjunction with architects, builders and tenants for building renovations the landlords have requested

-Creating and maintaining budgets for the renovations

-Negotiating fees for external payroll systems usage and reducing the costs by 30% per annum

-Knowledge of property and legal laws

-Creating KPI reports utilising Excel to report back to management

-Investing for Directors and clients all around United Kingdom - looking after portfolios large and small. Dealing with hedge fund clients.

Lloyds Banking Group

Project Manager – Senior

05/2017 – 07/2019

-Senior project management after 1 year, managing medium to large complex projects, utilising previous experiences and developing project management practises within the team.

-Managing project managers over seeing projects.

-Manging movement of payment inhouse from day to night, making sure they run smoothly with no errors once live.

-Working alongside Ernest Young to initiate payments to robot payments.

-Leading the replacement of the Faster payment gateways with new application vendor and defined hardened controls for infrastructure builds. Integrating new infrastructure, application and ISO standards into a legacy environment. Lloyds is the First bank leading the replacement of its gateways since the launch of the faster payments scheme.

-Initiated and lead on a number of medium sized infrastructure upgrades initiatives to satisfy regulatory resiliency requirements.

-Project and implementation managed annual maintenance release to Faster payments gateway within first 3 months of joining, utilising minimal downtime during the migration and delivering change with no live incidents – overall less than 12 hours of downtime was experienced across the upgrade.

-Regular colleague support weekly one to one and group meetings, confirming regular update.

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Lloyds TSB

Senior - Sanctions and PEP’S (politically exposed people) Investigator – Flow Leader

05/2019 – 07/2019

-Conducting root cause analysis on breaches within the systems

-Raising suspicious activity reports as and when required during customer screening.

-Assisting with investigations carrying out quality checks on politically exposed people and specially designated nationals for sanctions

-Creating and presenting weekly functional reports in line with SLA’s

Lloyds Banking Group

CPO/CMDO Senior Flow Leader – Global Compliance

07/2018 – 12/2018

-Investigating and implementing standardised procedures in internal areas in which compliance may need further development

-Intraday workflow management ensuring the agreed quality standards are met amongst the team

-Leading training sessions for staff members on compliance

-Providing support on technical matters

-Ownership and reporting of several KPIs

-Mentoring of junior staff members

Lloyds Banking Group

Child Maintenance Deduction Order – Global Compliance

02/2018 – 07/2018

-Analysing and progressing cases to ensure legal obligations are not breached

-Building and maintaining relationships and liaising with multiple stakeholders to progress case resolution.

-Managing risks to ensure any threats, issues are recognised and reported through CPO risk profile.

-Ensuring compliancy with regulatory, legislation and internal money laundering guidelines to offer improvement suggestions via the service excellence journey

-Training and coaching colleagues to ensure compliancy with procedures and standards.

-Processing BACS payments daily in relation to current cases

-AML trained.

Lloyds Banking Group

Reporting Standards and Foreign Tax Compliant Analyst – Sanctions & PEPS

02/2017 – 02/2018

-Capturing customer data accurately to avoid breaching policy.

-Learning new tasks in short amounts of time.

-Managing workloads and distributing amongst the team.

-Engaging multiple business areas to progress cases with the customers best interest in mind.

-Continuously focusing on customer service whilst delivering against defined productivity goals and remaining within SLA’s (service level agreements)

-Managing multiple cases, utilising knowledge to make decisions whilst deliver excellent service to stakeholders.

Home Retail Group

Customer Service Advisor

10/2014 – 01/2017

-Providing key customer service in relation to any queries or complaints

-Improving marketing and promotions for multiple sales lines

-Managing stock levels within the warehouse

-Ensuring health and safety compliancy was met throughout the store

-Providing training and support to new colleagues

Getronics

IT Support Analyst

05/2014 – 10/2015

-Tasked on the Deutsche Bank implementation project

-Supporting project managers in mobilising a new Deutsche bank site in Birmingham, deploying over 1400 desk over 4 floors of I.T equipment

-Assisted in the roll out and configuration of printers and telephony across site

-Performed BAU activities in relocating IT equipment across offices, assisting with move management

-Managed issues and applied resolutions where applicable

Education

Online Education

Project Management Course

01/2020 – 04/2020

Modules:

-Project management overview

-Start, direct and initiate project

-Project planning and risk management

-Prince 2

-Control, manage and close projects

-Risk management

Staffordshire University

BA Hons Media Film Production

10/2013 – 07/2016

-2:1 Achievement

Q3 Academy

GCSE’s and A-Levels

09/2006 – 06/2013

A-levels:

-Drama: B

-English Literature: B

-Photography: B

GCSE’s:

-English Language: B

-Mathematics: A

-Total of 8 GCSE’s: A-C

Skills

-Fluent in two languages: English and Punjabi

-Proficient in Microsoft Packages including Access and Excel

-Good understanding Global transaction compliance

-In-depth knowledge of Core production orders and Anti money laundering procedures legislations and compliancy

Contact this candidate