**/**** ** **/****

Fort Collins, CO

**/**** ** **/****

Greeley, CO

**/**** ** **/****

Loveland, Colorado

Tempe, AZ

NICHOLE ANDERSON

Professional Summary

Customer-oriented business management with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Results-oriented, strategic sales professional with 10 years in the management and customer services industry. Skills

Regulatory compliance

Cash Flow analysis

Sheet balancing

Payment processing

Budgeting

Financial reporting

Work History

Invoice Specialist

Dillmanns Custom Concrete

Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft Improved accounts payable processes and achieved 86% reduction in late fees Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping

Head Bartender

Greeley Moose Lodge

Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives Took customer orders and capitalized on opportunities to sell special beverage and food options Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 98% compliance for 7 inspections

Followed alcohol awareness procedures for prevention of intoxicated guests Maintained secure cash drawers, promptly resolving discrepancies for accuracy Polished glassware, Cleaned tables and removed debris to keep customer areas fresh and clean Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies

Maintained inventory and ordered new supplies when needed Maintained accurate cash drawer of $600.00 or more per shift Provided bar services for numerous public and private events Led and directed 15 team members on effective methods and operations to run profitable, successful bar

Enhanced sales 76% and profit 92% through improved management approaches and enhanced employee training on sales techniques

General Manager Of Hotel

La Quinta Inn & Suites

Managed quality assurance program including on site evaluations, internal audits and customer surveys

Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately Developed team communications and information for Team meetings Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping

Managed approximately 25 incoming calls, emails and faxes daily Monitored social media and online sources for industry trends Education

Bachelor of Science: Business Administration And Management University of Phoenix

Graduated in Top 10% of Class

Professional development completed in administration, Management, Handle Multiple Priorities

(multitasking skills)

1442 41st Ave, Greeley, CO 80634 H: 970-***-**** adk41g@r.postjobfree.com Tempe, AZ

Loveland, CO

Associate of Arts: Small Business Administration And Management University of Phoenix

Continuing education in Business Management

High School Diploma

Loveland High School

Awarded : Agricultural Business, not afraid to do hands on within the class

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