Sales Marketing
Resume:
FELICIA MILLS
Murrieta, Ca **563
************@*****.***
CAREER OBJECTIVE: To secure an opportunity to contribute as a team player in a Customer Service Call Center or Department, where I can effectively be utilized by a company offering long-term opportunities for professional growth, while recognizing dedication, drive, and superior performance.
CUSTOMER SERVICE SKILLS:
Create a positive impression as the face and voice of a company while building relationships with callers.
Connect with customers and build rapport to understand needs, expectations, and requirements in order to achieve customer goals.
Previous experience in sales, customer service, data entry, and call centers environments.
Excellent verbal and written communication skills with professional telephone etiquette.
Comfortable with inbound and outbound calls.
Results Driven with strong problem solving skills.
Excellent time management skills with ability to multi-task.
Detail oriented, with quick and efficient execution.
Ability to set and achieve targeted goals.
Organizational and follow up skills.
EXPERIENCE:
Advantage sales and marketing, San Diego, Ca February 2018- October 2018
Lead Brand Ambassador
Team of 5 people to set up and demonstrate Aidells sausage to consumers for purchase.
Travel events every week in different locations.
Supervise and purchase products to run the Roadshow.
Timesheets and managed teams breaks.
Accomplished Goals every week.
Market source, Warner Robins, GA September 2016 - Nov 2017
Cox Communication sales rep
Interface with Customer to purchase Cable, Internet, and Home Phone.
Work in Best Buys Store Engaging customer.
Provide Service too the public.
National Mobile Solution, Las Vegas, NV March 2015 – Sept 2016
Mobile Ambassador
Independent contractor for Business to Business
ACTIONLINK, Culver City, CA Jun 2015 - Feb 2016
Electronic Sales Rep
Educated consumer about Sony Audio.
Interfaced with Consumer to change their Audio System.
Worked at Best Buys Stores to inform consumer about Sony Bluetooth Headsets & Audio.
Performed in a fast paced environment.
Crossmarks Marketing, Plano TX Jan 2013 - May 2013
Pet Nutrients Consumer Representative
Educated Consumer on feeding of their animals with the proper diet promoting promotional food items.
Interface with consumer, by traveling to various Petco and Petsmart stores.
Reported the results and consumer feedback by the end of the shift, so clients get the report same day.
BDS Marketing, Irvine, CA March 2012 - Dec 2012
Market Development Representative
•Marketed Toshiba products educating store associates and potential consumers on products.
•Advocated Toshiba brand with pride.
•Managed and dedicate work schedule of assigned markets.
•Maintained product displays and functionality.
•Created added value opportunities in-store to increase client sales.
•Gained understanding of multiple retail formats, concepts and functions.
•Researched relevant market intelligence to maintain competitive edge for clients.
•Completed administrative duties as necessary.
Creative Channel, Culver City, CA 2011- 2012
Electronic Demo-Representative
•Promoted sales duties for product sling box.
•Handled customer inquiries and demonstrations.
•Worked with Android Computer System to keep track of sales and customers.
•Scheduled promotion, demonstration and special events.
•Seek-out additional sales opportunities throughout the stores.
Advantage Marketing, Los Angeles, CA 2010 - 2011
Oreck Floor Specialist
•Increased Brand awareness with the benefits of the Oreck product.
•Collected and conducted market research/consumer insight and convey competitive information.
•Set-up scheduled promotional events.
•Drove business throughout various stores in Los Angeles market.
Bales Event Staffing, Los Angeles, CA 2005 - 2010
Field Marketing Coordinator
•Provided reporting sales numbers to client.
•Implemented policies, goals and objective of the company for product marketing events.
•Processed all stock transfers.
•Partake in weekly route marketing assignments including exhibiting stellar customer service.
•Assisted various vendors with the set-up, presentation and sales of products.
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