Scrum Manager

Ayo Ade

Clearance : Public Trust(Active)

**** ***** **** ***, ************, MD. 21133

443-***-**** (cell)

*********@*****.***

Summary

● Experienced scrum master with a proven track record of delivering large scale, high- quality software, and web development projects on-time and within budget by effectively collaborating, facilitating, leading, and coaching multiple Scrum teams.

● Coach waterfall teams through the transition process of becoming a mature agile team.

● Excellent team player with the ability to coordinate and work with diverse and geographically dispersed teams.

● Ability to effectively prioritize and execute tasks in a high-pressure, deadline driven environment.

● Manage escalations, impediments, risks, and challenges associated with scrum team and product development.

● Influence and contribute to a fun, fast-paced environment while keeping teams focused.

● Excellent written and verbal communication skills.

● Energetic and passionate self-starter that brings interpersonal skills, problem solving, and analytical skills to the team.

● Excellent organizational skills with the ability to learn adapt and implement new technologies and processes as the situation requires. Key Skills

Skills Set

Agile Frameworks and Techniques (Scrum, Kanban, SAFe), Process Improvement, Automated, Manual Testing,

Software Tools

MS Office (Access, Excel, Outlook, PowerPoint, Word, MS Visio,) Req Pro Requirements Management tool, Jira, Confluence, Rally, WebEx, Teams, Snag IT, SharePoint, Azure devops, Visual studio, Figma, Invision, Axure, Slack Methodologies

JAD, UAT, SDLC, Agile, and Change Management Tool

Relevant Professional Experience

Newwave Telecom and Technologies

Baltimore, MD

January 2019 – Present

Scrum Master

Ms. Ayo worked on multiple Scrum Team on IDOS (CMS) center Medicare and Medicaid.

● Initiate and facilitate Agile ceremonies comprising of: Sprint Planning, Backlog Refinement, Daily Stand Up, Sprint Retrospective, Sprint Review, and Sprint Retrospective.

● Establish and manage Scrum Team governance framework.

● Coach waterfall teams through the transition process of becoming a mature agile team.

● Attend Program Increment (PI) Planning to gain alignment and coordinate dependencies with the other Agile teams.

● Help the team resolve impediments.

● Collaborate diligently with stakeholders and Agile team to elicited feedback during iteration reviews.

● Facilitate all iteration meetings, and other meetings as needed by the team.

● Coordinate and align team plan with other teams at the PI planning to account for dependencies, deliverables and communicate PI objectives to the entire audience.

● Promote secure development practices, HIPAA, and other Government compliance at all levels.

● Attend Scrum of Scrums across to share team progress, escalate issues and coordinate dependencies with other teams.

● Track and communicate progress to stakeholders via release/iteration burndown chart,

velocity target updates, schedules, risks, dependencies, and other activities.

● Coach team on Agile values and practices while emphasizing continuous improvement mindset.

● Assists Product Owner to develop their skills in writing user stories, break down features into respective user stories and prioritize the backlog.

● Collaborate with others to drive change across the organization by promoting agile practices and communities of practice.

Care First

SAFE Scrum Master

Baltimore, MD

October 2015- January 2019

● Facilitate the daily stand up, sprint planning, sprint review, sprint retrospective and other meetings as required by the team.

● Provide expertise in identifying iterative process improvements and methods to streamline adoption of the agile- Scrum/Kanban methodology.

● Facilitate the team breakout during Program Increment (PI) Planning to coordinate alignment with other teams.

● Collaborate with Business Owners and stakeholders to review PI Objectives.

● Facilitate discussion during backlog grooming and sprint planning to achieve user story size and development plan, respectively.

● Help team resolve and track impediments by finding the right personnel to resolve them, escalate when necessary and protect the team from external interference.

● Participate in Scrum of Scrum to ensure cross-team collaboration, coordination of release plans, report overall project status, and upcoming risks/dependencies.

● Motivate the team to work towards continuous improvement and deliver shippable product that delivers business value for every sprint.

● Improve transparency by publishing agile metrics with velocity chart, sprint burndown, scrum board, and release burndown charts.

● Promote cross function to ensure task completion and delivery of features.

● Coordinate with other Agile teams to resolve cross-team issues and resolve dependencies.

● Communicate status, risks, barriers to relevant stakeholders and leadership.

● Work effectively to identify and remove outside influences and impediments.

● Contribute to an atmosphere of teamwork within the organization and empowered the team, promoting self-organization.

● Communicate effectively across diverse audiences within and outside of the Scrum.

● Hold team members accountable, set clear performance standards, resolve performance issues, keep teams engaged and on task. Change Health System

Business Analyst

Baltimore, MD

January 2010- October 2015

● Coordinate and facilitate exchange meetings to determine needs of customers, as well as to determine the impact of changes.

● Create wireframes for the user stories and review them with users and gather feedback.

● Collaborate with Visual/UI designer and add/update stories based on user response.

● Work with the scrum master, customers, and developers to write user stories which are independent, negotiable, valuable, estimable, small, and testable.

● Utilize requirements and other supporting documents to author ICDs (Interface Control Documents)

● Documents workflows and processes based on requirements.

● Document requirements and provide final technical review and validation of requirements.

● Work with stakeholders and the project team to prioritize collected requirements.

● Provides training and demonstrations as required.

● Oversee requirements tracking process, assign requirements to the appropriate service provider, and communicate status to customers.

● Support the collection and reporting of requirements related metrics.

● Verify completion of requirements with customer and service providers, ensuring expectations are appropriately met.

● Responsible for ensuring user stories include validation criteria which reasonably covers all areas necessary for complete testing of the new functionality.

● Act as an interface and customer advocate to ensure customer, stakeholder and user needs are being addressed.

● Collaborate with and support developers during their design and development efforts to provide support for their analysis of the story.

● Provide additional support and guidance to clients during the implementation phase to include development of training resources.

● Participate as a member of the development team.

● Improve and expand knowledge and skills sets with regards to current trends and changes in software development industry and be up to date with latest design trends.

● Proactively contribute to the quality of the product by seeking and proposing new or alternate approaches to address the requirements.

● Participate in sprint planning, sprint reviews, scrum meetings and other agile activities.

● Identify and establish the scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.

● Research, review, and analyze the effectiveness and efficiency of existing requirements gathering processes and develop strategies for enhancing or further leveraging these processes.

Education

Bachelor of Science in Finance, Morgan State University Master’s in business administration, UMUC

Certifications/Awards

Scaled Agile SAFe Scrum Master (SSM) (CERTIFICATE ID: 383*****-****) SMAC International Scrum Institute (ID 929***********) Scaled Agile SAFe Product Owner Product Manager (POPM) (CERTIFICATE ID: 283*****-****)

CompTIA Security (COMP00101021472501)

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