Manager Store

Donna Richardson

Assistant Store Manager/Audit &Payroll Manager

630-***-****

lbrich70@@gmail.com

linkedin.com/donna-richardson72a53a145

PROFESSIONAL EXPERIENCE

Assistant Store Manager

Audit Department Manager

Fry’s Electronics, Downers Grove IL, 2004–Feb 2021 Joined as customer relations associate promoted quickly based on strong financial, operating, management and project experience. Managed payroll for over 350 employees. Currently in charge of merchandising, RTV and customer service

●Protecting Company Assets

●Inventory Management, over 60 physical inventories with above average results. Location in top 3% of best shrinkage results.

●Generated quarterly expense reports balancing profit/loss inclusive of all media types and capital expenses.

●Audit previous day cash/media sales and balanced 100% daily. Lead Sales Manager

PS Sales & Marketing Bloomingdale, IL 2001-2004

Coached and led a sales staff on various marketing projects as assigned by clients. Involved in phone sales, trade shows and customer satisfaction surveys Educated customers/staff on products and provided customized solutions for increased sales. Drove growth by focusing on customer service, merchandising, and teamwork.

●Received 5 stars on marketing reviews.

●Added several new clients to company’s book of business and procured annual contracts.

●Received Marketing Management awards for goal/achievement and client satisfaction.

Skills

Merchandising

Auditing and Balancing Reports

Payroll & Benefits

Inventory Shrinkage Control

Vendor Relations and Negotiations

Open account & asset management

Monetary Shrinkage Control

Employee Training and project development

Cash/Check Deposits

Employee Conflict Resolution

Highlights

Consistent above 90% achieved on reviews

for over 10 years

20-years’ experience

Won “Audit Department Manager of the Quarter

Best Audit Team of the Year Award” awards for highest scores in the company for reviews, balanced reports and cash and credit loss Education

Columbia College &

St. Regis University, AZ

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