Project Manager
Resume:
Sandra A. Mugga
Coppell, TX
Tel: 817-***-****
Email: *********@*****.***
Work Status: US CITIZEN
Key strengths:
·Led teams across wide spread technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results
·Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed and managed change effectively in rapid evolving global business environments.
·Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
·Requirement gathering, writing user story and grooming backlogs and features.
·Tactfully facilitated System & methodology migrations and integrations
·Compliance with all regulatory procedural requirements
·Ability to drive improvement proactively analyzing applications through research, reports and brainstorming.
·Acting subject matter expert while creating an environment that expands guidance, servant leadership & decision making.
·People management skills and team leadership.
·Creating dashboards, pivot tables & graph reports using Excel, PowerPoint, Word.
·Maintained and managed assigned systems, related issues and administrators.
·Excellent planning skills and communicating product vision and goals to ensure the teams understanding and ability in using Jira,
·Ability to learn and adapt quickly.
·Demonstrated ability to manage through servant leadership
Copart Inc. DALLAS, TEXAS
Nov 17’ –Present
Project Manager/ Scrum Master
Facilitated data warehousing migration
Prepare plans and documentation for all ETL (Extract/Transformation/Load) procedures and architectures
Validated results and created business reports
Monitored and tuned data loads and queries
Prepared schedules for a new data warehouse
Administered all requirements of specifications for data
Provided support to the SDLC teams
Initiated processes to kick-off a new customer on-boarding project
Worked with the team to solidify scope
Ensured expectations around deliverables are mutually understood
Facilitated meetings (customer-facing and internal) using best practices
Lead the process of issue identification and resolution
Obtained customer approvals on required artifacts (Detailed Future State, Financial Future State, Reporting Requirements, etc.)
Manage the risk tracking process
Manage project scope, and when changes are identified, follow the defined process
Keep project artifacts updated& monitor team member time tracking
Develop and maintain milestone chart& full project schedule
Performed functional, system and user acceptance testing (UAT)
Managed teams as well as managed the Azure DevOps to build to build a data warehouse
Applied the use of advanced software development techniques such as ETL Mapping design to development.
Gathered system functionality requirements by conducting user interviews and JAD Sessions.
Developed diagrams (Activity Diagrams, Data Flow Diagrams, and Business Context Diagrams) to document business activity and flow of information.
Documented Use Cases from the business and systems requirements and worked with developers to build system architecture.
Used a Requirement Traceability Matrix (RTM) to measure the impact of the proposed system and align them with enterprise Business requirements.
Worked closely with product owner in the management and prioritization of product backlogs which involves various modifications usually triggered by a change in requirements.
Assist Quality Assurance Testers with User Acceptance Testing (UAT) to test the usability of the new application.
Monitored version control and defect tracking activities, using HP Quality Center and Rational
Ensured user stories pass INVEST model and meets Definition of Ready & Done.
Mobilize Development resources to complete program deliverables on time
Execute the project in Agile methodology
Support the product owner when it comes to product backlog refinement
Skillfully size and estimate product backlog items with product owner
Manage call Scrum events and ceremonies daily stand ups, P I planning, sprint retrospective(physical or virtual)
Led the teams in efforts towards continuous improvement
Facilitate any need the teams may have such as meetings with stakeholders, decision making and discussions
Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents
Assist in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes
Serve the teams through leadership (servant leadership)
Coaching and mentoring other Scrum Masters on our program team. Partnering to ensure that our ways of working are consistent across teams
Liaising between developers and project stakeholders; fostering quality communication between engineering disciplines
BlackStone -GRIDLIANCE
Jan 15’ – Nov 17’ IRVING, TEXAS
Agile Project Manager
·Faciliatated enterprise resource planning like quarterly planning & project-level timelines
·Document, schedule and facilitate quarterly process
·Plan and coordinate project schedules, milestones & goals
·Provided cross team project management
·Constantly determined and translated the business requirement into a solution by defining comprehensive stories for system and process enhancement changes
·Managed multiple ecommerce developments and other technical projects simultaneously in a fast-paced environment.
·Work with cross functional teams as well as manage the Azure DevOps to build board, epic, features, user stories and task and assign team duties.
·Partnering with Product Management and key stakeholders to foster innovation by translating rough business requirements into tangible, easy to understand user stories
·Created and drove the change records for our over approval for implementation
·Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
·Leading ongoing reviews of business processes and developing optimization strategies
·Staying up-to-date on the latest process and IT advancements to automate and modernize systems
·Actively participate in project initiation, requirements gathering, execution and UAT
·Conducting meetings and presentations to share ideas and findings
·Performing requirements analysis
·Effectively communicating your insights and plans to cross-functional team members and management
·Gathering critical information from meetings with various stakeholders and producing useful reports
·Ensuring solutions meet business needs and requirements
·Prioritizing initiatives based on business needs and requirements
·Serving as a liaison between stakeholders and users
·Performing user acceptance testing
·Create ad hoc reports, coordinate backlogs grooming using JIRA and Kanban board
·Provide On call support and solution to vendors and stakeholders for our credit card applications
·Developed user training documentation & updated the knowledge base articles (KB) to improve support
·Coordinated and scheduled KT (Knowledge transfer) sessions to teams and support groups for efficient transition
·Work with multiple ETO teams and vendors to troubleshoot issues from 3rd party vendor & offshore teams
·Take ownership of the product backlogs, demo and participate/organize in daily stand ups
·Create weekly dashboard reports using Excel, Tableau, Word, PowerPoint compiling production issue trends (Incidents) to drive continuous improvement and drive down re-occurring incidents
JP Energy Partners IRVING, TEXAS
Feb 13’ – Dec 14’
Scrum Master
Worked with business users to define scope of the project and business requirement specifications.
Migrated from Waterfall to Agile methodology
Conducts/performs business analysis, process mapping, and data analysis as required
Excellent judgment and decision making
Managed teams working specifically on SDLC project, and ad hoc projects
Planned & tracked projects using Jira
Tracked teams completion of tasks using Jira
Integrations with Data warehouse products, Budgeting tools & Reconciliation products
Managed multiple complex eCommerce projects along with product owners and stakeholders
Prioritize business requests, plan release cycle and feature sets for enterprise data warehouse
Develop functional specifications for data
warehouse development team for test driven development
Provide insights & actively engage in Sprint planning, Story assignment, decision making, and oversight and guidance on successful execution of the stories
Socialize daily inputs to and from the development team to the client and vice-versa
Facilitate resolution of impediments and/or roadblocks to execution of sprints and overall program objectives
Guide teams to be cross functioning, self-organizing organs of the company
Escalate issues, concerns, or conflicts to leadership team
Budgeting and forecasting
Planning and monitoring
EDUCATION
Tarrant County College
Associates Degree in Business Management Texas, USA 2016
CERTIFICATION
Professional Scrum Master (PSM 1)
TECHNICAL SKILLS
Methodologies
Agile
Scrum/Kanban
SDLC
DevOps
XP (Extreme Programing)
Pair Programming
Scaled Agile Framework(SAFe)
Test Driven Development(TDD)
Behavioral Driven Development(BDD)
Tools
Azure DevOps
Stibo
SQL
Jira
MS-Visio
TFS
Trello
Rally
Asana Slack
www.linkedin.com/in/sandra-mugga-0291261ba
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